Pullman Phu Quoc Beach Resort

Pullman Phu Quoc Beach Resort Reviews

Pullman Phu Quoc Beach Resort

Commune, Group 6 Ban Quy Hamlet, Tp. Phú Quốc, Duong To, Phu Quoc Island, Kien Giang Province, VietnamView Hotel Details
Pullman Phu Quoc Beach Resort
Pullman Phu Quoc Beach ResortPullman Phu Quoc Beach ResortPullman Phu Quoc Beach Resort
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Pullman Phu Quoc Beach Resort Guest Reviews

4.5/5
Great
224 review
Verified reviews
Location4.3
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(224)
Positive reviews(218)
Reviews with photos/video(116)
Great swimming pool(60)
Delicious breakfast(54)
Loved the beach(20)
Perfect for business trips(18)
Offers pick-up/drop-offs(15)
Close to airport(12)
Clean pool(5)
Convenient for shopping(4)
Negative reviews(6)
Guest User
Deluxe Twin Room With Garden View
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 22, 2024
Excellent service, wide and quality breakfast, very clean. Worth for money. Don't understand why the people lower the rate.
Response from Property: Dear Our Valued Guest,Thank you so much for your kind and supportive review! We’re thrilled to hear that you enjoyed our excellent service, wide and high-quality breakfast, and the cleanliness of our resort. It’s always our goal to provide great value for our guests, and we’re delighted that you found your stay well worth it.Your encouragement means the world to us and motivates our team to keep delivering exceptional experiences. We hope to welcome you back to Pullman Phu Quoc Beach Resort soon for another memorable visit!Warm regards,Xuan NguyenGuest Experience Manager
Guest User
Superior Twin Room With Balcony
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
It was great to make good memories with my family. We had a week, and the kids loved the pool so much that they swam every day for a whole week. You especially have to try the mango bingsu!! It's the best!!
Tu Anh Huynh
Deluxe Twin Room With Ocean View
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 28, 2024
The hotel interior is amazing, just a little far and isolation location. The check in and check out take quite some time, but overall is good. There are some shuttle bus tours to Duong Dong downtown and Sonata night market, but a little tricky as just a few and overlap schedules. But we love the ride as the driver really accurately punctual, no waiting for the late, that's great.
6/20
Guest User
Deluxe Twin Room With Ocean View
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 21, 2025
I reserved 2 hotels at phu quoc, this hotel made our holiday special l.. Every thing was awesome starting with the polite helpful staff, the services that the hotel offers ending with the delicious and wide selection buffet.
Response from Property: Dear _TXMY8x0s1l3****,Thank you for your heartfelt and enthusiastic feedback about your stay at Pullman Phu Quoc Beach Resort. We are overjoyed to know that we made your holiday special! Your kind words inspire us to continue striving to delivering exceptional services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards, Duong NguyenGuest Experience Manager
Guest User
Deluxe Twin Room With Ocean View
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 4, 2025
Totally, there is no problem. But it is better to more communicate between each staffs.my message didn’t reach to their…..
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay with us. We apologize that we have not met your full expectations. The described experience is certainly not our standard and I promise you a detailed follow up to improve guest experience further on. Thank you again for sharing your experience. We are looking forward to welcome you back again very soon.Warm regards, Duong NguyenGuest Experience Manager
GCheung
Premium Deluxe King Room With Ocean View
Stayed in Mar 2024
Couples
5 review
4.2/5
Very Good
Posted on Apr 28, 2024
Nice view . Large swimming pool. Has private beach and offer kayaking, beach volleyball activities. Shuttle bus to night market and airport is very convenient. My husband wasn’t feeling well and hotel quickly arranged a doctor to assist. The bath wasn’t cleaned thoroughly.
D’Souza
Superior Room, 2 Zip-Beds, Balcony
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Couldn’t recommend a more beautiful place to stay. Staff are super super friendly and welcoming. Big thank you to Hieu, he was a super star for looking after my family. Good & views were excellent. Ambience was great. Couldn’t ask for anything more l.😄😄😄❤️ Thank you one and all. We thoroughly enjoyed our stay. We will definitely be coming back there soon.
Response from Property: Dear Our Valued Guest,Thank you so much for your wonderful review!We’re thrilled to hear that you couldn’t recommend a more beautiful place to stay and that you had such a positive experience with us. It’s fantastic to know that you found our staff, especially Hieu, to be super friendly and welcoming. We’re delighted that he could make your family’s stay even more special.We’re also pleased to hear that you enjoyed the food, views, and overall ambiance of our resort. Your kind words truly mean a lot to us and motivate our team to continue delivering exceptional service.We can’t wait to welcome you back for another stay and look forward to providing you with more memorable experiences. Thank you once again for choosing Pullman Phu Quoc Beach Resort.Warmest regards,Xuan Nguyen Guest Experience Manager.
