Club Wyndham Palm-Aire

Spacious and Clean Accommodations: Multiple reviews highlighted large, well-maintained rooms with full amenities and private bathrooms.

I would not recommend staying at Club Wyndham Palm-Aire in Pompano Beach. During my stay, I found several issues that made our trip disappointing: Room Cleanliness: The room smelled like smoke despite being non-smoking, the carpet was dirty, and I had to clean surfaces myself upon arrival. Management Response: When I informed management about these problems, the staff responded dismissively, telling me, “you have a better nose than me because I can’t smell anything,” which I found unprofessional. Noise Levels: The resort allowed guests to play loud music on their balconies at all hours, including very late at night (even as late as 1 a.m.) which made it hard to relax or get a good night’s sleep. Lost Item handling: I accidentally left my baby monitor charger in the room after checkout. When I contacted the front desk, I spoke with Janine and explained my situation respectfully. She informed me that they “rather not call the room,” and seemed uninterested in assisting me as a previous guest. When I continued to inquire about the charger, JANINE HUNG UP ON ME. Unacceptable! I strongly suspect the room was not thoroughly cleaned, and housekeeping never found my item I suggest booking your vacation at a more respectful and pleasant property.

We stayed at Club Wyndham Palm-Aire for one week in late June. I had read a lot of reviews to make our stay the best possible. We were able to get a suite in our preferred building (Fountain Palm) which is the main building. We were not able to avoid the concierge experience because the front desk sends you to them as part of the check in process. And the pressure to take a tour came. Taking the tour was the only negative experience because they would not accept "No" and would pass us on to the next person that would not allow us to get on with our day after supposedly 90 minutes. It was a 3-hour deal that we were not happy about. There is some savings with the gifts that you may receive but be prepared for the pressure. Our concierge told us that if we didn't take a tour that he wouldn't get paid for the week (smh). The front desk staff was pleasant as well as housekeeping. They provided us with anything we needed with a quick phone call. They would also follow up with a call to ensure we got the items. The ground crews do an excellent job of maintaining the property. This resort feels really secure as security has a very strong presence. The activity schedule was followed during our stay and the staff did a good job for the ones that we attended. The 3 pool areas that I spent time at were good. The main pool is very kid friendly I used the barbeque grills a couple of times. The front desk would send an engineer to light the grill housekeeping would clean it if requested. They will provide grilling tools for your use during your stay. I used the fitness center every day during my stay. There is a steam room and sauna in the locker rooms. That part of the fitness center was impressive. It is attached to the spa area and is a treat for exercise and relaxation. The condos are a little dated, but it clean. I think that the Areca Palm is the most updated building. The common areas are very nice, and the balconies are huge. The water pressure was not great in our unit. The icemaker worked out well and I was told that the bar may supply ice if needed. The disk washer and washer and dryer was very helpful. Parking was free and plentiful. We went to the grocery store and bought food for the week. There is a Walmart nearby and a Latin Supermarket (Presidente) directly across the street. There is a back entry gate that closes at 10pm. The walking gate is adjacent to the back entry gate and is very convenient when walking off the property to nearby stores, restaurants, entertainment, etc. There is plenty to do around the property like walking, basketball, pickleball, putt putt golf, beach volleyball, pool table, and activities center. We did not use the shuttle to sister properties but was told that it was available. We had a rental car and did visit the sister properties. We visited Royal Vista for beach access, and we used Santa Barbera to park when spending the day using the Water Taxi. The way I like to vacation is rest and relaxation. This locati