Holiday Inn Express Chengdu Wuhou New City Reviews
Holiday Inn Express Chengdu Wuhou New City
No.188 Wuke West 2nd Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
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Holiday Inn Express Chengdu Wuhou New City Guest Reviews
4.7/5
Outstanding
1120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1120)
Positive reviews(1099)
Reviews with photos/video(95)
Friendly front desk staff(243)
Delicious breakfast(220)
Convenient parking(50)
Many amenities(44)
Close to airport(44)
Delicious buffet(25)
Awesome gym(12)
Well decorated(11)
Negative reviews(21)
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Excellent 👍
Sandra
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Sep 19, 2024
it was pretty clean and good for the price!
ma-tei
Deluxe Queen Room
Stayed in May 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 13, 2023
This is a very humane service hotel, hotel staff can communicate with me very well, check-in is smooth,Shawn, the front desk employee, was very considerate and helped me order takeout with my mobile phone, which was delivered to the door by a robot, which was very interesting. emma YY, who greeted me every time we met, was very cute and made me feel at home. The hotel also provided free self-service laundry and paid delivery, and breakfast buffet, which was very nice.This will be my first choice in Chengdu next time.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Sep 23, 2023
I really enjoyed my stay here. It is very quiet at night and the room was comfortable and spotlessly clean. I slept even better than I do in my own bed! Breakfast was great and the staff was delightful. I also really appreciated the free laundry room. The location is a little far from the Metro station and there aren’t many restaurants nearby, but there is a convenience store next door and since ordering food delivery is fast and easy in China, it wasn’t really a problem. I would definitely stay here again.
Response from Property: Dear guests, I am very happy that you can spend a relaxing and enjoyable time here, Ash is like facing the rising sun, full of vitality. "Think about what you think, be anxious about what you are anxious about" is the tenet of Xiaozhi service, in Xiaozhijia, no matter what problems you encounter, you are welcome to contact us at any time, Xiaozhi will uphold the concept of humanized service, and do our best to serve you. We welcome you to come often and wish you a pleasant trip!
German
Standard Queen room
Stayed in Jan 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 12, 2023
Very Nice! Great staff! Thanks to Shawn for assistance
Guest User
Standard Queen room
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2023
Very good!
GnaniYT
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Booked this hotel for a business trip.
There are many types of breakfast.
The room is also very clean and tidy, and the housekeeper cleans it very clean every day.
Although it is close to the airport, there is no noise at night.
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Response from Property: When I meet you, my love surges, and everything in the world becomes romantic and exciting! As a boutique business hotel managed by InterContinental Hotels Group, every staff member of Xiaozhi is enthusiastic and dedicated, providing guests with responsive and professional services. At the same time, the clean and tidy accommodation environment is also carefully prepared by Xiaozhi for you, aiming to relieve your fatigue and bring you full energy. Each room of Xiaozhi’s home includes a nutritious and rich breakfast, which includes not only traditional Chinese noodles, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes and freshly ground coffee, etc., especially local specialty noodles, handmade wontons, etc., so that you can feel energetic to start a new day. Looking forward to a better meeting next time, I wish you a happy life! Holiday Inn Express Guest Care Team
Congpeiqidaopeiqi
Superior Queen Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The front desk service is very good. The ladies who asked for pens, water and midnight snacks were all warm and friendly. The breakfast is a buffet with many choices. The rooms are clean and spacious, a good choice.
Original TextTranslated by Google
Response from Property: Dear guest, your praise has given Xiaozhi infinite strength. Xiaozhi is like facing the rising sun, full of vitality. The hotel's service team is well-equipped with both ability and political integrity. They observe carefully at all times and maintain a keen sense of touch to respond to guests' needs, creating an unexpected and perfect experience for you when you need it most. We are located on Wukexi 2nd Road, Wuhou District, in the central urban area of Chengdu, surrounded by many large-scale commercial supporting facilities such as Jinnantian Street, Wanda Plaza, Wuyue Plaza, and Wuqing South Road Station of Metro Line 3. Directly accessible, giving you an efficient travel experience. We sincerely look forward to your patronage again and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Yuuki and Tiki at the front desk were very welcoming. They not only upgraded the room type but also thoughtfully prepared children's slippers and toothbrushes. The breakfast was rich and the room facilities were complete!
