Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(159)
Positive reviews(153)
Reviews with photos/video(53)
Easy to get around(42)
Close to metro(22)
Convenient for shopping(15)
Large rooms(13)
Too noisy(13)
Awesome kitchen(10)
Perfect for business trips(9)
Tasty coffee(8)
Negative reviews(6)
goatleomessi10
Deluxe Studio
Stayed in May 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Jun 5, 2025
Amazing stay at the perfect location (right next to Châtelet-Les Halles station with lifts and escalators). Room was very clean and spacious by Paris city centre’s standard. The room was equipped with all necessary amenities and even kitchen equipment like a dishwasher, electric stove, pans etc. Loads of restaurants, cafes and bars nearby, as well as a huge shopping mall. Highly recommended for all travelers to Paris!
6/10
Response from Property: Dear Guest,Thank you very much for taking the time to share your detailed and positive feedback. We are delighted to hear that our prime location next to Châtelet-Les Halles station, along with the spaciousness and cleanliness of the room, met your expectations. It’s wonderful to know that the fully equipped kitchen and nearby dining and shopping options contributed to making your stay comfortable and enjoyable.Your recommendation means a great deal to us, and we look forward to the opportunity to welcome you again on your future visits to Paris.Warm regards,Ivan Martin / Assistant Front Desk Manager
Anonymous User
Studio
Stayed in Mar 2025
Family
14 review
10/10
Outstanding
Posted on May 10, 2025
The hotel is newly renovated, very clean and modern. It's located in restaurants and bars area, right next to the metro and RER station.
Response from Property: Dear Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed our newly renovated spaces and appreciated the cleanliness and modern design. It's great to know that our location near restaurants, bars, and public transportation made your stay even more convenient. We hope to welcome you back soon!Best regards,Ivan Martin / Assistant Front Desk Manager
Benjaminschang
Deluxe One Bedroom Apartment
Stayed in Mar 2025
Family
18 review
7.5/10
Posted on Apr 8, 2025
Location is okay but the hotel is average. A bit noisy at night around from restaurants and bars nearby.
Response from Property: Dear Benjaminschang,Thank you for your feedback. We're glad to hear you enjoyed our central location in the heart of Paris, in a lively pedestrian area just steps away from the city's most iconic landmarks and attractions.We understand that the vibrant atmosphere can sometimes lead to a bit of noise in the evenings – it's part of the charm (and sometimes the trade-off) of staying in such a central spot. For guests who are more sensitive to noise, we also offer apartments facing the inner courtyard, which provide a quieter and more peaceful setting.We would have loved to hear more about your overall experience at our residence, so we could better understand your expectations and continue improving the experience we offer.We hope to have the pleasure of welcoming you again in the future!Anaël Residence Manager
Chun Yee
Studio
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 5, 2025
Very convenient location, it is literally at the center of Paris. Subway station is just 1min walking distance and there are multiple lines including the one to the airport. We sent a parcel to the hotel few days before check-in and the hotel helped us receive it properly. Nice room, and modern renovation. Free coffee in the lobby. If you have too many baggages, you can borrow a trolley from them.
Response from Property: Dear Chun Yee,Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed your stay with us and found our location so convenient, especially with the subway and airport line just steps away. It’s great to know that our team was able to assist with your parcel and that you appreciated the room and our modern renovations. We’re also glad you enjoyed the complimentary coffee and found the luggage trolley helpful. We hope to welcome you back on your next visit to Paris! Ivan Martin / Assistant Front Desk Manager
IP Pui See
Deluxe Studio
Stayed in Oct 2024
Solo traveler
19 review
10/10
Outstanding
Posted on Jan 15, 2025
Excellent location just above Westfield Les Halles mall ! Hotel offer 24 hour free coffee and drink
Newly renovated room and quiet !
Response from Property: Dear IP Pui See,Thank you so much for the beautiful photos you shared! They perfectly capture the atmosphere and details of your stay. We're thrilled to hear that you enjoyed the excellent location of the hotel above the Westfield Les Halles mall, as well as the newly renovated rooms and the peaceful environment. The 24-hour coffee and drink service is indeed a nice touch for a relaxing break anytime. We look forward to welcoming you back soon!Anaël Residence Manager
WILLIAM SEUNGDO
One Bedroom Apartment For 4 People
Stayed in May 2025
Family
11 review
9.0/10
Great
Posted on Jun 16, 2025
Very good location
Room comfortable for 4 people
Generally clean
Staffs are friendly
Response from Property: Dear Mr Seungdo,Thank you so much for your kind words! We’re delighted to hear that you found the location convenient and the room comfortable for your group. It’s also great to know that our staff made a positive impression. We appreciate your feedback and look forward to welcoming you again soon!Best regards,Ivan Martin / Assistant Front Desk Manager
Gunganit
Studio
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 22, 2025
Pleasant experience. Comfortable bed, clean room, helpful staff, good location. I would stay here again. Do note it is an apartment hotel style - there is no daily cleaning. There is a kitchen which we utilized well.
