404 Church Street, Parramatta, New South Wales, 2150, AustraliaView Hotel Details
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Punthill Parramatta Guest Reviews
4.2/5
Very Good
33 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(33)
Positive reviews(12)
Negative reviews(1)
Sukh Khinda
One Bedroom Apartment Open Plan
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Very clean rooms with bunch of nice essentials & central to cafes, restaurants & supermarket downstairs.
Response from Property: Dear Sukh, Thank you for your feedback regarding your recent stay at Punthill Parramatta. We are so glad you found our hotel comfortable and clean. We look forward to seeing you on your next stay. Best regards, Sean Shan Relief Hotel Manager
Guest User
One Bedroom Apartment Open Plan
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Excellent service, exceptional room with all facilities, kitchenette, laundry, parking etc. Easy walk to CBD of Parramatta
Response from Property: Hi there, Thank you for taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed our hotel and hope you see you again soon!Kind regards, The Punthill Parramatta Team
Sabin
Superior One Bedroom Apartment Open Plan
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Sep 7, 2024
Amenities were okay. 3-4 stars
Response from Property: Reply from the property:Hi Sabin, Thank you for choosing to stay with us. We appreciate you taking time out to review us. Warm regards, The Punthill Parramatta Team
Song Ru
Studio Apartment
Stayed in Aug 2024
Business travelers
35 review
3.0/5
Posted on Nov 4, 2024
Don’t expect too much
Response from Property: Hi Song Ru,Thank you for choosing to stay with us. We appreciate you taking time out to review us. We look forward to welcoming you back. Kind regards, Punthill Parramatta Team.
Guest User
Executive One Bedroom Apartment Open Plan
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 19, 2024
It was good
Response from Property: Dear Guest, Thank you for choosing to stay with Punthill Parramatta. We thank you for taking time out to review us and we look forward to hosting you again.Warm regards,Punthill Parramatta Team.
NuonuoNANAjie
Two Bedroom Apartment Accessible
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The oversized room is super comfortable.
Original TextTranslated by Google
Response from Property: Dear NuonuoNANAjie, Thank you for staying with Punthill Parramatta. We appreciate you taking time out to provide a generous review. Our team look forward to welcoming you back again in near future. Kind regards, Sean ShanHotel Manager
Xinsilu
One Bedroom Apartment Open Plan
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Intimate hotel service
Original TextTranslated by Google
Response from Property: Hi Xinsilu, Thank you for taking the time to review our hotel. We appreciate your compliments to our staff and will pass them along. We hope to see you again soon!Kind regards, The Punthill Parramatta Team
Guest User
Stayed in Dec 2024
Other
2.0/5
Posted on Jan 14, 2025
Stayed 6 days, Over $2700 wasnt worth it at all. Got executive apartment but wasnt clean. had to buy some products to clean a little. When we were there most afternoons the housekeeping came after 4pm to make bed, but not change bed linen. only changed bathroom towels. no face washers at all. Supervisor was rude and not helpful. He wont refund car space as we didnt use it till last night we were there. even though he sold it a few times thru our stay, even though he said he didnt. Was told otherwise. bathroom was mouldy and not cleaned much. especially under sink plug. for the amount of money we spent it was worth the money at all. No conditioner at all in bathroom thru our stay. thought housekeeping would of checked while they came into our room a few times thru our stay. After 14 days after leaving im still waiting for money back. Wont be staying again,
Guest User
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Mar 24, 2024
The room, location etc was all fantastic for a business stay. The pub adjoined to the hotel offered good meals for dinner. The only negative is that the showers / bathroom could have been cleaned more thoroughly with an anti mould type product.
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Dec 21, 2023
Great location excellent customer service clean and spacious rooms-we stayed in the two bedroom apartment was very reasonably priced and the apartment was gorgeous close to everything. 2 reasonably sized bedroom’s with large kitchen lounge area modern new and clean within easy walk of the river and shops. The bistro next door had great food, we will be back
Guest User
Stayed in Sep 2023
Solo travelers
4.0/5
Very Good
Posted on Oct 7, 2023
Great for concerts I stayed here for kiss and it was only a $20 Uber ride (don’t take a taxi!) rooms were big but a-few complaints: Slamming doors kept waking me up Couldn’t mirror my phone to the tv like most hotels I’ve stayed at the tv is ancient not a smart tv so I had to watch my iPad Bed was two singles put together No radio so I didn’t know the time at night or tissues it’s the small touches like that that matter But I’d stay again for a concert much quicker to get home
Guest User
Stayed in Jun 2023
Business travelers
4.0/5
Very Good
Posted on Jul 10, 2023
Amazing location so many eateries walking distance. Great clean modern suites with all amenities including dishwasher and washing machine. Loads of space with a neat kitchenette and cupboard space. Comfortable clean big bed. My room was an end room without a balcony with multiple doors just outside my door which closed loudly a lot. Only room complaint is that you can’t see the TV from the bed.