Kabukicho 2-3-15, Shinjuku Ward, Tokyo, 160-0021, JapanView Hotel Details
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E Hotel Higashi Shinjuku Guest Reviews
4.1/5
Very Good
773 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(773)
Positive reviews(700)
Reviews with photos/video(157)
Easy to get around(195)
Close to metro(120)
Small room size(69)
Great value for money(37)
Convenient for shopping(34)
Friendly front desk staff(18)
Perfect for business trips(10)
Luggage delivery service(6)
Negative reviews(73)
JYL CHING
Double Room Non-smoking
Stayed in Dec 2024
Couples
1 review
2.0/5
Posted on Feb 1, 2025
I overlooked and double booked. Cannot cancel and partly my fault. However, also disappointed about the hotel cannot be flexible.
Ryan Lewis
Double Room With City View Non-smoking
Stayed in Dec 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 28, 2025
A great stay, perfect location right next to Higashi Shinjuku, the only thing I will say is be prepared for the sirens of emergency vehicles making noise till late, the only downside of being in a perfect location, but I had a nice view.
Bon
Double Room Non-smoking
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Jan 13, 2025
Everyday breakfast in Tullys coffee shop, it’s good breakfast for us. If check out time is 12:00pm will be better, because check out time too early.
Qpower
Double Room Non-smoking
Stayed in Nov 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Dec 23, 2024
Hotel position is very near to higashi shinjuku station exit A1 just next the hotel, room is small with 2x 24inch luggage its quote difficult to walk around, they have washing machibe obe time wash cost 400yen and dryer 100 per 30 min usually need 1 hour to dry the cloth special winter cloth. Nwxt to the hotel have lawson, sukiya, Mc D, family mart. Walk about 15 minute will find Godzila head
Anita
Double Room Non-smoking
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Very good location, accessible to the train station..
usapyon
Double Room Non-smoking
Stayed in Oct 2024
Business travelers
40 review
2.2/5
Posted on Nov 24, 2024
One of the smallest room ever I stayed at. The room is not as big as picture and it was so outdated. the washroom was also very small (bathroom and toilet were so close to each other). It’s very close to kabukicho and bunch of love motels. Shinjuku is in walking distance, too. the hotel was right next to the metro station so it was convenient.
_Nov
Double Room Non-smoking
Stayed in Oct 2024
Couples
6 review
3.5/5
Posted on Nov 12, 2024
It’s good 😊 the only thing we’re concerned abt was the space.
Also, the morning view is perf 🥰
Atiii
Double Room Non-smoking
Stayed in Nov 2024
Couples
12 review
4.5/5
Great
Posted on Feb 4, 2025
Great location, but the room was really small.
Guest User
Double Room Non-smoking
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Very convenient location, many eateries at door step. Walkable distance to main Shinjuku area
Guest User
Single Room Non-smoking
Stayed in Aug 2024
Solo travelers
8 review
1.7/5
Posted on Sep 11, 2024
I have already feedback to the reception regarding the state of cleanliness. No they clean the room, but on the day of check out, I flip the mattress protector to check, there are still hair on the bed, they still did not vacuum the bed properly.
The ultimate disgusting is the bidet. It was not clean. With feces still intact from previous guests. How I came to know because it take a long time for the bidet to retract, and that's when I saw it. It is really really disgusting.
On the day of check out, I have given my feedback in written format. .
And this hotel reception are foreign staff... I hardly see Japanese staff.
Hazel
Double Room Non-smoking
Stayed in Jan 2025
Couples
10 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Great value for money and perfect location. Rooms are a bit small, but still a great choice for a short stay.
Annli
Double Room Non-smoking
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Clean n nice service. Highly recommend to order this hotel.
Size of room is good enough.
Ka Ki
Double Room With City View Non-smoking
Stayed in Dec 2024
Couples
2 review
3.5/5
Posted on Feb 6, 2025
The staff is very helpful and 24 hours front desk . The location is great , many shops nearby at night
Irene
Double Room Non-smoking
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Feb 2, 2025
Very convenient to all location and transportation but the room is bit small as we known. It is recommended to stay in again but make sure to book roomier rooms especially go as family.
wanderlustturtles
Double Room Non-smoking
Stayed in Dec 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Jan 18, 2025
There's nothing to complain about—small rooms like any other place in Tokyo. The price is okay, but you could find cheaper options for similar hotels in the same area. Well-located, comfortable beds. 👍🏼