Sheraton Senggigi Beach Resort

Sheraton Senggigi Beach Resort Reviews

Sheraton Senggigi Beach Resort

Jl. Raya Senggigi No.Km. 8, Senggigi, Lombok, Kabupaten Lombok Barat, Nusa Tenggara Bar, Senggigi, Lombok, West Nusa Tenggara, 83355, IndonesiaSee Hotel Details
Sheraton Senggigi Beach Resort
Sheraton Senggigi Beach ResortSheraton Senggigi Beach ResortSheraton Senggigi Beach Resort
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1 night

Guest Reviews

9.2/10
Great
123 review
Verified reviews
Location9.3
Amenities8.9
Service9.4
Cleanliness9.1
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All reviews(123)
Positive reviews(120)
Reviews with photos/video(76)
Great service(35)
Great swimming pool(27)
Delicious breakfast(27)
Loved the beach(18)
Classy environment(17)
Perfect for business trips(12)
Great value for money(8)
Close to beach(6)
Negative reviews(3)
Andrew
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 2, 2025
Great resort with incredible service! Definitely would recommend staying. The breakfast has a really nice selection of local and continental food that is accompanied by live piano every day. The gym is open 24h. Senggigi beach has very clear water in the morning. The pool area and the pool bar are very well kept. Ample car parking, where Tiwi & Wide made our stay really special! Will definitely come back.
Guest User
Superior King Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 18, 2025
Excellent all round. Large, comfortable, clean room. Lovely pool. Nice beach. Tasty food. Lots of choice at breakfast. Friendly, helpful staff.
Guest User
Superior Twin Room
Stayed in Mar 2025
Family
58 review
10/10
Outstanding
Posted on Apr 7, 2025
Great stay, staff are lovely, view of the beach is perfect.
Sharen Raj
Superior King Room
Stayed in Nov 2024
Family
19 review
9.5/10
Amazing
Posted on Feb 5, 2025
Hotel is beside the beach and has nice view. Standard buffet breakfast with few live stations. Room interior was nice as well. Downside is the mosquitoes around the island.
EuropeanTraveller
Superior King Room
Stayed in Nov 2024
Couple
7 review
10/10
Outstanding
Posted on Dec 29, 2024
The hotel is a great place to stay, good breakfast and clean. Overall very satisfied.
PASCOE JAMES TROTT
Deluxe Garden View King Room
Stayed in Dec 2024
Business traveler
8 review
10/10
Outstanding
Posted on Apr 3, 2025
Fantastic as usual  Great Sunset Good cocktails
DaisyTur
Superior Twin Room
Stayed in Dec 2024
Family
20 review
10/10
Outstanding
Posted on Jan 4, 2025
Great service, location, beach, and pools. Definitely recommend!
Response from Property: Dear DaisyTur,Thank you for your fantastic review! We're delighted to hear that you enjoyed our service, location, beach, and pools. Your recommendation means a lot to us.We look forward to welcoming you back for another great stay.Best regards,I Made Bintara SunetraRoom Division Manager
Mohit Mohan
Superior King Room
Stayed in Feb 2025
Family
2 review
6.5/10
Posted on Mar 23, 2025
Barely anything for kids to do. The children club has out dated blocks and some rudimentary activities like bracelet making are conducted
RAHMATULLOH USMON
Superior King Room
Stayed in May 2025
Couple
9 review
10/10
Outstanding
Posted on Jun 19, 2025
We love this hotel and suggest for couples who cares about privacy
Francesco. 龙龙
Deluxe Twin Pool View Room
Stayed in Jul 2024
Couple
92 review
9.0/10
Great
Posted on Aug 25, 2024
Old historical hotel with very nice outdoor pool and beaches.. Rooms still old fashion and breakfast is 75% Asian traditional food.. Staff is very kind and ready to help and content clients requests..
DeanP
Superior King Room
Stayed in Jun 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 1, 2024
This was overall a wonderful hotel. The staff working there were so friendly, helpful and delightful. Each morning there were a lot of options for breakfast. The pool area was clean and pleasant. The restaurant also had a nice atmosphere and delicious food. The hotel is right on the beach, with amazing views and the Senggigi port is a quiet port that is located close by so it’s easy to organise your trip back to Bali or the Gili islands. The room was clean and had a lovely balcony. I was able to sit out there and also in the restaurant and do some work at my laptop with peaceful surroundings.
Response from Property: Dear Dean P,Thank you for choosing us to be part of your holidays and writing this review.We’re very delighted to know that you had a lovely stay with us. Reading your feedbacks made us smile really wide today, and knowing that we’re able to make your stay just wonderful has certainly given a great pleasure to all of us here. Once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Senggigi.Best regards,I Made Bintara SunetraRoom Division Manager
