Sofitel Phnom Penh Phokeethra Reviews

Response from Property: Your Excellency Dato Sri Dr. S, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear Value Guest,We very much appreciate your excellent rating on our luxury laundry service. It is always a pleasure to receive such positive feedback. Thank you very much for returning your visit. We hope your next visit will be as pleasant as the previous one, if not better.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

Response from Property: Dear Value Guest, We very much appreciate your generous review on our service and hospitality. It is always a pleasure to receive such positive feedback. Thank you very much for returning your visit. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear value guest,We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

Response from Property: Dear Value Guest, We very much appreciate your excellent review. It is always a pleasure to receive such positive feedback. We hope your next visit will be as pleasant as the previous one, if note better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear Valued Guest, We very much appreciate your return stay and valuable time to evaluated. It is always a pleasure to receive positive feedback especially your notice on our spacious room and facilities. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear Ms. Thavy,Warmest greeting from Sofitel Phnom Penh Phokeethra.Thank you so much for taking time to share your positive evaluation. We are very pleased to know that you appreciated the friendliness and assistance of our ambassador and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.Your kind words have been passed on to our teams. This will certainly stimulate them to keep up the good work.I would like to thank you once again for your review and I look forward to welcoming you soon.Sincerely, Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

Response from Property: Dear Valued Guest, Warmest greetings from Sofitel Phnom Penh Phokeethra,It is delightful to hear that you are very satisfied with our room functionalities and hotel facilities. As a 5-star international brand just as you mentioned, we do strive for excellence on all aspects, as we wish for our guests to fully indulge in our Magnifique experience. That goes for not only providing an extensive range of full-service facilities, but showing top notch quality in our culinary offerings, and without a doubt delivering outstanding service extended by our Ambassadors.Your compliments and praise are the greatest reward for our Ambassadors and serve as motivation to continue upholding our high quality of service.Thank you so much for your kind evaluation and we look forward to welcoming you again soon.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

Response from Property: 尊敬的賓客：非常高興您在金邊索菲特酒店享受美好的住宿體驗！我們很高興得知您發現我們酒店滿足了您對品質和卓越服務的期望。我個人非常榮幸地歡迎您再次光臨，享受又一次非凡的住宿體驗。金邊索菲特酒店全體員工期待着您很快再次回到您在金邊的宮殿。此致，Charles-Henri Chevet總經理金邊索菲特佛基拉酒店

Response from Property: Dear Valued Guest,Warmest greetings from Sofitel Phnom Penh Phokeethra!We are truly delighted to hear that you had such a memorable and joyous experience with us. Your kind words have been shared with our dedicated Heartists, who are thrilled to know they made your stay special. Your appreciation brightens their day and inspires them to continue delivering exceptional service.Regarding your comment about the toothpaste, please accept our sincere apologies for this shortcoming. Rest assured, we have taken immediate action to review our supplies and replace any substandard items. For your convenience, we also offer conventional Colgate tubes upon request—please feel free to let us know during your next stay.Thank you for taking the time to share your feedback. The entire team and I look forward to welcoming you back for another wonderful experience.Warm regards,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

Response from Property: Dear Value Guest, We very much appreciate your generous review on our service and hospitality. It is always a pleasure to receive such positive feedback. Thank you very much for returning your visit. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Sofitel Phnom Penh Phokeethra.We are pleased to hear you enjoyed our lush greenery, enthusiastic service, and overall cleanliness. At the same time, we sincerely appreciate your note regarding our room facilities. Your observation is invaluable as we continue to enhance our guest experience.Please rest assured that we have recently completed renovations in several areas of the hotel, with room upgrades planned as part of our ongoing commitment to excellence. We hope to welcome you back soon to experience these improvements firsthand.Warm regards,Charles-Henri ChevetArea General ManagerSofitel Phnom Penh Phokeethra

Response from Property: Dear Valued Guest,We are absolutely delighted to hear how much you enjoyed your stay at Sofitel Phnom Penh! It brings us great joy to know that you found our property unique and comfortable—perfect for both personal relaxation and hosting guests. Your kind words truly affirm our commitment to creating memorable experiences.We would be honored to welcome you back for another exceptional stay. Perhaps next time, you might enjoy one of our signature suites or private dining experiences to make your visit even more special.Best regards,Charles-Henri ChevetArea General ManagerSofitel Phnom Penh Phokeethra