Serenade Punta Cana Beach & Spa Resort
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1 room, 2 adults, 0 children
All properties in Punta Cana
Serenade Punta Cana Beach & Spa Resort
No.2 of Family Hotels in Punta Cana
Playa, Punta Cana, La Altagracia, Dominican Republic
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We Price Match
Highlights
Lots to do
Delicious breakfast
Pets welcome
Free parkingAmenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.
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8.1/10
So nice place with good personal! Chokolate is the BEST!!! Will come back
All 105 reviews
Surroundings
Airport: Punta Cana International Airport
(16.4 km)
Landmarks: Dolphin Explorer
(460m)
Landmarks: Nautilus Dive Center
(480m)
Landmarks: Photo moment Wild beach, palm grove
(510m)
Landmarks: Marinarium Parks - Reef Explorer
(550m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Superior Room, Jetted Tub, Sea View
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
21
Luxury Suite
Bedroom 1:2 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Luxury Room With Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
Premium Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Luxury Room, Pool Access
2 Double bed or 1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Luxury Room, Pool Access
2 Queen bed or 1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
105 reviews
Verified Reviews- Cleanliness8.1
- Amenities8.1
- Location8.2
- Service7.8
Average for similar properties in Punta Cana
Guest User
July 14, 2025
So nice place with good personal! Chokolate is the BEST!!! Will come back
singhnarinder
June 7, 2024
Good resort ,food ,service and location ,worth for families
Guest User
March 30, 2024
I don't want to be too negative, because in the end, my family had a wonderful Spring vacation in Punta Cana. Our room was spacious and the buffet restaurant was good with plenty of options for breakfast, lunch, and dinner. The resort was also very accommodating to kids. However, there is construction on one side of the resort which is separated by a bamboo fence and there is sewer water running under the bamboo, causing the entire side of the resort to smell like sewer water. It was really bad. The front desk appeared to be understaffed and phone calls to them were often unanswered. During our stay the internet went out for approximately 24 hrs and the staff couldn't provide any updates or estimated time the situation would resolve. We ate 2 nights at the a-la-carte restaurants, but the service was too slow, especially with little kids, and orders ended up wrong or missing altogether. After the second disappointing night we agreed to go to the buffet each night for dinner. Fortunately, there was enough variety to keep things enjoyable there. The general consensus, in talking to other guest, was that everyone felt it was a very "affordable" resort. Given the price, I'm not overly disappointed with the experience, but we won't be returning.
Mikke CO
March 23, 2024
Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
Sissi
December 21, 2023
Good experience
Guest User
August 25, 2025
I had a very disappointing stay at this resort. From the start, the service was below expectations — staff were unhelpful and at times even rude. The rooms were not properly cleaned, amenities were poorly maintained, and basic comforts were missing. Food quality was subpar, with limited options and long waits. What made the experience worse was the lack of concern from management. When issues were reported, nothing was done to fix them, and we felt ignored throughout our stay. For the price we paid, the value was extremely poor. I would not recommend this resort to anyone looking for a relaxing vacation. There are far better options available where guests are treated with respect and comfort is prioritized
Guest User
August 22, 2025
Terrible service. I am staying at this resort and even paid to get a premium room at check in today. The bed sheets have hair on it and there are used tissues in the box. I have called 2x now for some one to come clean. It’s a a chore in having someone pick up the call as I called 5x each time to have the call picked up and 2 hours later, no one has come. I wouldn’t spend my money on this resort.
Guest User
August 22, 2025
Everything was excellent, the food, the drinks, the attention of all the staff, magnificent cleanliness of the room and the hotel in general. The beach was very dirty
Guest User
August 22, 2025
Personal muy amable con excelente atención al cliente, todos los espacios muy agradables, actividades muy divertidas, muy buena gastronomía.
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Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Beach volleyball
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Bar
Nightclub
Table tennis room
Restaurant
Conference room
Multi-function room
Karaoke
Children's pool
Playground
Kids' club
Childcare service
Additional charge
24-hour front desk
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Multi-function room
Conference room
Wedding service
Front Desk Services
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Public Areas
Garden
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Additional charge
Table tennis room
Body care
Windsurfing
Off-site
Beach volleyball
Golf course
Off-site
Snorkeling
Off-site
Yoga session
Hair and beauty salon
Gym
Activities
Karaoke
Private beach area
Public beach
Gaming area
Table soccer
Beach umbrellas
Nightclub
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's pool
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2020
- Number of Rooms: 25
Phone:+1809-5521700
With a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be within a 15-minute drive of Cabeza de Toro Beach and Downtown Punta Cana. This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Buffet Principal, or stay in and take advantage of the property's room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 603 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Serenade Punta Cana Beach & Spa Resort?
The cancellation policy for Serenade Punta Cana Beach & Spa Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Serenade Punta Cana Beach & Spa Resort?
What are the check-in and check-out times at Serenade Punta Cana Beach & Spa Resort?
Standard check-in time at Serenade Punta Cana Beach & Spa Resort is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Serenade Punta Cana Beach & Spa Resort?
Can I bring my pet inside the Serenade Punta Cana Beach & Spa Resort?
Pets are allowed on request at Serenade Punta Cana Beach & Spa Resort. Charges may be applicable.Can I bring my pet inside the Serenade Punta Cana Beach & Spa Resort?
How far is the Serenade Punta Cana Beach & Spa Resort from the closest airport?
The closest airport is Punta Cana International Airport, and it is about 23 mins from hotel by car (16.4 km).How far is the Serenade Punta Cana Beach & Spa Resort from the closest airport?
About This Property
| Nearest Airport | Punta Cana International Airport |
|---|---|
| Distance to Airport | 16.43KM |
| Average Price From | AUD698 |
| Hotel Star Rating | 5 |