Cherngtalay, 322, Moo 2, Srisoontorn Road, Bangtao Beach, Cherngtalay, Thalang, Phuket Province, 83110, ThailandSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.0/10
Great
256 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.9
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(256)
Positive reviews(243)
Reviews with photos/video(132)
Close to beach(98)
Delicious breakfast(65)
Clean pool(58)
Great swimming pool(58)
Loved the beach(48)
Perfect for kids(23)
Well designed(8)
Has facilities for children(7)
Negative reviews(13)
Anna_inShanghai
Deluxe Garden View - King
Stayed in Jul 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Aug 13, 2025
I truly loved this hotel!! And would come back here once more. The direct enter to the beach, three pools, free sport classes for guests. I went to Muai Thai boxing class and really enjoyed it. There is panoramic view gym and great breakfasts! The staff is also very kind and supportive. I would say it’s one of the best hotels in Bangtao beach😍
Highly recommend to take the room with the pool access. Also there is a coop restaurant Nora which belongs to the hotel. Try lobster ravioli there, I loved it for 100%.
There are many deck chairs on the beach, so you don’t need to worry and come early to occupy in advance.
6/15
Response from Property: Dear Anna_inShanghai,Thank you so much for your heartfelt review. We're thrilled to hear that you truly loved your stay with us and are considering a return visit, that’s the highest compliment we could receive. From our direct beach access and multiple pools to the complimentary sports classes, we're glad you were able to enjoy so many of the experiences we offer. It’s great to hear you had fun at the Muay Thai class and appreciated the panoramic gym views and delicious breakfasts.We’re especially grateful for your kind words about our team, their warmth and support are at the heart of what we do. Thank you for recommending the pool access room and for highlighting Nora restaurant. We’re delighted you enjoyed the lobster ravioli, it’s a guest favorite. We look forward to welcoming you back again. PS: We absolutely love every photo you’ve shared; they beautifully capture the joy and happiness you experienced during your stay. It’s a true pleasure to see those moments, and we’re so glad we could be part of such a memorable visit.Warm regards, Sudarat Chaiyakorn Room Division Manager
Guest User
Deluxe Pool View - King/Twin
Stayed in Jul 2025
Couple
6 review
9.5/10
Amazing
Posted on Aug 28, 2025
I enjoyed my stay here! Although not a beach resort, the room and common areas were spotless, and the whole building felt well cared for. It seems a new building. The pool was perfect for relaxing, and the buffet breakfast had enough options to start the day right. Overall, a very pleasant experience—I’d happily come back!
Response from Property: Dear Guest,Thank you for sharing such a lovely review! We're so pleased to hear that you enjoyed your stay and appreciated the cleanliness and care throughout the property. It’s wonderful to know the pool and breakfast helped set the tone for a relaxing and enjoyable visit.While we may not be a beach resort, we’re glad our atmosphere and amenities made your experience a pleasant one. Your kind words mean a lot to our team, and we’d be absolutely delighted to welcome you back anytime.Warm regards, Sudarat chaiyakornRoom Division Manager
萨
Deluxe Family Pool View-King/Twin
Stayed in Jul 2025
Family
2 review
9.0/10
Great
Posted on Aug 23, 2025
The hotel was very nice and the service was excellent. The reservation and hotel staff were great and it was perfect for a family trip.
Response from Property: Dear 萨,Thank you so much for your kind words. We're thrilled to hear that you had a wonderful stay and that our team made your family trip feel special. From the reservation process to your time at the hotel, it’s great to know everything went smoothly and comfortably. We truly appreciate you choosing us and hope to welcome you and your family back again soon for another memorable experience.Warm regards, Sudarat chaiyakornRoom Division Manager
Guest User
Deluxe Garden View - Twin
Stayed in Jul 2025
Traveling with friends
39 review
6.0/10
Posted on Aug 17, 2025
hotel room aircond very smelling ,toilet also not clean,massage not nice waste money ,and The sound insulation is very poor and the upstairs is very noisy
Response from Property: Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations.We sincerely apologize for the unpleasant odor from the air conditioning and the cleanliness issues. This is not the standard we strive to maintain, and we’ve already addressed this with our housekeeping and maintenance teams to ensure immediate improvements.We're also disappointed to hear that the massage service didn’t meet your expectations. Your comments have been shared with our spa team for review and retraining where needed.Regarding the noise and sound insulation, we understand how important a peaceful environment is for our guests. We're actively exploring solutions to improve room acoustics and minimize disturbances.Your feedback is invaluable in helping us improve. We hope you'll consider giving us another chance to provide the relaxing and comfortable stay you deserve.Best regards, Sudarat ChaiyakornRoom Division Manager
SeekerSahil
Superior Garden View - King
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2025
Amazing staff. Accessible and have a private beach as well. Went with 2 infants. Worth it.
