The Clarendon Hotel and Spa

Deposit is a Little steep but it’s clean and functional!

It was a great price for the night but in reality it ended up being double the price. 142 was the charge with 25 plus tax due at the check-in, fine. But they charged me 128 bucks and with a prom8se of the 1100 returned but so far nothing amd that was my rent money. Hidden fees for single travelers because the couple that booked in before me told me they did not have to pay that fee. Also I'm black and the concierge lady was not

Very disappointed with this Clarendon. Most furniture in the room was faded and warn out. Our room seemed like it was in a process of renovation and was just left alone after demo. Outdated, dirty. Pool looked nice. Restaurant looked nice. Roof top lounge was average, nothing fancy. No iron, no hairdryer in room. If you ask at front desk they will provide it to you though. This hotel is ********* friendly. It wasn’t in the hotel description on the booking app. I did read it on Google after check in at the hotel. The building looks more like an industrial building.

The spa, pool, and balcony bar were all closed down for remodeling which was a bummer. The staff was GREAT and answered every question. The room was nice but could use a little more security other than just the lock that felt like it would break at any time. The restaurant connected to the hotel had great food.

Stay clear from The Clarendon! There's thousands of hotels in Phoenix you need no headache. I had a big headache and a lesson of don't even try it just by using the restaurant so I can't even imagine the full experience. Yikesssssssss! They have a restaurant ran by NO ONE. No joke! If you called the hotel no one knows who runs the restaurant. They say someone will call back but it's been 3 weeks for me now. I even contacted the Instagram manager account person and not even her could find someone in charge of the restaurant..... And all that would be ok until that fateful day when I decided to ask for a manager of the hotel. I got the rudesssst, most confrontational person. What a joke. He answers the phone almost choosing to be rude. It tells you he truly had no one to respond to. To answer that way was unnecessary. And they say they are in the hospitality & experience business. I think they should move to the WWF or something where his gifts would be appreciated. I did not appreciate the experience I had in that call. And to make it worse he said someone from the restaurant dpt would call me but no one did. So I'm telling you.... There's no one here to help and assist with nothing correctly. Save the headache.

Good hotel Good hotel. Not fancy, but comfortable. Great location.