Phnom Penh Infinity Pool Down to $25/N - M Residence Reviews
Phnom Penh Infinity Pool Down to $25/N - M Residence
#10 Samdach Louis Emst282, street 282, Khan Chamkar Mon, Phnom Penh, 12302, CambodiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.1/10
Very Good
353 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities7.8
Service7.9
Cleanliness7.9
Filter by:
Sort by:
All reviews(353)
Positive reviews(307)
Reviews with photos/video(72)
Awesome stay(39)
Great swimming pool(23)
Loved the view(20)
Beds were average(17)
Perfect for business trips(13)
Great value for money(13)
Convenient location(13)
Located downtown(7)
Negative reviews(46)
Tak Shi
1-Bed Standard Studio With Blocked View
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 24, 2025
Good as usual
Everytime i choose to stay here. Highly recommended
Guest User
1-Bed Standard Studio
Stayed in Mar 2025
Solo travelers
1 review
8.5/10
Very Good
Posted on Apr 24, 2025
Highly recommended, Hope you guys have a wonderful experience here.
Response from Property: "Thank you so much for your wonderful recommendation! We’re truly grateful for your kind words and thrilled to hear that you had a great experience with us. It means a lot to know that you enjoyed your stay and would recommend us to others. Our team is dedicated to creating a comfortable and memorable environment for every guest, and your feedback inspires us to keep doing our best. We look forward to welcoming you back in the future for another amazing stay. Wishing you all the best until we meet again!
Anonymous User
1-Bed Standard Studio With Blocked View
Stayed in Dec 2024
Solo travelers
7 review
8.5/10
Very Good
Posted on Jan 6, 2025
Good location. Check-in and elevators are crowded due to the large number of rooms. The rooms are small but equipped with everything you need for daily life, including a kitchen and washing machine. To go to the rooftop, you need to go through the procedure at the reception.
Response from Property: Thank you for your detailed feedback! We're glad you appreciated our convenient location and the well-equipped rooms with amenities for daily living. Your note about the check-in and rooftop procedure is valuable, and we’ll ensure it remains a smooth process for all our guests. We look forward to welcoming you again!
VidNou
Selected Balcony Apartment
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jan 13, 2025
Our go-to accomodation every time when visiting Phnom Penh. Never a disappointed or moment here, you get the city views, river views and the fireworks from up above during new years with the most loyal service and hospitality provided with the residence. Whether a short or long term stay. This accomodation for you covered for your needs 100%
Response from Property: Thank you so much for your incredible review! We are truly honored to be your go-to accommodation in Phnom Penh and are thrilled to hear that you’ve consistently had wonderful experiences with us. It’s always our pleasure to provide exceptional service and hospitality, and we’re so glad you enjoyed the stunning views and special moments like the New Year’s fireworks. We look forward to welcoming you back again for both short and long-term stays! 😊
SEAtraveler
1-Bed Standard Studio
Stayed in Nov 2024
Other
19 review
4.5/10
Posted on Dec 29, 2024
Cheap but not worth. Made the correct decision to change hotel right away after the check in (hotel cannot be refunded anyway)
1. Front desk attitude is bad, not friendly. They can speak Chinese :)
2. Room is not clean, cockroach can be seen.
3. Pool is not ready
4. Many customer* and making the building very dirty and messy.
Overall not recommended.