Response from Property: Dear SeekerSahil,Thank you so much for your lovely feedback. We're thrilled to hear that you had a great experience with our team and enjoyed the convenience of our location and private beach. Traveling with two little ones is no small feat, so we're especially glad we could help make your stay smooth and enjoyable. It means a lot to know you found it all worthwhile, we’d love to welcome you back anytime.Warm regards, Sudarat chaiyakornRoom Division Manager
AmarHIR
Amora Superior Pool Side- King/Twin
Stayed in Jul 2025
Family
18 review
10/10
Outstanding
Posted on Aug 21, 2025
Very nice and well located in bangtao area. Direct access to nice beach where you can swim. Staff are very friendly.
Response from Property: Dear AmarHIR,Thank you for your lovely review! We're so glad you enjoyed our prime location in Bangtao and the easy access to the beach. Our team will be thrilled to hear your kind words about their friendliness. We look forward to welcoming you back for another relaxing getaway.Warm regards, Sudarat chaiyakornRoom Division Manager
Guest User
Superior Garden View - Twin
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 1, 2025
I was completely blown away when I first stepped foot in the lobby. The resort is stunning! Clean and looks luxurious.Further away from the crowded beaches. So it was peaceful and calm. Good for relaxing. The breakfast buffet each morning had a variety of things to choose from, a mix of Western and Thai food. The resort is also located on a beach so we could choose to make use of the beach or the swimming pools.
Response from Property: Dear Guest,What an incredible review! It means so much to hear that the moment you stepped into the lobby, you felt that “wow” factor. We're thrilled the resort’s peaceful vibe and luxurious design made such a strong impression. The mix of Thai and Western options at the breakfast buffet is something we’re especially proud of, so it’s great to know it added to your enjoyment. And of course, the beachside location with the choice of sea or poolside relaxation sounds like the perfect combo for unwinding. Thank you again, we’d be absolutely delighted to welcome you back anytime for another blissful escape! Warm regards, Sudarat Chaiyakorn Room Division Manager
NazerkeUtesheva
Deluxe Garden View - Twin
Stayed in Jun 2025
Couple
5 review
9.5/10
Amazing
Posted on Jul 24, 2025
We absolutely loved the hotel, the room, swimming pools and delicious breakfasts! The front desk is always polite and ready to help:)
The only thing we didn’t like is that gym works till 7 pm.. would be nice if they extend working time 🙈
Response from Property: Dear NazerkeUtesheva,Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you had such a great stay, and you enjoyed with the room and facilities to the breakfast experience. It truly brings us joy knowing that our efforts helped make your visit memorable.Your kind words will be shared with our front office team, they’ll be thrilled to hear it! And great news! We’ve heard our guests, and the gym now stays open until 22:00 to better suit your schedule. We hope this makes your next stay even more enjoyable. Looking forward to welcoming you back soon.Warm regards, Sudarat Chaiyakorn Room Division Manager
BubbleBook
Superior Garden View - King
Stayed in Jun 2025
Couple
7 review
8.0/10
Very Good
Posted on Jul 24, 2025
The hotel has a great location — right by the beach and not too far from the airport, which made getting there really convenient. The room was newly renovated and decent in size, but it still felt a bit dated in some areas.
