555 Soi Suk Samboon, Mueang Phuket, Phuket Province, 83130, ThailandSee Hotel Details
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1 night
Guest Reviews
8.5/10
Very Good
69 review
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Verified reviews
Location7.7
Amenities8.4
Service8.7
Cleanliness9.3
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All reviews(69)
Positive reviews(63)
Reviews with photos/video(25)
Clean pool(18)
Great swimming pool(18)
Awesome rooms(17)
Close to beach(13)
Quiet & comfortable(10)
Nice sea view(9)
Convenient location(9)
Friendly front desk staff(5)
Negative reviews(6)
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Traveling with friends
25 review
5.5/10
Posted on Feb 7, 2025
Friendly front desk. The location is not great. Close to busy main road and the beach can't be swum in. Lots of mosquitoes in the rooms. Bring repellent. The shower pipe was broken, and they came to fix it with cable ties.
Guest User
Pool Access
Stayed in Jan 2025
Solo traveler
25 review
6.5/10
Posted on Feb 5, 2025
Very friendly front desk. The pool access room was very nice. Clean and spacious. The swimming pool and the cleanliness of the room was the highlight. The beach nearby is not suitable for swimming not picture worthy. The meals at the hotel restaurant are good. But the breakfast is rather limited. The sound from the mosque could be bothersome if you sleep lightly. In addition, the wifi is not that great.
Platinum Giude
Deluxe Double Room
Stayed in Nov 2024
Solo traveler
134 review
9.5/10
Amazing
Posted on Dec 28, 2024
Very clean hotel. Nearby attractions are about ten minutes away by taxi. Great for sunrise. Good for leaving luggage after checkout and going to the airport late at night. There are many good restaurants within 1km.
Guest User
Deluxe Seaview
Stayed in Dec 2024
Couple
3 review
9.5/10
Amazing
Posted on Jan 27, 2025
Good but sea view is not that great
DANIEL ALEJANDRO
Executive
Stayed in Jan 2025
Family
8 review
10/10
Outstanding
Posted on Feb 11, 2025
Wonderful installations, beautiful sea view and kind hosts. We got a partial sea view and gave us a full sea view, thanks!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Solo traveler
20 review
7.0/10
Posted on Feb 11, 2025
This is connected to shops and some restaurants but there is no night life walkable and the beach is very close but not accessible you have to ‘go round’. The hotel has no bar/alcohol for sale and the restaurant is more a cafe with basic options and it closes 4pm, no dinner service. The staff are extremely friendly and it is very clean and lovely sea views from 3rd floor.
TGLapin
Deluxe Twin Room
Stayed in Dec 2024
Solo traveler
3 review
6.5/10
Posted on Jan 7, 2025
Don't book the twin room with garden view. The Aircon has a loud buzz every 10 seconds which apparently is just what is needed for that room type. I complained but they couldn't help me. It woke it up constantly in the middle of the night.
Mukeddes
Deluxe Double Room
Stayed in Nov 2024
Couple
3 review
3.5/10
Posted on Dec 14, 2024
Disappointing Experience!
We visit Thailand twice a year and have stayed at numerous hotels. This was our worst experience ever. Although the hotel advertised a buffet breakfast, we were served à la carte instead. The male receptionist, who refused to issue a refund, gave conflicting information to us and Trip.com customer service. In the end, we gave up on the refund!
Amateur Service!
We ordered an Americano in the lobby. Due to a flawed pricing system, the same staff member corrected the price of the coffee twice. While we were enjoying our coffee after paying, he interrupted our conversation to demand an additional 10 baht (0.29 USD).
Prison-Like System!
There are no beach towels in the room. If you want to go to the beach, you must sign for a towel and return it with another signature. However, there is no prior explanation about where to find the towels. When you ask, they vaguely point toward the pool area, leaving you to search for them like a mouse in a maze.
Other Shortcomings:
• When you request an iron, there’s no ironing board provided—you have to iron on the bed.
• No soap is provided for the sink.
• No slippers are available for in-room use.
Poor and Noisy Location!
Since the hotel is in a rural area, there’s hardly anywhere nearby to visit or shop apart from a local market. You might wake up to the sound of motorbikes or be startled by firecrackers set off in the small temple next to the hotel when someone’s wish is fulfilled.
Overall Review:
Although the pool, gym facilities, and cleanliness are adequate, your vacation mood starts to decline by the second day due to the numerous shortcomings. If hotel stars in Thailand are not given away for free, we truly wonder how this hotel earned its 4-star rating!
Guest User
Deluxe Seaview
Stayed in Oct 2024
Couple
3 review
7.0/10
Posted on Nov 22, 2024
Lost in the middle of nowhere. Tidy hotel with good rooms. Pool is lovely. Breakfast is rubbish for a 4star hotel.
Biggest problem is location. It just doesn’t work for anything so be prepared for a Grab taxi ride to do anything.
So overall it’s ok if you want a clean room and pool away from the crazy. It’s not good for exploring and being spontaneous.
Guest User
Family Room
Stayed in Dec 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Feb 3, 2025
Great hotel and service. Will definitely recommend
Guest User
Deluxe Seaview
Stayed in Oct 2024
Traveling with friends
38 review
9.5/10
Amazing
Posted on Nov 15, 2024
Located in nearby Rawai beach.
Calm and restful.
Recommendable
Guest User
Executive
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 6, 2024
Pleasant stay, nice pool, breakfast could be a bit better.
ABALANDIN
Deluxe Seaview
Stayed in Nov 2023
Couple
14 review
4.5/10
Posted on Jan 3, 2024
So so. Only to stay over night. For around 50$ is ok. No more..
Guest User
Deluxe Double Room
Stayed in Apr 2023
Solo traveler
7 review
10/10
Outstanding
Posted on May 30, 2023
The service here is awesome. The lady at the counter is super friendly and helpful. Very comfortable place, good clean room with loads of privacy. The walls are thick and there is a nice balcony. Definitely worth the price. I have stayed here twice now, and won't hesitate to come back.
Adil_nihao
Deluxe Seaview
Stayed in Apr 2023
Couple
49 review
9.0/10
Great
Posted on May 22, 2023
The hotel is pretty good, but our room was smelly. Apparently it was too moist.