Response from Property: Thank you for your feedback. We appreciate you taking the time to share your thoughts with usThank you for choosing to book with us. We appreciate your preference and are looking forward to welcoming you. Please be informed that once a booking is confirmed, we are unable to offer cancellations or refunds due to our policy. Nevertheless, we understand that plans can change, so we are more than happy to assist you in changing your check-in date to another day that suits you better. Your satisfaction and convenience are our priorities, and we are here to ensure a smooth adjustment to your reservation.Our staff members are professionally trained and qualified. We take pride in providing excellent customer service and we are always looking for ways to improve. We monitor their behavior on a regular basis to ensure that they are providing a warm and welcoming experience for our guests. We are always happy to help with any requests and committed to ensuring punctuality and reliability in our services. If you encounter any issues, please inform us promptly, and we will diligently investigate until we provide a satisfactory resolution to your satisfaction.We ensure that our rooms are cleaned every day and tidy. We provide daily cleaning services for all guests, and we never miss a day. We want our guests to feel comfortable and relaxed in their stay, and we know that a clean room is essential for that. We want our guests to feel comfortable and at home, and we are committed to providing them with a positive and memorable experience. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guests.If you have any problems with the cockroaches, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.We regret any confusion regarding the pool on sky bar; ours is clean, infinity, and located on the rooftop.We are open to complaints and suggestions. Please do not hesitate to contact us if you have any questions or concerns
Guest User
1-Bed Standard Studio
Stayed in Apr 2025
Couples
1 review
2.0/10
Posted on May 17, 2025
Not good
Dr Sokunthy
1-Bed Standard Studio
Stayed in May 2025
Solo travelers
2 review
3.5/10
Posted on Jun 5, 2025
Poor customer service, poor management.nobody assist to room . Check in , and check out immediately . Staff are not friendly, sassy eyes , talking and gossiping , book studio room with city view , I get a room 2015 with no view ,. In room no front desk information not recommended for solo travelers.
Anonymous User
1-Bed Standard Studio
Stayed in Nov 2024
Travel with friends
5 review
7.5/10
Posted on Feb 23, 2025
The service is okay, room is quite small but the view is nice. Location is best.
Response from Property: We appreciate you reaching out and bringing your concerns to our attentionIn our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future
Aiza
1-Bed Standard Studio
Stayed in Apr 2025
Couples
79 review
10.0/10
Outstanding
Posted on Jun 7, 2025
Location is good , also have nice restaurants near by . Reception speaks good English and friendly
Khengly Chhun
1-Bed Standard Studio
Stayed in Apr 2025
Travel with friends
3 review
2.0/10
Posted on May 18, 2025
We made double booking physical and through this app because of confusing communication with my friend. Then, we asked the hotel regarding this matter, they said it’s okay for cancellation and advised us to cancelled on the app and they confirmed promptly but actually they didn’t which led us to a disappointment.
Guest User
Superior Balcony Double Room
Stayed in Oct 2024
Travel with friends
1 review
3.0/10
Posted on Nov 10, 2024
Don’t have anything in the post card when I am booking. The room had the person checkin before no hairdryer no clean cooking in the room. And have a lot of stick on the wall. So I uncomfortable with the view can’t see anything and the booking see the river side.
Response from Property: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Please know that we inspect all rooms thoroughly before check-in to ensure everything is in order and tidy.Our accommodations feature a comprehensive range of furnishings and amenities designed to enhance your stay. Should you find that our offerings are insufficient, please do not hesitate to contact us. We are committed to promptly assisting you with any additional needs you may have. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.We ensure that our rooms are cleaned every day and tidy. We provide daily cleaning services for all guests, and we never miss a day. We want our guests to feel comfortable and relaxed in their stay, and we know that a clean room is essential for that. We want our guests to feel comfortable and at home, and we are committed to providing them with a positive and memorable experience. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guests.In our listings, we clearly state all information regarding price, room type, view, size, and more, as we never wish to mislead our guests. If our room did not meet your expectations or satisfaction, we encourage you to explore our range of accommodations to better match your preferences and needs. Our goal is to provide options that align with your comfort and enjoyment during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
Tarun
Comfort Balcony Apartment
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 14, 2025
Hotel was good it was like an apartment its feel good that we have two rooms inside and have privacy
Christopher
1-Bed Standard Studio
Stayed in Apr 2025
Solo travelers
13 review
9.0/10
Great
Posted on May 12, 2025
Nice hotel style apartment. Good location, rooms were a good size. Reception lady wasn’t helpful at all but the others were. Check in was quick. I liked the sports bar across the road for a nice evening drink.
Tana_Tevy
1-Bed Standard Studio
Stayed in Sep 2024
Business travelers
3 review
8.5/10
Very Good
Posted on Nov 24, 2024
I think what I like most about here is the gray color or all design around. I’m pretty enjoying the city view from morning and also the evening time when the colors start to change. Phnom Penh even it is my hometown it is still very fascinating to see the growth once eventually in awhile.