Make My Day
Superior King Room
Stayed in May 2024
Traveling with friends
14 review
9.0/10
Great
Posted on Jun 26, 2024
Amazing pool, lovely landscaping , it has a mini water slide for lots of fun. U could literally walk to the beach from the pool, and laze around on one of the benches. Staff are friendly and courteous . Room is spacious. Enjoyed very much our 3nights stay .
Response from Property: Dear Make My Day, thank you for the remarkable review upon your stay at Sheraton Senggigi Beach Resort. We’re in awe after reading your feedback, and we can’t thank you enough for your kind words during your pleasant stay with us. From your feedback about our facilities to our staff service, once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Senggigi. Best regards, I Made Bintara Sunetra - Room Division Manager
wAco-jEsus
Superior King Room
Stayed in May 2024
Family
19 review
7.0/10
Posted on Jun 19, 2024
A very mixed experience. This is quite old hotel. The rooms are equipped with a good furniture, but its old. The pool is good, breakfast also fine with freshly brewed coffee, but selection of western food is limited like in 3 star hotel - omelette, eggs, sausages, some potatoes and thats it. We expected a good beach, but totally failed. The beach is dirty, plastic thrash is floating in water. Just one question to hotel - if you consider yourself 5 star hotel, why nobody clean your beach? Totally awful experience. Thats not only Sengiggi problem. All over Indonesia the ocean and seas are full of plastic. Compared to even 5 years before the sea became a thrash bin for locals. Think about it finally!
Response from Property: Dear wAco-jEsus, thank you for taking the time to share your review following your recent stay at Sheraton Senggigi Beach Resort. First of all, we’re pleased to know that you appreciated our resort facilities, especially the room furnishings and the pool. Regarding the menu options at our restaurants, we offer a variety of dining experiences at our resort, including Bawang Putih Restaurant which features International menus with a selection of Western food. Additionally, we regret that your expectations regarding the beach cleanliness were not met during your stay. Environmental sustainability is our priority, and we are actively working on beach maintenance to provide a cleaner and more enjoyable experience for our guests. Thank you for your valuable review. We’re looking forward to serve you again whenever your travels bring you back to Senggigi, Lombok. Best regards, I Made Bintara Sunetra – Room Division Manager
VinsECS
Superior Twin Room
Stayed in May 2024
Traveling with friends
16 review
6.5/10
Posted on Jun 10, 2024
Service is good. Only had some miscommunication process btw hotel and trip.com staff. Waited during check in at hotel almost 1.5hrs.Hotel recommended travel agent for speed boat travel from Bangsal to Bali price so expensive. If can try to find other travel agent at outside to compare the price. Breakfast so so only. At second night, it was 4 times continuous electricity cut off and plus earth quake it was really terrible.
Response from Property: Dear VinsECS, Thank you for staying with us and writing this review following your visit to our resort. First of all, we’re pleased to read your remarks about our services. However, we regret to know that some of your experiences didn’t meet your expectations. Please know that we’ve addressed your feedback with the appropriate team to improve our guests’ experience. Once again, thank you for your valuable review. We look forward to welcoming you again in Senggigi. Best regards, I Made Bintara Sunetra - Room Division Manager
Guest User
Superior King Room
Stayed in May 2024
Family
23 review
10/10
Outstanding
Posted on Jun 28, 2024
A great Sheraton. Wonderful service and great location right on the beach 😍
Response from Property: Dear Valued Guest, thank you for the remarkable review upon your stay at Sheraton Senggigi Beach Resort. We’re in awe after reading your feedback, and we can’t thank you enough for every of your kind words. We’re certainly very happy to have you as our guest, and it made us smile wide that your experience at our resort was pleasant. Once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Senggigi. Best regards, I Made Bintara Sunetra - Room Division Manager