Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.7
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(1572)
Positive reviews(1537)
Reviews with photos/video(426)
Delicious breakfast(95)
Has an infinity pool(55)
Children's pool available(55)
Clean pool(55)
Great swimming pool(55)
Perfect for business trips(49)
Delicious buffet(16)
Secluded lake view(9)
Negative reviews(35)
Marya_85
Dorsett Room
Stayed in Jul 2025
Family
7 review
9.0/10
Great
Posted on Aug 27, 2025
I had a wonderful stay at Dorsett Putrajaya. The location is excellent, right by the lake and close to Masjid Besi, with food trucks and convenience stores just around the corner. The rooftop infinity pool is another gem, offering a relaxing space with a beautiful view of Putrajaya.
6/10
Response from Property: Dear Marya_85, Thank you so much for taking the time to share your wonderful experience at Dorsett Putrajaya! We are thrilled to hear that you enjoyed our excellent location by the lake and the convenience of nearby food trucks and stores. We're glad you had the chance to relax at our rooftop infinity pool and appreciate the beautiful views of Putrajaya. It's always our goal to provide a memorable stay for our guests, and your feedback truly inspires us to keep up the good work. We hope to welcome you back for another great stay in the future. Regards, The Management
MaiJamal
Dorsett Room
Stayed in Jul 2025
Solo traveler
4 review
7.5/10
Posted on Aug 17, 2025
It was a decent stay. Room cleanliness is average. Can see stain on the carpet, towel and bedsheet but nothing too major. Coway water filter is prepared outside room, can use anytime. Parking is free but the entrance to parking is a bit scary. Location is amazing, near Masjid Besi. Breakfast is amazing! The selections are pretty great, the taste as well! Can repeat for a leisure stay but wish they can improve on cleanliness.
Response from Property: Dear MaiJamal, Thank you for your feedback about your recent stay. We're glad you enjoyed the breakfast and found our location convenient. We appreciate your willingness to return for leisure. We apologize that the room cleanliness did not meet your expectations. We take it seriously and will improve our housekeeping standards. Thank you again for your comments. We hope to welcome you back soon for an even better experience. Regards, The Management
Noorazwani Hanafi
Dorsett Room
Stayed in Jul 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Aug 10, 2025
The room was quite big for 2 people. They have a nice sofa as well. The lake view was nice at night. Near the food truck, opposite the hotel and just less than 5 minutes walking. The breakfast also was nice.
Response from Property: Dear Noorazwani, Thank you for taking the time to share your experience with us! We are thrilled to hear that you found the room spacious and comfortable for your stay. It’s great to know that you enjoyed the view of the lake at night and appreciated the convenience of the nearby food truck. We are also glad that you enjoyed breakfast. Your feedback means a lot to us and motivates our team to continue providing the best experience possible for our guests. We hope to welcome you back soon. Regards, The Management
NUR SHARMIMI
Deluxe Room
Stayed in Jun 2025
Other
3 review
8.0/10
Very Good
Posted on Jul 28, 2025
I recently stayed at Dorsett Putrajaya and honestly, I felt very uncomfortable and unsafe. There were individuals wandering around the hotel area who appeared to be intoxicated or unstable. It was disturbing and made me feel uneasy, especially if you’re traveling with family or as a woman.
For a hotel in such a prime location with a reputable name, I truly hope the management will take immediate action to tighten security – more visible security patrols, active CCTV monitoring, and swift response to any suspicious behavior.
I appreciate the facilities and ambiance of the hotel, but safety should always be a top priority. Please take this matter seriously.
Response from Property: Dear NUR SHARMIMI, Thank you for sharing your experience at Dorsett Putrajaya. We appreciate your feedback and are sorry to hear about the discomfort and safety concerns you encountered. We take your comments about security seriously and are reviewing our measures to ensure a safe environment for all guests, including increased visibility of security staff and enhanced CCTV monitoring. While we’re glad you enjoyed our facilities, your safety is our priority. Your feedback will help us improve our services. Thank you again for your insights, and we hope to welcome you back under better circumstances. Regards, The Management
Guest User
Deluxe Room
Stayed in Jun 2025
Couple
3 review
8.5/10
Very Good
Posted on Jul 22, 2025
The location was great — very close to where we needed to go.
