GreenTree Hotel Phoenix West

This place was ok . At least our bed was descent . They said I had to call for early check-in. The lady on the phone said we could check in after 12 when we arrived. The lady seemed pretty rude and said we were not able to check in till 3 PM. We went back at two and she was checking several people in and it was the same lady who said we could not check in early. she did give us a handicap room which we did not need. I feel like it was done on purpose. The area is a lot of homeless or strays and we saw some strange people, I wouldn’t say it’s the safest area at nightbut our stay was what we needed it for to sleep and nothing else the rate was decent and that’s what mattered for us at the time.

Hotel w/ bobtail parking Food & grocery nearby My husband and I stayed here for 2 days while we were in Phoenix. We checked around for a hotel that had room for us to park our truck. This hotel ONLY has room for bobtails to park, which we were bobtailing. The room and hotel seemed clean. It was very quite. It had a small refrigerator in the room. The bed was comfortable as well as the pillows. There appeared to be balconies on all the rooms. There were several places to walk to to get something to eat and a small grocery store very nearby. We would stay there again

Nothing special, a few homeless around the property. Not a bad experience. Lots of sirens through the night and day

Excellent stafff..Overnight front Desk ...Native woman....excellcent customer care and attention to detail....give her a bonus

3rd shift front dest extremly helpful..all staff exceptional..General Manager very professional and accomodating

Worse experience staying here! When I arrived that 2 ladies checking me in were great. I stayed at this hotel for 2 night. Once I arrived in my room, I took advantage of the room service. Estimate delivery time was 45-60 mins. 2 hours later someone finally showed up with the food. (And no the hotel wasnt busy) they forgot my soda, and the food wasnt the best. Wake up Sunday Morning around 3:30am, go downstairs to my Truck, my Semi Truck to be exact to find out someone had broken into my vehicle, scattered the window, ripped my dash out and stole the main computer that operates my Semi. I go back into the hotel to ask the ladt the front desk if they have cameras and told her what happen. She didnt seem surprised at all, like this is a common thing. She said only the general manager has access to the cameras. She never offered me his number or name. I asked her do you happen to have any coffee ready, which she with shaking her head no. I mean come on, you can atlease get me some coffee after your security guard wasnt doing his job outside watching people vehicles but instead he was sitting inside the hotel. I will NEVER STAY HERE AGAIN. This repair after having my vehicle towed, new window, new computer module has cost me $12,000. The workers definitely dont care and most definitely wont help.