Guest User
Premium Deluxe King Room With Ocean View
Stayed in Feb 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Mar 31, 2024
In general hotel was good. But in the room was a bit smell due to humidity
Guest User
CABANA, Executive Privilege Pass, 1 King Size Bed, Pool Access
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 11, 2024
had fun! nice hotel,nice food,nice sunset beach! next time visit again.
Response from Property: Dear Our Valued Guest,Thank you so much for your kind words! We’re thrilled to hear that you had fun during your stay and enjoyed our hotel, food, and beautiful sunset beach. It’s always a pleasure to know our guests had a memorable experience.We look forward to welcoming you back next time for more great moments at Pullman Phu Quoc Beach Resort!Warm regards,Xuan NguyenGuest Experience Manager
Guest User
CABANA, Executive Privilege Pass, 1 King Size Bed, Pool Access
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Feb 15, 2024
All around experience was great. Just a few minor items that surprised me a little. The staff had great attitudes but lacked some experience when handling situations. Offering a shuttle bus at 18:00 to help get to an ATM at 11:00 in the morning was bizarre to me. The Cabana room was great, except for some minor things that I wouldn't consider to be a 5-star resort. The cover for the comforter had a massive hole for putting on and taking off right in the middle. No zipper or any closing at the end so it was a little uncomfortable while sleeping. Mad Cow restaurant was also just ok for the level of restaurant it is claimed to be. The night market is very close and they provide free shuttles to and from the airport and nearby night market. Still, a great experience at this hotel.
6/8
Ben7322
Superior Twin Room With Balcony
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Jan 17, 2024
We had an amazing stay at Pullman Resort in Phu Quoc! The culinary experience surpassed expectations with a diverse menu and delicious local dishes. The resort's facilities were top-notch, offering a perfect blend of relaxation and recreation. From the well-maintained pools to the attentive staff, it was a truly enjoyable getaway. Highly recommend for a memorable vacation!
uncle mac
Premium Deluxe King Room With Ocean View
Stayed in May 2024
Travel with friends
6 review
3.7/5
Posted on Jun 25, 2024
Hotel pool is nice, also the restaurant staff is very nice, you can see they serve with smiling face, and spa also very good.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed our hotel pool and found it to your liking. It's wonderful that you appreciated the warm and welcoming service from our restaurant staff; we strive to ensure every guest feels cared for with genuine hospitality.Moreover, we are pleased to know that you had a great experience at our spa. At Pullman Phu Quoc Beach Resort, we aim to create relaxing and memorable stays, and your feedback encourages us to continue delivering exceptional service.We look forward to welcoming you back for another rejuvenating experience soon.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc Beach Resort
GeneralChaos
Premium Deluxe King Room With Ocean View
Stayed in Nov 2023
Couples
13 review
4.7/5
Amazing
Posted on Dec 27, 2023
Pullman Phu Quoc is a very good resort. It is however located in a wasteland area awaiting further developments, so it's surrounded by roads but nothing else. It's a 20min walk to the nearest shops. However the resort is very good and caters for every need. The beach is clean and the swimming is good, nets surround the swimming area. Free transfers into town was a good idea as was free transport to the airport. Hotel staff are great, most speak English. Rooms are super clean and comfortable if a little quirky in design and the AC is a bit weak. Altogether Pullman does a great job. Sunsets were amazing!
Guest User
Deluxe Twin Room With Garden View
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Wonderful stay with friendly staff. Good location with 15 mins to airport.
Response from Property: Dear Our Valued Guest,Thank you for your lovely review! We’re thrilled to hear that you had a wonderful stay at Pullman Phu Quoc and that our friendly staff contributed to your experience.It’s great to know that you appreciated our convenient location, just 15 minutes from the airport. We aim to provide our guests with both comfort and accessibility.We hope to welcome you back soon for another enjoyable stay. If there’s anything specific you’d like during your next visit, please feel free to let us know!Warm regards,Xuan NguyenGuest Experience Manager
Embabu
Superior Room, 2 Zip-Beds, Balcony
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Service very good , I proudly choose this resort to stay very comfortable ✨
Response from Property: Dear Our Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you found our service to be very good and that you felt comfortable during your stay at Pullman Phu Quoc.We are proud to have been your resort of choice and look forward to welcoming you back for another exceptional experience.Warm regards,Xuan NguyenGuest Experience ManagerPullman Phu Quoc