The facilities were okay, and the service was also quite good.
Response from Property: Dear Sir/Madam, Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed our convenient location and were satisfied with the service provided. We always strive to provide our guests with the best possible experience, and your feedback is invaluable in helping us improve our facilities and services. We hope to welcome you back soon for another great stay. Regards, The Management
Hayatihusaini
Superior Room No Window
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 29, 2025
It was good experience to stay here. Hotel was clean. Pleasent alsl nearest to other attraction
Response from Property: Dear Hayatihusaini, Thank you for taking the time to share your experience at our hotel! We're thrilled to hear that you had a good stay and found our facility clean and pleasant. It's great to know that our location was convenient for you to explore nearby attractions. We hope to welcome you back soon for another enjoyable visit. Regards, The Management
Seng Tat
Deluxe Room
Stayed in Jun 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Jul 14, 2025
The hotel is clean. But there are too many mirrors inside the room. Otherwise is a nice stay
Response from Property: Dear Seng Tat, Thank you for your feedback on your recent stay. We're glad you found the hotel clean and had a nice experience. We appreciate your suggestion about the mirrors and will use it to improve our guests' experience. We hope to welcome you back soon. Regards, The Management
Anonymous User
Superior Room No Window
Stayed in May 2025
Business traveler
4 review
7.5/10
Posted on Aug 1, 2025
Clean but staying in the room without window can feel the humidity and being confined. Good services received from the restaurant
Response from Property: Dear Sir/Madam, Thank you for sharing your thoughts about your recent stay. We’re glad you found our rooms clean and enjoyed our restaurant service. We appreciate your feedback regarding the windowless room. However, we would certainly recommend you try our Deluxe Rooms for more spacious comforts. We hope that we'll get the opportunity to welcome you back to us soon again. Regards, The Management
B3nj
Deluxe Room
Stayed in Jul 2025
Business traveler
8 review
9.5/10
Amazing
Posted on Aug 23, 2025
Easy to access to Palace of Justice, just 7 minutes walk away
Response from Property: Dear B3nj, Thank you for taking the time to share your experience with us! We are delighted to hear that you found our location easy to access, especially to the Palace of Justice. We strive to make our guests' stay as convenient as possible. We hope to welcome you back soon. Regards, The Management
ZURHANA
Superior Room No Window
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 1, 2025
Beautiful view..worthy for the price. Breakfast served also good. Satisfy stay for your business trip. We'll stay again if we re here
Response from Property: Dear ZURHANA, Thank you so much for taking the time to leave a wonderful review! We're thrilled to hear that you enjoyed the beautiful view and found the breakfast to be satisfying during your stay. It's great to know that we could meet your needs for your business trip. We look forward to welcoming you back on your next visit. Regards, The Management
HafizFatin
Dorsett Room
Stayed in May 2025
Couple
16 review
9.5/10
Amazing
Posted on Jun 8, 2025
Hotel is clean. Surrounding is very quiet & kids friendly. A lot of selection for their breakfast buffet and it is mostly delicious.
Response from Property: Dear HafizFatin, Thank you so much for taking the time to share your feedback about your recent stay with us! We are delighted to hear that you found our hotel clean and our surroundings quiet and family-friendly. It’s wonderful to know that you enjoyed our breakfast buffet and appreciated the variety of delicious options available. Our team works hard to provide a pleasant experience for all our guests, and your kind words serve as a great motivator for us. We hope to welcome you and your family back soon for another enjoyable stay. Regards, The Management
guatcheng tan
Dorsett Room
Stayed in Jun 2025
Business traveler
18 review
10/10
Outstanding
Posted on Jul 31, 2025
Nice room with balcony. Good choice of breakfast
Response from Property: Dear guatcheng tan, Thank you for taking the time to share your wonderful feedback regarding your stay with us! We are thrilled to hear that you enjoyed your room with the balcony and our breakfast selection. We look forward to welcoming you back to our hotel soon. Regards, The Management
Guest User
Superior Room No Window
Stayed in Apr 2025
Family
1 review
6.5/10
Posted on May 4, 2025
It was nice that one of the rooms had gotten an upgrade. There were minor problems with some lights in the room. The room i stayed in had a round of stain on the carpet maybe from the previous guest idk, but should've gotten it removed. Had the salmon steak with the delli sauce for dinner and it was great.. 3.5/5
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the salmon steak and that one of the rooms had recently been upgraded. We sincerely apologize for the minor issues you encountered during your stay, including the stains on the carpet and the lighting problems. Your feedback is invaluable, and we will address these concerns immediately to ensure a better experience for all of our guests in the future. We appreciate your rating of 3.5/5 and hope to have another opportunity to serve you, aiming for an even higher score next time. Regards, The Management
Anonymous User
Deluxe Room
Stayed in Mar 2025
Solo traveler
1 review
5.5/10
Posted on May 28, 2025
The hotel is at a good location but not well maintained. Pool was out of service, breakfast not much choice. Hotel looked outdated. Room is okay nothing special.
