Guest User
August 24, 2024
We agreed to have a sea view room, but the window was full of trees, which was not in line with the pictures. We booked 3 rooms in total, and it looked like a row of cabins, which were basically like this. There were rooms with windows that could see the sea in the pictures, even if they were empty, but they didn't give us one. Because I showed the Ctrip photos to the front desk and took pictures of the actual situation outside our window, they finally agreed to change it for me, but they emphasized that there were only one room for our group of six. I was speechless.
Service: We have been to Thailand many times, and good service is an advantage, but this hotel has a smiling face, but it doesn't help solve any problems. The group of six people all think that the service of this hotel is not good.
Environment: It occupies a corner of the island, has a unique geographical advantage, and is still very distinctive. It is better than other hotels on the island. The private beach is open after low tide in the afternoon. The beach is great. It was flooded by sea water in the morning. The sea water quality is good, it is great
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