KEN JAP
August 14, 2024
She was the kindest staff member I've ever stayed at in a hotel.
Her name was Pateri.
When I was walking around town and my smartphone got scratched, she helped me find ways to help, even though I had already checked out, called the police, translated the situation, and generally did everything she could to help.
Thanks to her, I've come to like Bulgaria.
I'm so grateful for all that she did.
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