Orchardz Hotel Gajahmada Pontianak

Orchardz Hotel Gajahmada Pontianak Reviews

Orchardz Hotel Gajahmada Pontianak

hotel orchardz, Jl. Gajah Mada, Benua Melayu Darat, South, Pontianak, West Kalimantan, 78122, IndonesiaSee Hotel Details
Orchardz Hotel Gajahmada Pontianak
Orchardz Hotel Gajahmada PontianakOrchardz Hotel Gajahmada PontianakOrchardz Hotel Gajahmada Pontianak
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1 night

Guest Reviews

8.2/10
Very Good
95 review
Verified reviews
Location9.0
Amenities8.0
Service8.1
Cleanliness7.8
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All reviews(95)
Positive reviews(86)
Reviews with photos/video(19)
Awesome stay(10)
Great location(10)
Great service(5)
Negative reviews(9)
Toda
Comfort Twin Room No Window
Stayed in May 2025
Solo traveler
79 review
3.0/10
Posted on Jun 24, 2025
Booked a 3-star, got less. Good location was overshadowed. Check-in took ages due to system errors and double booking - very poor start. Amenities are extremely basic. Major issue: Hotel is mostly smoking rooms, constant smell is very off-putting for non-smokers. Cannot recommend and won't stay again.
Lexiatrium
Superior Double Room
Stayed in Dec 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Jan 13, 2025
Very professional staff, prompt to fix any issues that arise during stay! Affordable, located in the heart of the City. Great surroundings, bunches of restaurants, cafe and streets food.
Response from Property: Our esteemed guest. We would like to express our gratitude for the trust of Mr. Lexiatrium to stay at the Orchardz Gajahmada Hotel Pontianak, and it is an honor for us to be your choice while in Pontianak. We apologize if there are any obstacles experienced during your stay, we will always make improvements and improvements so that in the future we can provide the best for our guests. We always look forward to the arrival of Mr. Lexiatrium and his family again in the next period, thank you. Our Warm Regards Orchardz Gajahmada Hotel Pontianak Management
Guest User
Comfort Double Room No Window
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jul 9, 2025
great location, great service everything was great! just that limited parking space. even pak salpam was so helpful & friendly.
Guest User
Comfort Double Room No Window
Stayed in May 2025
Couple
2 review
6.0/10
Posted on Jun 6, 2025
Old room.. but good location. Did not get the requested non smoking room.. So many ants in the cabinet and desk
Abhiacy
Comfort Twin Room No Window
Stayed in Mar 2025
Solo traveler
19 review
10/10
Outstanding
Posted on May 21, 2025
Good Hotel, Fristaff
Youngky
Superior Twin Room
Stayed in Oct 2024
Business traveler
2 review
6.5/10
Posted on Nov 9, 2024
This hotel is Orchadz Hotel, right?? but why are the towels from another hotel??????
Response from Property: Dear Mr. Youngky, Thank you for choosing Hotel Orchardz Gajahmada as your place to stay while in Pontianak. We apologize for the inconvenience caused, the Towels set in the room use Towels from another Hotel which is in the same group as Orchardz Hotel. We will pay more attention to the room facility settings for our guests. Warm Regards, Budi Winardy P (Front Office Manager)
rizky wahyu haqiqi (qreation)
Comfort Double Room No Window
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 11, 2024
Nice cuy
MOHD HUSSIN
Superior Twin Room
Stayed in May 2024
Family
11 review
10/10
Outstanding
Posted on Jun 4, 2024
We had amazing experience staying here(Room625). Located at the heart of Pontianak town area. The roon have window but facing another block. Lovely breakfast. Spacious room.
6/10
Guest User
Superior Twin Room
Stayed in Aug 2024
Couple
17 review
10/10
Outstanding
Posted on Nov 17, 2024
Great stay, good location. If could change pillow to new one would be great as looks like being used for quite long.
Dedek Dharmawan Tanjung
Comfort Double Room No Window
Stayed in May 2025
Business traveler
16 review
10/10
Outstanding
Posted on Jul 26, 2025
Great to stay and value for money
AA Rizal
Comfort Twin Room No Window
Stayed in Jan 2025
Business traveler
4 review
7.5/10
Posted on Feb 18, 2025
Location at gajahmada street, easy to find food.
Response from Property: Our esteemed guest. we would like to express our gratitude for the trust of Mr. A.A Rizal to stay at the Orchardz Gajahmada Hotel Pontianak, and it is an honor for us to be your choice while in Pontianak. We apologize if there are any obstacles experienced during your stay, we will always make improvements and fixes so that in the future we can provide the best for our guests. we always look forward to the arrival of Mr. A.A Rizal and family again in the next period, thank you. Our Warm Regards Management Orchardz Hotel Gajahmada
Deanna87
Superior Twin Room
Stayed in May 2025
Family
8 review
8.0/10
Very Good
Posted on Jun 12, 2025
Staff ramah,fasilitas bagus
Anonymous User
Comfort Double Room No Window
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 23, 2025
Proses check in lumayan lama.
Response from Property: Tamu kami yang terhormat. Kami mengucapkan banyak terima kasih atas kepercayaan Bapak/Ibu untuk menginap di Hotel Orchardz Gajahmada Hotel Pontianak, dan merupakan suatu kebanggaan bagi kami karena menjadi pilihan anda selama di Pontianak. Mohon maaf apabila ada kendala yang di alami selama menginap, kami akan selalu mengadakan perbaikan serta pembenahan agar ke depan bisa memeberikan yang terbaik bagi para tamu. Kami selalu menantikan kedatangan Bapak/Ibu beserta keluarga kembali pada periode berikutnya, terima kasih. Salam Hangat kami. Management Orchardz
KAWAI
Superior Double Room
Stayed in Feb 2024
Traveling with friends
8 review
7.0/10
Posted on Mar 25, 2024
Cleanliness is not good, bed sheets and pillows have bad smell. Breakfast only consists of simple Indonesian rice and noodles.
Response from Property: Dear Mr. Ka WaiThank you for staying at Hotel Orchardz Gajahmada Pontianak.We are truly sorry for the inconvenience you got during your last stay with us. We noticed some of leak of our services and we will improve it in the future.Hope to see you soon again at Hotel Orchardz Gajahmada Pontianak.Best Regard,Budi Winardy (Front Office manager)
Anonymous User
Superior Twin Room
Stayed in Mar 2025
Business traveler
39 review
9.0/10
Great
Posted on Apr 20, 2025
Cozy n good