Sheraton Santiago Hotel and Convention Center Reviews

Good location , it was not the first time to stay at this hotel. will come back next time.

Service was amazing. Nice stay. Indoor pool was not available

The hotel's outdoor breakfast is a bit cold but there are many people. Needless to say, the environment is very good. I like the gym very much.

The hotel is big, the breakfast is rich, the room is clean and tidy, and you can see the snow-capped mountains in the distance from the hotel entrance. I felt good after staying there for a week and will come again next time.

Delicious dinner, good breakfast, large room with all the comforts, excellent service from Margaret in the restaurant near the pool

Facilities: Complete Sanitation: Clean and tidy Service: Patient and friendly Environment: High-end and elegant

The room is too small, there is no place to put the suitcase, the room has a very good light blocking effect, which is suitable for business trips and jet lag, and you can't tell whether it is day or night outside. The swimming pool downstairs is very lively.

I placed an order on Ctrip but the front desk couldn't see the order and said the system was broken and refused to let me check in; No early cancellation, very unhumane and unprofessional The service attitude of this hotel is not very good

This is my second time here. I like this hotel very much. There are mountains behind it. There is a **** convenience store nearby. There is a large supermarket about three kilometers away by taxi. The room is a bit small and the breakfast is average.

The front desk phone was not connected, but the service downstairs was good!

Located in the eastern part of Santiago, the security is good and it is very close to the tallest building in South America. The hotel is considered by the locals to be a very high-end and comfortable hotel. The breakfast has a wide variety and the waiters are friendly!

The environment is OK, the service is very patient,

The room is nice, the environment and service are also very good, but they always have bees flying on your food during breakfast, which feels a bit dangerous. It is recommended that they kill insects regularly.

VERY POOR BREAKFAST, FEW VARIETIES OF BREADS ESPECIALLY THERE WERE NO WITH SEEDS/WHOLE WHOLE.- THEY COULD ADD OR OFFER AVOCADO, SUGAR FREE JAMS AT DINNER VERY LITTLE STAFF TO SERVE MANY PEOPLE, LONG WAIT FOR ATTENTION..