Fullon Resort Kending

Of course you can. Below is a clearer, more organized version, preserving the original's true feelings and dissatisfaction, allowing readers to more clearly understand your experience and disappointment: --- Do not recommend staying at the Fullon Hotel Kenting—a disappointing stay. This was our second stay at the Fullon Hotel Kenting. We thought upgrading our room category would improve the experience, but we were once again disappointed. From the amenities to the service, this hotel simply falls short. 1. The room type doesn't match the view. We originally booked a "sea view balcony room" and specifically requested a better room type upon check-in. However, the view we saw was overgrown weeds, completely unrelated to the "sea view." It was a weekday, so the hotel was clearly not busy, yet we were still unable to arrange a room type that matched our reservation. This was extremely puzzling. 2. The pool facilities and service were disappointing. When we arrived at the pool, the staff informed us that all towels had been rented out and were no longer available. They offered no alternatives or assistance. When we raised our concerns, the staff responded with a cold, "No, we don't have any." They couldn't provide enough towels even when the crowds were clearly low. How would they handle the peak season? 3. Confused event information There were information about events available for registration in the lobby, but when we asked the staff about them, they replied, "I don't know." If even the staff didn't know what the events were, how could guests participate? 4. Poor restaurant service At breakfast, we asked the waiter if they had small spoons, and the response was again, "No," with a cold, unhelpful attitude and no service at all. It wasn't until a waiter named You took the initiative to help us find two children's spoons and apologized graciously that we felt a glimmer of warmth. So, why couldn't the other staff do the same? 5. Ridiculous late check-out charges When we asked if we could check out 30 minutes later (until 12:30 PM), the front desk clerk demanded an additional NT$1,000. This is the first time in all our hotel stays that we've encountered a charge for even a half-hour delay. It's truly unacceptable. 6. Overall facilities are outdated and unhygienic. The room amenities were clearly outdated and poorly maintained, especially the toilet, which had a distinct, unpleasant urine odor that was completely unacceptable and not befitting of a five-star hotel. In summary, this stay was a complete disappointment from beginning to end. Whether it was the room type, facility maintenance, service attitude, or even the most basic etiquette and responsiveness, the Fullon Hotel Kenting was extremely disappointing. If you're looking for a pleasant trip, I sincerely recommend avoiding this hotel. Overall rating: 2/10. Both the hardware and software were substandard.