"Would not give me a ride home forcing me to walk in a blizzard after a 5 night stay very disappointing"

"The location is a bit remote, although the hotel facilities are not bad"

"Petoskey is the largest city in and the county seat of Emmet County, Michigan, and is the largest settlement within the county. Located in Petoskey is the Village Suites Bay Harbor located at Bay Harbor. This was our first time here with my family of seven including three adults and three young children on vacation. We arrived here at the same time after driving up in two cars from Western Springs. Illinois. It took us about 6 hours to drive up here. We parked our two vehicles on the main street during our stay. There is alternative self parking behind both buildings. We checked into the main office to receive our keys. Our check-in went smoothly at their main office. We booked both of our units via the internet. We had to pay half $1,537 in advance. My one king bedroom two full bathroom suite with full kitchen and two bunk beds in our king bedroom cost $3,074 for our four night stay or $769 per night. One of our full bathrooms had a tub and stackable washer/dryer off our main king bedroom with the bunk beds. Our second bathroom off the main entrance had a shower. We had two patios off our main king bedroom and our living area. We also had a Murphy bed in our living room, which we did not use. We had two TVs with internet service. We also had a gas fireplace, which we did not use. Since we stayed here for four nights we opted for only one day of cleaning service and making up our room. As you can see from my video and many pics we were on the third floor overlooking the yacht harbor and swimming pool. We could walk to one of our favorite Brandy’s restaurant, the marina, pool or ice cream. I was very pleased with our unit and the area. Everything worked well in our room. My family stayed across the street in a larger two bedroom unit three bathroom suite. I would stay here again because this is a happening resort area. We all had a great vacation up here especially since the weather was great in early August. Now that our vacation has ended we checked out without any problem. More to come regarding our drive back to Illinois."

"Loved staying here was great."

"The hotel was clean, and the staff was polite. Breakfast can be improved. The location is good. They can add more amenities. The remaining hotel was great."

"The location is very good, very close to the city. The parking lot is very large and convenient. The room was quite big and clean. But the facilities were too old, and our room encountered two problems: the sound of the air conditioner was loud and it could be turned off at night. The shower faucet is very small, and it is difficult to adjust the temperature, and the bath is very troublesome."

"Great staff and breakfast was tasty every morning! Clean lounge, and eating area with lots of different well prepared foods for the breakfast."

"Worst experience ever!! We had a toilet that didn’t flush and told the front desk the next morning and they said they would fix the toilet came back that nigbt and the toilet still did not flush. Had to use the toilet in the lobby!! Never again what a nightmare!!"

"The Inn at Bay Harbor was the perfect mix of luxury, comfort, and winter charm. A fantastic winter retreat with excellent service, highly recommend and can’t wait to return!"