Ibis Samarinda Reviews

Response from Property: Dear Mr/Mrs. Yik Soon,Greetings from ibis Samarinda.Thank you for choosing our hotel as your preferred accommodation during your recent visit in Samarinda. It is highly appreciate for your time to share your feedback regarding your experience at our hotel. We read with concern that your arrival experience fell below your expectations, allow us to express our apologies for the inconveniences you have experienced.We strive to provide the best services to all of our guest, at the end we could not to make you completely satisfied and we would like to state that we have noted your concern about our service.We will be more than happy to welcome you in the near future and gain your full satisfaction.Kind Regards,Seto MarsonoGeneral Manager

Response from Property: Dear Valued Guest,Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us at ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Seto MarsonoGeneral Manager

Response from Property: Dear Mr. Yonk,Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Riganda Togatorop General Manager

Response from Property: Dear Mr. Edison Kam,Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us at ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Achmad SafruddinExecutive Assistant Manager

Response from Property: Dear Value Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the view, the location, and our breakfast. It's also great to know that our staff was helpful during your stay. Your kind words truly motivate us to keep providing excellent service. We look forward to welcoming you back to ibis Hotel Samarinda on your next trip!Best regards,Seto MarsonoGeneral Manager

Response from Property: Dear Pilgrimage,Thank you for your kind review! We’re thrilled to hear that our location and convenience made your stay enjoyable, especially for business travel. It’s great to know that you appreciated the proximity to the city center and nearby restaurants. We look forward to welcoming you back to ibis Hotel Samarinda for your future stays!Best regards,Seto MarsonoGeneral Manager

Response from Property: Dear Value Guest,Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We truly appreciate your comments about the pricing, internet speed, and entertainment options. Rest assured, we are continuously working to improve our services, including enhancing our internet connection and exploring additional amenities to better serve our guests. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best regards,Seto MarsonoGeneral Manager

Response from Property: Ibu Annisa Ulmafaza yang terhormat, Terima kasih banyak atas rating sempurna yang Ibu berikan! Kami sangat senang mendengar bahwa pengalaman menginap Ibu di ibis Hotel Samarinda memuaskan. Ulasan positif seperti ini sangat berarti bagi kami dan memotivasi kami untuk terus memberikan pelayanan terbaik. Kami berharap dapat menyambut Ibu kembali dalam waktu dekat! Salam hangat, Seto Marsono, General Manager

Response from Property: Dear Mr. Johnas,Thank you for your great review! We’re thrilled to hear that you enjoyed the location, breakfast, and found our hotel comfortable for business travel. We always strive to provide the best experience for our guests, and your feedback is truly appreciated. We look forward to welcoming you back to ibis Hotel Samarinda on your next visit!Best regards,Seto MarsonoGeneral Manager

Response from Property: Dear Ms. Sitti Aisa Istihara,Thank you for your continued trust and support! We’re delighted to hear that ibis Hotel Samarinda is still your first choice for staycations. We will always strive to provide the best experience for our guests, and we look forward to welcoming you again for your next staycation!Best regards,Seto Marsono

Response from Property: Dear Value Guest,Thank you for your kind review! We’re so glad to hear that you enjoyed our hotel’s location and the friendliness of our staff. It's great to know that our central location made it easy for you to explore the city. We look forward to welcoming you back to ibis Hotel Samarinda on your next visit!Best regards,Seto MarsonoGeneral Manager

Response from Property: Dear Value Guest,Thank you for your kind feedback! We're glad to hear that you enjoyed your stay at ibis Hotel Samarinda. We hope to welcome you back soon for another great experience!Best regards,Seto MarsonoGeneral Manager

Response from Property: Dear Valued Guest, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager

Response from Property: Bapak/Ibu yang terhormat,Salam Hangat dari ibis Samarinda,Senang bisa mendengar pendapat Bapak/Ibu mengenai hotel kami.The smile team menanti kehadiran Bapak/Ibu untuk kembali lagi dengan pengalaman berkesan lainnya.Salam Hangat,Budi WahjonoGeneral Manager