The Franklin on Rittenhouse, A Boutique Hotel

- Really good room, much more spacious than expected, and well decorated. - Breakfast included with smoked salmon and good quality muffins.

Our experience at The Franklin on Rittenhouse was absolutely amazing. We were greeted by John and another sweet woman at the front desk, and they were so kind and helpful. We stayed in “The Monarch” room on the first floor. It is a very comfortable and romantic room. It was also extremely clean and updated! I loved the rainfall style shower as well. While booking the room, I mentioned that we were celebrating my girlfriend’s birthday, and the hotel we so kind to write her a card and left chocolates on the bed. It was such a thoughtful gesture. I cannot speak highly enough of our experience here. I highly recommend booking your stay here if you are looking for an amazing boutique hotel experience.

What a charming bouquet hotel with gracious rooms, very friendly and helpful staff, and a delicious free breakfast too! Location is central to all.

Discovered this gem for a weekend trip to celebrate my niece's 30th bday. Yes, it's convenient to everything BUT it's the people of The Franklin on Rittenhouse that made our stay complete. From Paige (with furry sidekick and official greeter Addison who we owe a pup cup) to Dasha and Tracey, these concierges welcomed us each morning and evening with smiles, remembering details shared about our trip, and, when I was not feeling well, even offered to check on me! Upon meeting GM Doug, and members of the hotel's housekeeping and facilities teams, it became apparent that this level of service is a source of pride for all. Looking forward to returning to see all on our next visit to Center City. Thank you all for making our celebration weekend so memorable.

I can't believe we fell for it! The Franklin on Rittenhouse is NOT a 4-star Hotel (it is a 2-star at best). For $250 per night, we were so disappointed—and tired—that we checked out after the first night of our two-night stay. Our bedroom had a stale, musty smell, and the dripping air conditioner emitted an odd vibration, making it impossible to fall asleep. We did use earplugs and a noise machine. We travel often and are not light sleepers. So, unless you exclusively prioritize location and are happy to live out of your suitcase, (they offer no place to store your belongings aside from a narrow entry table, odd bedside tables and only three hangers), there are many better options (Bellevue, Loews, Kimpton Monaco, Hilton Penn’s Landing, all of which we have frequented on previous occasions). We chose the Franklin because we were visiting friends who live in Rittenhouse and fell prey to the inexplicable reviews and marketing. **Worth noting: the bathroom pocket door was inoperable for me. My husband was able to muscle it open/closed, but I got stuck inside after he closed it behind me. I had to wait until he could open it to get out. Additionally, the shower water pressure was minimal. As I type this, I struggle to understand how this place has such glowing reviews.