Response from Property: Dear Bubblebook,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our prime beachside location and found our proximity to the airport convenient, it’s one of the features our guests often love most.We’re also glad the renovated room met your expectations in size and comfort. Thank you once again for your helpful feedback, it’s deeply appreciated. We're continuously working on enhancing the guest experience, and we have exciting plans underway to upgrade various areas of the hotel to better meet our guests’ preferences.We truly hope you'll consider staying with us again in the future. If you do, we believe you'll notice some of the positive changes we've been working onWarm regards, Sudarat Chaiyakorn Room Division Manager
Guest User
Deluxe Garden View - King
Stayed in Jun 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jul 31, 2025
Overall good environment. Toilet was a bit old but acceptable. Room was new and fairly clean.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear the overall environment met your expectations and that the new room added to your comfort. We appreciate your note about the toilet, it’s helpful for us to know what can be improved. Your insights make a difference, and we’re always striving to enhance every part of our guests’ experience. Looking forward to welcoming you again soonWarm regards, Sudarat Chaiyakorn Room Division Manager
ACS18
Deluxe Family Pool View-King/Twin
Stayed in Jun 2025
Family
5 review
9.0/10
Great
Posted on Jul 19, 2025
From the moment we arrived, Amora turned our trip around. After a frustrating experience at another property, the team at Amora kindly fit us into their last two available rooms—and we couldn’t have been more grateful. Chaimars greeted us with warm smiles, made check-in effortless, and even offered cool towels and refreshing coconut drinks to help us unwind.
Our room was spacious, spotless, and perfectly appointed for our family. Every morning we looked forward to breakfast at Isla Restaurant—fresh, high-quality dishes that set the tone for the day. The entire Isla team went above and beyond, especially to celebrate my birthday. Their genuine warmth made the occasion feel extra special.
Our boys spent hours splashing in the pool, and I appreciated the clean, well-equipped gym for a quick workout. The only downside was a single visit to Nora Beach Club, where the food and service didn’t measure up to the rest of the hotel—Isla remains our top dining choice. One small suggestion: an earlier room cleaning schedule would be ideal.
Overall, Amora delivered exceptional service, lovely amenities, and true hospitality. We left with happy memories and fully intend to return on our next trip. Thank you, Amora team!
Response from Property: Dear ACS18,What a heartwarming review, thank you so much for sharing it.We're truly honored to have been part of turning your trip around and making your stay with us memorable. we're delighted that our team could bring some well-deserved joy to your experience from the warm welcome with smiles to the thoughtful birthday celebration at Isla, Happy belated birthday once again, we wish you all the best. We’ll be sure to share your lovely feedback to Shaimars and Isla team, knowing they made your experience special will absolutely brighten their day and fill them with pride. It’s wonderful to hear your family enjoyed the room, the pool, and even found time for a workout in the gym. We also appreciate your feedback regarding Nora Beach Club and our housekeeping schedule, suggestions like these help us grow and improve.Most of all, knowing you’re planning to return means a lot to us. We can’t wait to welcome your family back for another round of special moments. Warm regards, Sudarat Chaiyakorn Room Division Manager
Andyloh313
Deluxe Garden View - King
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 31, 2025
Amazing ambience, very accessible to the beach, Isla is a very good restaurant, we can stay in this hotel all day.
Response from Property: Dear Andyloh313,Thank you for the lovely review! We're thrilled to hear that you enjoyed the relaxing ambiance and easy access to the beach, nothing beats waking up to the sound of waves. We're especially delighted that Isla left such a great impression. Knowing you could happily spend the entire day at the hotel is the highest compliment. Hope we’ll see you again soon.Warm regards, Sudarat Chaiyakorn Room Division Manager
Guest User
Deluxe Pool Side - King/Twin
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 13, 2025
Such a mixed bag… our room was spacious, clean and well equipped, besides the fact that there was a night stand and plug on only one side of the bed (don’t both people deserve somewhere to place a drink or plug in their phone?!). However, we asked for a quiet room away from elevators, only to find we were right next to the kids pool and opposite some building work where guys were grinding and welding most of the day - not at all peaceful! Having booked a pool side room I would have anticipated having pool towels provided in our room. This wasn’t the case. There was a pool towel pick up around the pool opposite our room, however I never once saw an attendant on duty, and only once saw a pile clean towels available. We ended up having to go to one of the other pools to collect pool towels.
