Ikala Galapagos Hotel

We stayed in two different rooms at Ikala during our trip to Puerto Ayora. The first time we spent 3 nights here and had a room right next to reception. We didn't like this room as much as the one has had when we returned for 2 more nights. The room we had first was huge, but a little loud at times because of its location. The bed was two double beds put together which made it too big. The staff here is very polite and helpful, and they answered every question we had quickly. The second room we had was on the first floor and we loved it. It was a little smaller, but much more quiet. Breakfast was excellent. After two weeks of only being able to have eggs at breakfast, the chef at Ikala was able to make me Gluten free pancakes and Pan de Yuca. It was delicious and made such a change. It was lovely to have something else apart from eggs and fruit.

Gorgeous hotel! We would definitely stay there again. Loved the pool, the staff, the food they had for breakfast each morning. Great attention to detail, and the staff was attentive to helping us with a few issues we had with transportation.

The hotel is conveniently located close to the main street, restaurants and shops. It offers free bike rental. The staff goes above and beyond to make one’s stay enjoyable. The rooms are large with a nice sea themed decor.

This is a fantastic hotel! It's very close to shopping and restaurants in Puerto Ayora and half a block off the main street, Baltra Street. The staff and management were terrific during our stay and made sure we had everything we needed. In fact, we were there when the big earthquake hit in Russia causing there to be a tsunami alert. The management calmly evacuated us to higher ground until it was safe to return. The rooms are huge! There is a big bathroom with a walk-in shower and plenty of counter space in the vanity area. They provide a pitcher of filtered water to use for drinking and brushing your teeth. I would definitely stay at the Ikala again!

This was a nice hotel, and we had a large room without a balcony which was modern and well laid out. The bathroom was large but the quite see-through glass surrounding it meant you could see a person on the toilet etc. This wasn’t so great!  There were a few niggles that could be easily improved.  Staff unfortunately could not, or would not, turn the music off around swimming pool when we were the only ones there in the middle of the day trying to relax. The breakfast was great. However, one morning we turned up 7 mins early to the breakfast area at 6.23 (6.30 start!’) because we had a 7am  tour. It was pointed out that it would be ‘open’ in 7 mins and we could not even get some fruit or a coffee from the jugs which were already set out and available. The staff appeared to just be applying a rule rather than be a bit flexible and helpful to their guests. Maybe the hotel management are very strict?   Breakfast bags and coffee were provided when we checked out before breakfast time which were very good. Overall it was clean, there was a fridge in room and free water in the bar area. There were only 4 loungers and a day bed around the pool which means there may not be enough when the hotel is busier. There was no lift, but staff helped with suitcases. All staff spoke excellent English!  Overall we enjoyed our stay and would stay again. Approx 100m from port area and so it’s a very convenient location.

Excellent hotel. Very convenient localization. And impeccable service!!! Thank you