InterContinental Hotels Porto - Palacio Das Cardosas Reviews
InterContinental Hotels Porto - Palacio Das Cardosas
Praça da Liberdade 25, Porto, Porto District, 4000-322, PortugalSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
50 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.2
Cleanliness9.5
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All reviews(50)
Positive reviews(49)
Reviews with photos/video(10)
Great location(19)
Great service(11)
Awesome rooms(8)
Convenient location(8)
Awesome stay(7)
Negative reviews(1)
Traveller2000
Classic King Room
Stayed in Nov 2024
Couple
22 review
10/10
Outstanding
Posted on Dec 26, 2024
Top class hotel. Helpful staff and explained everything you need to know. You will not have any issue as the staff will take care of you. No worry for the car parking. The staff did all for you.
Kumar Pushpendra Prasad
1 King Classic Liberty Square View
Stayed in Jun 2025
Family
13 review
8.0/10
Very Good
Posted on Jul 31, 2025
Very good. Love the stay. Professional staff. Thanks a lot to all. thanks again......
Travelang88
Classic Room
Stayed in Dec 2024
Solo traveler
25 review
8.5/10
Very Good
Posted on Jan 6, 2025
Hotel is centrally located near to Sao Bento station and can walk to most attractions like the clerigos and cathedral. There are also several food options available. The only downside is there’s not much amenities. The gym is pretty small and no swimming pool
Anonymous User
Classic Room
Stayed in Sep 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Nov 3, 2024
I think this is one of the best hotel in central Porto. Everything is basically at walking distance. The room is spacious and got everything I needed.
Brian Lao
Classic King Room
Stayed in Jan 2024
Couple
2 review
5.5/10
Posted on Feb 26, 2024
Bad experiences. My purpose of this stay was to celebrate our anniversary and would like to give a surprise to my partner. I requested to decorate the room as mentioned in the hotel booking via Ctrip. When we checked in, there is nothing happen and no one told us this request cannot be accommodated. When I contacted the hotel, they said that they didn’t receive this request, I don’t know what’s happened. Anyway, It is what it is and disappointing.
Response from Property: Dear Mr. Weng KeongThank you for choosing InterContinental Porto - Palácio das Cardosas and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we understand and apologize for the inconvenience caused.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest regards,Inês RochaDuty Manager InterContinental Porto | Palácio das Cardosas
Chi wah Danny
Classic Room with City View(2 Twin beds)
Stayed in Jun 2023
Couple
11 review
9.5/10
Amazing
Posted on Jul 14, 2023
Excellent location 5 star’s decoration. Good service. Unfortunately the entrance is under construction n block most views. Anyway worth to be 5 star.
Response from Property: Dear Guest,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that, despite of the construction, you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards, Inês Rocha Duty Manager InterContinental Porto | Palácio das Cardosas
Li
Classic King Room
Stayed in Oct 2023
Traveling with friends
8 review
8.5/10
Very Good
Posted on Nov 19, 2023
the hotel is very close to the train station and other sightseeing places. There's a big construction site right in front of the hotel which makes it a bit inconvenient to walk around. The hotel offered us a room which faced the courtyard, so we didn't experience any construction noise. The room was very clean and the beds are comfortable. overall it is positive experience with the hotel
Response from Property: Dear Mr. 经典特大床间,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regardsInês RochaDuty Manager InterContinental Porto | Palácio das Cardosas
Guest User
1 King Classic City View
Stayed in Feb 2023
Business traveler
1 review
6.0/10
Posted on Mar 16, 2023
No words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the "war operation area") but answer was always _ "SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE" .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me "unable to lad" but I can sent ll of them separately
Response from Property: Dear Guest,Thank you for choosing InterContinental Porto - Palácio das Cardosas and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we understand and apologize for the inconvenience caused.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warmest regards,Inês Rocha Duty Manager InterContinental Porto | Palácio das Cardosas
Wing Sze
Classic King Room
Stayed in Dec 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Jan 29, 2025
Good!
Guest User
Classic King Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Feb 2, 2025
The location is very good, very close to the square in the center of Porto, the most beautiful McDonald's is right outside the door, the hotel is very new. The shower facilities are the most comfortable in the ten-day trip to Portugal
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Anonymous User
Classic King Room
Stayed in Dec 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 31, 2025
The staff were very kind and I would like to stay here again.
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Guest User
Classic Room with City View(2 Twin beds)
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 1, 2025
Everything in order. Very good concierge service. Cleaning perfect. Could be better quality of breakfast.
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Anonymous User
2 Twin Classic Quiet Zone
Stayed in Jun 2024
Family
42 review
10/10
Outstanding
Posted on Jul 31, 2024
Porto is a romantic and relaxing city. The hotel is also the best hotel in the area, with good service and a great location. It is very close to the station and there is a popular McDonald's nearby.
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Damengmengjie
2 Twin Classic Quiet Zone
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Feb 12, 2025
I like Ctrip's service, both before and after sales are awesome, so I will definitely give priority to Ctrip's platform when traveling, and try my best to meet customer needs. I like Portugal and will visit it again if I have the chance.
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Guest User
Prestige Suite
Stayed in Jul 2024
Family
23 review
10/10
Outstanding
Posted on Aug 6, 2024
Thank you very much for the hotel's convenience and safety