SureStay Plus Hotel by Best Western Plano Reviews

Location was decent. Could’ve been cleaner, some orange yellowish residue on the walls? Toilet stopped up with toilet paper, but quick to be fixed. Front desk person was nice and helpful. Free hotel breakfast was edible.

Location very easy with restaurants and markets all within walking distance. Rooms large and very clean and house keeping attentive. They also are not intrusive - pool is clean, breakfast is a bit better than the usual that you get other mid range hotels. The front of house staff are fantastic and friendly with lots of advice and help. Only one was well below par who was absolutely a "not my job" person with atrocious customer facing skills - if you get her then dont bother asking anything, wait til the shift changes and all will be well, everyone else is a dream. So - overall, very happy - clean, big rooms, fridges and miscrowaves in all rooms, large rooms, beds are proper King size and everything feels new. DO book here - DONT book across the street at the Baymont as you will absolutely regret it!

Great place.

good staff