Hyatt Regency Hotels in Phuket

A lovely hotel with excellent service. The check-in experience was delightful, thanks to Madmee, who was exceptionally kind, energetic, and welcoming—setting a great tone for the stay. The team members operating the golf carts were also outstanding, ensuring seamless transportation around the property. The room was spacious but had a low decoration, and the design and furniture felt a bit dated. However, the cleanliness was impeccable, which made up for the aged interiors. Breakfast was excellent, and I had one of the best Eggs Benedict dishes here. However, the service was lacking—staff were not very attentive and were often engaged in conversations with each other, including those from the kitchen team. On the bright side, used plates were cleared promptly. Overall, it’s a good hotel, though it lacks a beach and is a bit far from town and local dining spots. Despite these drawbacks, the staff’s warmth and service make it a pleasant place to stay.