Original TextTranslated by Google
Response from Property: When I meet you, my love surges, and everything in the world becomes romantic! As a boutique business hotel managed by the InterContinental Group, every staff member at Xiaozhi is enthusiastic and dedicated, providing guests with professional services that respond to their needs. At the same time, the clean and tidy accommodation environment is carefully prepared for you by Xiaozhi, aiming to relieve you of fatigue and bring you full energy. Each room at Xiaozhijia includes a nutritious breakfast, which not only includes traditional Chinese pastries, porridge, bread, eggs, seasonal fruits, but also Western vegetable salads, seasonal dishes, and freshly ground coffee. , especially local specialty noodles, handmade noodles, etc., which will make you feel energetic to start a new day. Looking forward to a better encounter next time, I wish you a happy life! Holiday Inn Express Guest Care Team
Eddy xiang ✈️ 🚀
Superior Double Room
Stayed in Oct 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is cost-effective and really good. The service attitude is good. Tiki and Miss Manman are very friendly. I hope it will get better and better and optimize the service quality! I will recommend it to others.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy that you can spend a relaxing and enjoyable journey here. Xiaozhi is like facing the rising sun, full of vigor and vitality. "Thinking of you and worrying about you" is the purpose of Xiaozhi's service. In Xiaozhi's home, no matter what problems you encounter, you are welcome to contact us at any time. Xiaozhi will uphold the concept of humanized service and do its best to serve you. Welcome to come often, and wish you a pleasant journey! Holiday Inn Express Guest Care Team
flagqq
Superior Room (2 Beds)
Stayed in Oct 2024
Family
77 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is about 10 kilometers away from the airport. Although it is near the flight route, the soundproofing of the room windows is OK and does not affect sleep. The surrounding area is all new industrial areas, and there are not many people at night. The supporting catering needs to go to the nearby Wuyue Plaza. The hotel front desk service is very professional. The room size is appropriate and satisfactory. The lights cannot be controlled separately, which can be improved. One button is all on and one button is all off, which is a bit inconvenient. The headboard of the twin bed room is very strange. It is estimated that it is a transformation of the big bed room. One of the headboards is only half, and there is a wall-mounted telephone in the middle of the headboard, which needs to be improved. The bed is very comfortable and the quilt is very dry. It's great. The breakfast is good. Although there are not many varieties, the taste is good. It is strongly recommended to add more chili to the rice noodles. The bathroom in the room is good and the water volume is large. It is worth mentioning that since we got up early in the morning to catch the high-speed rail, we communicated with the front desk in advance and prepared a portable breakfast for us at 5:30 in the morning! The service is very considerate; overall, it is very cost-effective during the National Day holiday, and the price fluctuation is not very large. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, your praise has given Xiaozhi infinite strength. Xiaozhi is like facing the rising sun, full of vitality. The hotel's service team is well-equipped with both ability and political integrity. They observe carefully at all times and maintain a keen sense of touch to respond to guests' needs, creating an unexpected and perfect experience for you when you need it most. We are located on Wukexi 2nd Road, Wuhou District, in the central urban area of Chengdu, surrounded by many large-scale commercial supporting facilities such as Jinnantian Street, Wanda Plaza, Wuyue Plaza, and Wuqing South Road Station of Metro Line 3. Directly accessible, giving you an efficient travel experience. We sincerely look forward to your patronage again and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The lobby looks very comfortable. The hotel also has free parking. The hotel front desk is also very friendly and patient. The bedding in the room is very comfortable, the room is fully stocked, and the breakfast is delicious. There is a 24-hour convenience store outside the restaurant, which is very convenient~
Original TextTranslated by Google
Linxiashenxian_
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is comfortable, clean and bright, and the environment is quiet and pleasant. It is very convenient to go anywhere. CC and Zoey's service attitude is serious, warm and polite, which is still fresh in my memory.
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy that you can spend a relaxing and enjoyable journey here. Xiaozhi is like facing the rising sun, full of vigor and vitality. "Thinking of you and worrying about you" is the purpose of Xiaozhi's service. In Xiaozhi's home, no matter what problems you encounter, you are welcome to contact us at any time. Xiaozhi will uphold the concept of humanized service and do its best to serve you. Welcome to come often, and wish you a pleasant journey! Holiday Inn Express Guest Care Team
rosa329
Superior Room (2 Beds)
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The lobby looks very comfortable. The hotel also has free parking. Manman and YUUKI are enthusiastic in service. The bedding in the room is very comfortable. The room is fully stocked. There is a 24-hour convenience store outside the restaurant, which is very convenient~
But there are not many varieties of breakfast. The lady who cooks noodles does not ask the guests for their needs.
I need two bowls of mixed noodles. She cooks tomato and egg noodles for me. I said I am from Sichuan and want to eat spicy mixed noodles. In the end, she told me not to get excited. She heard it...
She does not wear a mask when cooking noodles. She directly sprays saliva into the bowl and the pot. I think these aspects need to be improved.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Recommended by a friend, the hotel service is very good. When we arrived at the hotel, it was raining and a staff member came to pick us up at the entrance of the hotel with an umbrella. It was a special feeling. In addition, the room was also very clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and praise. Xiaozhi listens to the guests' voices attentively, and "what you care about most is also what we want" runs through the entire service process, providing guests with considerate, professional and efficient services. Our hotel selects elegant environments to ensure the quality of life of guests staying in the hotel. The hotel meets global standards, undergoes hundreds of tests, is equipped with an international access control system, and has efficient sterilization, giving you 365 days of meticulous care. Welcome to come often, and wish you a happy life! Holiday Inn Express Guest Care Team