Response from Property: Dear Sir/Madam, Thank you for your feedback about your recent stay. We're glad you enjoyed our location. We apologize for the pool being out of service and the limited breakfast options. Your comments about the hotel's maintenance are noted, and we’re working to improve our facilities. We hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback. Regards, The Management
Anonymous User
Dorsett Room
Stayed in Mar 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Apr 21, 2025
Dorsett Putrajaya is a well-regarded 4-star hotel situated in Malaysia’s federal administrative capital. Its strategic location near key landmarks like the Palace of Justice and Putra Mosque, combined with its modern amenities, makes it a popular choice for both business and leisure travelers.  
🏨 Hotel Overview
• Location: Nestled in Precinct 3, the hotel offers easy access to Putrajaya’s main attractions, including the Putrajaya Lake and various government offices.
• Accommodation: The hotel boasts 305 rooms, ranging from Superior Rooms to Studio Suites. Guests have praised the rooms for their cleanliness, comfort, and spaciousness. Some rooms offer balconies with scenic views of the city or lake.  
• Dining: The on-site restaurant, Citra Rasa, serves a variety of local and international dishes. Guests have highlighted the breakfast buffet for its diverse selection and quality.  
• Facilities:
• A rooftop infinity pool offering panoramic views of Putrajaya.
• A well-equipped gym with large windows, allowing guests to work out while enjoying city views.
• Free Wi-Fi throughout the property.
• Ample parking space, which is complimentary for guests.  
🌟 Guest Feedback
Positive Highlights:
• Cleanliness & Comfort: Many guests have commended the hotel’s cleanliness and the comfort of the rooms. The beds are described as cozy, ensuring a restful night’s sleep.
• Staff Service: The hotel’s staff is frequently praised for their friendliness and professionalism, contributing to a welcoming atmosphere.
• Facilities: The rooftop pool and gym are standout features, offering guests relaxation and fitness options with a view.
Areas for Improvement:
• Room Amenities: Some guests noted the absence of USB charging ports, which might be inconvenient for international travelers. 
• Bathroom Design: A few reviews mentioned that the shower areas could lead to water spilling onto the bathroom floor, suggesting a need for better drainage or design adjustments.
• Air Conditioning: There were occasional comments about the air conditioning being too cold, with limited options to adjust the temperature.
💰 Value for Money
With room rates starting around RM 200 per night, Dorsett Putrajaya offers good value, especially considering its location and amenities. It’s particularly suitable for travelers seeking a comfortable stay without venturing into the hustle and bustle of Kuala Lumpur. 
📸 Visual Glimpse
Image Source: Dorsett Putrajaya Official Website
📝 Conclusion
Dorsett Putrajaya stands out as a comfortable and convenient lodging option in the heart of Malaysia’s administrative capital. Its combination of modern facilities, attentive staff, and strategic location makes it a commendable choice for both short stays and extended visits.
For more information or to make a reservation, you can visit their official website.
Response from Property: Dear Sir/Madam, Thank you for sharing your thoughts about your recent stay at Dorsett Putrajaya. We're glad to hear you enjoyed our location and amenities. We appreciate your kind words about our clean and comfortable rooms, as well as our friendly staff. Your suggestions regarding room amenities, bathroom design, and air conditioning are noted. They are invaluable in helping us improve. We hope to welcome you back soon for another enjoyable stay. Regards, The Management