The Inn on the River

love this place, we've stayed there several times before without any issues. our only complaint this time was the breakfast wasn't as good as before, the eggs weren't even warm.

We travelled from NKY for a weekend of soccer. The Inn By The River was so accommodating and helpful that we will definitely be staying here next time. They helped arrange rooms all together for 50+ people, equipment, food etc. We had NO issues or complaints when we left.

Great inn! Breakfast every morning was really good, better than all other hotels that we’ve stayed at. They have free cookies and popcorn in the evenings. The cookies are put out at 4 PM and when they’re gone, they’re gone. The lobby is very nice and inviting. There’s an indoor outdoor pool. The indoor pool is somewhat chilly, but it’s doable. Great location everything else on the ***** I would definitely go back.

This is a great hotel and we had a wonderful stay. Check in and check out was very easy. The staff was great and very helpful. Our room was great. Very clean, comfortable and quiet. The breakfast each morning was very good, plentiful and well maintained. We enjoyed the outdoor seating both at breakfast and in the evening. The firepit and seating was very relaxing. The location was very good. We enjoyed every point of the hotel. We would definitely come back and stay again!

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional

Clean rooms, attentive staff, lovely grounds with a beautiful view of the river. Enjoyed reading on the patio in the morning and relaxing by the fire pit listening to live country music at night. Indoor/outdoor pools, hot tub and breakfast were all wonderful amenities! We will be going again!

We really enjoyed our stay at The Inn on the River. Everyone was so nice from checking in to check out. We loved having the breakfast option in the mornings before we went about our day. We also loved the popcorn and cookies in the evenings and sitting in the rockers by the river. We chose one of the king suites with a Jacuzzi and fireplace. Our room was clean and beautiful. We also chose to have a gift basket delivered to our room and we loved it This is definitely the cleanest hotel with the nicest staff that we have visited in many years. It’s hard to find a staff at a hotel that works as hard as these folks do. They are absolutely committed to making your stay the absolute best and they definitely succeeded. It’s a great location with great food & shows nearby.

The rooms are wonderful! Very fresh and clean. Friendly folks at check-in, breakfast service and house keeping. It’s a great location on the parkway. Walking distance to several great eateries too! The location along the Pigeon River is so beautiful and peaceful and you can enjoy that from your Creekside balcony.

Everyone is very nice. Breakfast is great and full till the end. Clean and inviting. The beds are very comfy and the pillows are super fluffy. The pool area is always clean with towels available. We stay here frequently and it’s always a good time.