Aquarius Hotel and Urban Resort Reviews

Response from Property: Dear Victor Login,Thank you for your kind review! We're glad you enjoyed our well-decorated pool, varied breakfast, and friendly staff. It’s wonderful to hear you found us a good choice for the price.We hope to welcome you back soon for another great stay!Best regards,Aquarius Hotel

Response from Property: Dear BellsXo,Thank you for your kind words! We’re thrilled to hear that you enjoyed our service and facilities, and that our housekeeping team helped keep everything comfortable for you throughout your stay.It’s especially wonderful to know you loved the breakfast—we’ll be sure to pass your compliments on to our kitchen team!We look forward to welcoming you back again soon.Best regards,Aquarius Hotel

Response from Property: Dear Sir/Madam,Thank you so much for your kind words and for choosing to stay with us again this year! We're truly happy to hear that our team's smiles and kindness made a positive impression on you. Providing warm and attentive service is something we take great pride in, and it means a lot to know it made your stay enjoyable. We look forward to welcoming you back again soon!Warm regards,Aquarius Hotel Team

Response from Property: Dear Sir/Madam,Thank you so much for your fantastic review! We’re delighted to hear you enjoyed our central location and the nearby restaurants and cafés. It’s great that you were able to explore the National Palace and join in the celebrations for the king’s coronation—what a special time to visit!We’re especially thrilled to know that our team made your anniversary celebration memorable and went above and beyond to make your stay extra special. Your high recommendation means the world to us.We look forward to welcoming you back to Aquarius for more unforgettable moments!Warm regards,Aquarius Hotel

Response from Property: Dear Sir/Madam,Thank you for your detailed review! We’re glad you enjoyed our great location, rooftop infinity pool, rich breakfast options, and friendly staff.We appreciate your feedback regarding the traditional key system for room access. Your comments are valuable to us as we consider improvements to enhance our guests’ experience.We hope to welcome you back soon for another enjoyable stay!Best regards,Aquarius Hotel

Response from Property: Dear EricChoo,Thank you for your lovely feedback! We’re glad you find our hotel to be one of the peaceful retreats in Cambodia and that you enjoyed our swimming pool.We look forward to welcoming you back for another relaxing stay!Best regards,Aquarius Hotel

Response from Property: Dear Sovann.Luka,Thank you for your feedback! We’re glad you appreciated our convenient location and found the hotel clean. We hope to welcome you back for another enjoyable stay soon.Best regards,Aquarius Hotel

Response from Property: Dear Sir/Madam,Thank you for your kind feedback! We’re glad you found our hotel clean and enjoyed our convenient location. We hope to welcome you back soon for another pleasant stay!Best regards,Aquarius Hotel

Response from Property: Dear Jamie Daniel Ali,Thank you for your detailed and honest review! We’re delighted to hear you enjoyed our boutique hotel atmosphere, rooftop pool, comfortable rooms, and friendly staff. We appreciate your feedback about breakfast and WiFi — your comments help us improve the guest experience. Great tip on requesting a higher floor for better connectivity! We hope to welcome you back to Aquarius Hotel & Urban Resort soon for an even better stay.Warm regards,Aquarius Hotel & Urban Resort

Response from Property: Dear Sir/Madam,Thank you for your positive feedback! We're glad you enjoyed your room, breakfast, pool, and found our reception area comfortable. It’s always our goal to provide a welcoming and relaxing environment for our guests.We hope to welcome you back soon for another great stay!Best regards,Aquarius Hotel

Response from Property: Dear Sir/Madam,Thank you for taking the time to share your feedback. We're glad to hear you appreciated our convenient location, the beautiful pool on the 9th floor, and the surrounding views.We sincerely apologize for the cleanliness issues you encountered in your room and the discomfort with the mattress. Your comments about the towels and breakfast variety are also noted, and we take them seriously. Cleanliness and guest comfort are top priorities for us, and we’re addressing these concerns with our housekeeping and kitchen teams to ensure improvements are made.We truly value your honest feedback, as it helps us enhance the experience for all our guests. We hope you’ll consider giving us another opportunity to serve you better in the future.Warm regards,Aquarius Hotel

Response from Property: Dear Sir/Madam,Thank you so much for your wonderful review! We're delighted to hear that you had a perfect stay in Phnom Penh and that you enjoyed our lounge, breakfast, rooftop bar, and clean, comfortable rooms.It’s great to know you found good value in your stay and appreciated our peaceful yet central location. Your kind words about our staff truly mean a lot — we’ll be sure to share your compliments with the team.Thank you for recommending us! We look forward to welcoming you back again soon.Warm regards,Aquarius Hotel

Response from Property: Dear Horrocks,Thank you so much for your kind review and for continuing to choose our hotel during your visits to Phnom Penh. We're truly honored to have earned your loyalty.It’s wonderful to hear that you enjoy our convenient location, rooftop views, and the attentive service from our team. We’re especially happy to know that our staff remembering you has made your stays feel even more personal and welcoming.We look forward to seeing you again soon—your return always feels like welcoming back a friend!Warm regards,Aquarius Hotel

Response from Property: Dear Philip Strang,Thank you for your wonderful review! We’re delighted to hear you enjoyed our great location near the Royal Palace and monuments, as well as our clean and spacious rooms. It’s fantastic that the pool was a highlight of your stay — we agree, it’s a favorite spot for many of our guests! We look forward to welcoming you back to Aquarius Hotel & Urban Resort soon.Warm regards,Aquarius Hotel & Urban Resort