There was also a pool bar near our room, however the in pool seating and sit up bar was on the other side of the pool! Not to mention that the sunken pool bar wasn’t an actual bar, just a place to order drinks and the wait staff would disappear off to a bar in the main building to get our drinks. We used this service twice and both times it took over 20 minutes to receive our drinks. Another example of missing the mark is that guests at a 5-star resort shouldn’t have to park in a dirt lot across the street. We also had rusty brown water coming out of the pipes in our bath tub. For a hotel advertised as 5-star these did not match expectations.
We visited the beach once, but left when we were told there was a charge to use the ‘comfortable’ loungers nearest the bar swimming area. Despite being hotel guests we were told only the ‘less comfortable’ loungers further away from the bar were available free to hotel guests! charging for a cabana I understand, but a specific lounger is ridiculous!
Finally, we had multiple power cuts during our stay. No warning, no explanation, no apology. One morning we had to call three times to get someone sent out to our room to reset a flipped breaker switch. Once again all power in our room went out as we packed to check out before dawn on our departure day. We had to use our phone flash lights and because of this left a couple of items behind which were difficult to see in the dark. While an item was retrieved by staff after we realized it was missing, we were then asked to pay for its return delivery. It was a small charge and the very least I could have expected in compensation for the inconvenience of all the power cuts.
The best thing about the resort was the overall friendliness and willingness of the staff to provide good service. We ate at the beach bar and used room service several times and the food was excellent. A shout out to Tun in the outside bar and Pim in guest services - exceptional service and an enormous value to the resort. But unfortunately they are being let down by a property which doesn’t quite meet the 5-star standard it claims.
Response from Property: Dear Guest,Thank you so much for taking the time to share such a thoughtful and detailed review. We sincerely appreciate your feedback and while we’re glad to hear that you happy with the room and that our team members like Tun and Pim made a positive impression, it’s clear that several aspects of your stay did not meet expectations.We apologize for the inconveniences you experienced, from room placement to service delays and facilities not operating as anticipated. Your comments about noise levels, towel availability, and the functionality of the pool bar and beach seating have been shared with our management team, as they highlight areas where we need to improve and better communicate with guests. The issue with water discoloration and power interruptions is particularly concerning, and we’re actively investigating these incidents to prevent recurrence.It’s disappointing to know that these challenges affected your overall experience, especially given our commitment to providing the comfort and service expected of a 5-star resort. We're grateful for your acknowledgment of the staff's dedication and the quality of the food.Thank you again for your honest feedback. We’re always striving to enhance guest experiences and we hope to have the opportunity to welcome you back with improvements that reflect the level of excellence we aim to deliver.Warm regards, Sudarat Chaiyakorn Room Division Manager
VP1
Superior Garden View - King
Stayed in Jun 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Jul 18, 2025
I hope it stays ‘hidden’ and quiet. The resort is clean and has ample food and beverage in various locations. Being on the beach is another bonus!
Response from Property: Dear VP1,Thank you so much for your kind words about our hotel peaceful atmosphere and perfect location for your stay, we’re also thrilled to learn that you enjoyed with the variety of our food and beverage options. It warms our hearts to have been part of your unforgettable experience. Thank you for letting us be a chapter in your story. We hope to welcome you back soon for another tranquil escape.Warm regards, Sudarat Chaiyakorn Room Division Manager
Lylian
Superior Garden View - King
Stayed in Jun 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jul 26, 2025
hotel has designated beach area, very seldom hotel has this! Only just 20m walk distance to local restaurants n convenient store n pharmacy! 16-17km to airport, old town…
Response from Property: Dear Lylian, Thank you for your amazing review, we’re thrilled that you appreciated our unique beachfront access, having a designated beach area truly does make a difference, and it's something we’re proud to offer our guests. It’s also wonderful to hear that our location suited you well, we’re glad our spot gave you a blend of accessibility and tranquillity. We hope to welcome you back again soon for another great stay by the sea.Warm regards, Sudarat Chaiyakorn Room Division Manager