This is the place to also get my zen energy recharge. Evening meditation and morning stretch in a studio queen bedroom is way just enough space to do it all. The little charming kitchen and a cooler fridge obviously new as well easy to make healthy diet meals prep in just a minute. What I could ask for more would be little just cleaner than this as sometime in the shelf compartment still have dust and small tiny trash from plywood. It is so possible come from the drawer build that wasn’t clean enough after construction.
I really enjoy bathroom decor too. Small and convenient. I love the sliding door that makes more space for this kind of tiny studio.
Location is best for everything walking distance if anyone would look for city life. It’s a good scenes from independent monument too and the river just a walking distance away toward the ferry is where you can cross to Chroychangva or Areyakat that can give another different lifestyle from the capital center.
The pool is ok, looks fine enough to swim somehow there’s not much shade incase to swim during the day it can be really warm. The view is alright as well, as the glass all over is missy not transparent clean it’s hardly see the best view just yet. It possible coming from dust and rain these days of the season.
All in all, the value of the price for the room is applicable as the service is pretty limited too and friendly staffs are around in the lobby to support for any thing matter. There’s no phone service operated in the room that can check or request anything. I would definitely recommend to have a list of thing you may require to be supported by the staff and ask them they are very fast and supportive.
Cleaning service is happening everyday at 9:30am if there’s no no disturb sign please request for it or they will knock until you don’t respond and walking into the room to clean it. So far this is very safe place to be, you won’t get locked in the room by yourself as cleaner will come everyday if you don’t have a sign up.
Lundry machine is really helpful, and small wall reel is also really good enough to dry clothes. I will surely come again to stay here for my next weekend get away in the city of Phnom Penh.
Response from Property: Thank you so much for sharing such a detailed and thoughtful review of your stay in Phnom Penh! It's wonderful to hear how much you appreciated the overall design, the gray color scheme, and the vibrant city view. Your description beautifully captures the charm and energy of the city, both in the morning light and during the evening transformations.It’s great that the studio queen bedroom provides a perfect space for your meditation and stretching routine, and it’s fantastic to hear that the kitchen setup allows for easy meal preparation. However, it’s clear that there are some minor issues, like dust in the shelves and less-than-perfect cleaning after construction, that could be improved. Your feedback about the cleanliness and maintenance of the drawers is valuable and will surely help improve the experience for future guests.The bathroom design, with its sliding door, seems to be a highlight for you, offering functionality and style in a compact space—definitely a big plus for urban living! The proximity to key landmarks like the Independence Monument and the river adds so much to the convenience and charm of the location, and your suggestion to explore the contrasting lifestyles across the ferry is very insightful.The points about the pool and the slightly dusty glass obstructing the view are good observations—these could certainly enhance the experience if addressed. It's also great to hear that the staff are friendly and supportive, even though phone services are unavailable in the room. Your tip about requesting specific support needs is helpful advice for future guests.Your overall impression suggests this is a safe, well-located, and practical option for a city getaway, and your feedback will surely help others make an informed decision. It sounds like you had a refreshing and enjoyable stay despite a few minor inconveniences. Thank you again for sharing, and we hope your next visit will be even better!
Guest User
1-Bed Standard Studio
Stayed in Mar 2025
Couples
2 review
7.5/10
Posted on Apr 26, 2025
Staff very friendly, location is great. Unfortunately the room was not the cleanest and the pool was clear on first day but turned green as the days went on in our stay. Amazing view from the roof top pool. Rooms a little small in size and washing machine was only in one language no English. Beds are not comfortable at all like cardboard and no extra pillows or blankets
Response from Property: We appreciate you reaching out and bringing your concerns to our attentionOur rooms are cleaned every day to the highest standards. We want our guests to feel comfortable and relaxed in our rooms, so we take great care to make sure they are clean and tidy. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guestsWe take pride in maintaining our infinity pool to ensure a pleasant experience for all our guests. It is regularly cleaned according to a scheduleIn our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay.If you have any problems with the bed and washing machine, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future