Response from Property: Gunganit,Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed your stay — from the comfort of the bed and cleanliness of the room to the helpfulness of our team and the convenience of our location. We're glad you made good use of the in-room kitchen and appreciated the apartment-style setup.We truly look forward to welcoming you back on your next visit to Paris!Warm regards,Anaël Residence Manager
tabbycat
Deluxe Studio
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on Apr 10, 2025
Extremely convenient location, lots of restaurants and shops in the neighbourhood. Free coffee in the lobby.
Response from Property: Dear Guest,Thank you so much for your kind words! We're glad to hear you enjoyed the convenient location and had a chance to explore the great restaurants and shops nearby. And of course, we’re happy you liked the complimentary coffee in the lobby—perfect for a quick pick-me-up! We hope to welcome you back soon.Best regards,Asiyat - Guest Relations Coordinator.
Koalasmarch Kanapat
Studio
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 23, 2025
The place is good overall - killer location as you can walk easily with luggage from chatelet les halles station in a few mins. only downside they have policy not cleaning the room if stay less than 1 week.
Response from Property: Koalasmarch Kanapat, Thank you for your kind words and for highlighting our central location — we’re glad you found it so convenient, especially when arriving with luggage via Châtelet–Les Halles station.As an aparthotel, we offer a residential-style stay with weekly housekeeping for longer visits. However, for added flexibility, guests staying fewer nights can make use of our Comfort Corner located in the lobby, where you'll find fresh towels, toiletries, and cleaning supplies available at any time — all complimentary. It’s part of our commitment to providing both independence and convenience throughout your stay. We hope to have the pleasure of welcoming you again soon!Warm regards,Anaël Residence Manager
Pumpkinspice
One Bedroom Apartment For 3 People
Stayed in Aug 2024
Couple
9 review
10/10
Outstanding
Posted on Oct 26, 2024
I booked the 1 bedroom, and I was so pleased with the room! Spacious and located in the hype area where so many restaurants are! You have malls, and train station by the property! The best
Response from Property: Nida,Thank you for your fantastic review! We're so glad you enjoyed the spacious room and the vibrant area with plenty of dining and shopping options. Our convenient location is definitely one of our highlights. We look forward to welcoming you again soon!Anaël Residence Manager
Kwok Keung Alex
Studio
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 16, 2025
Hotel is very clean and comfortable. Staffs are professional and friendly. Excellent location. Most sightseeing places are within walking distance. Loads of good restaurants nearby.
Response from Property: Dear Kwok Keung,Thank you for sharing your feedback! We're thrilled to hear that you had a comfortable stay and enjoyed the professionalism of our staff. It's great to know you appreciated our location and the nearby restaurants and attractions. We look forward to welcoming you again on your next visit!Best regards,Ivan Martin / Assistant Front Desk Manager
Anonymous User
Studio
Stayed in Apr 2025
Couple
2 review
8.5/10
Very Good
Posted on May 12, 2025
Good location to visit sights and get to train stations for inter city travel
Response from Property: Dear Guest,We thank you for your feedback!We hope to welcome you back soon.Best regards,Ivan Martin / Assistant Front Desk Manager
Guest User
Deluxe Studio
Stayed in Feb 2025
Business traveler
1 review
9.0/10
Great
Posted on Mar 11, 2025
Room, breakfast, location excellent. Terrible coffee. Stupid policy of bringing your own coffee cup from your room to the lobby to get coffee. Being environmentally friendly is wonderful but if you want coffee to go there's no paper cups and they want you to bring a mug from your room, and wash it yourself. If you forget your mug the front desk people act like you are asking for a kidney and will reluctantly give you a paper cup. Shared courtyard of hotel is very noisy, until past midnight and all day, apparently from the Novotel hotel next door which they have no control over. Request outside room facing the street!
Response from Property: Dear Guest,Thank you for your feedback! We're delighted you enjoyed the room, breakfast, and location. We appreciate your thoughts on our eco-friendly coffee policy and understand it may not suit everyone's preference. Your comments will be shared with our team for review. We also regret any inconvenience caused by noise from the shared courtyard and recommend guests request a street-facing room for a quieter experience. We hope to welcome you back in the future!Best regards,Asiyat - Guest Relations Coordinator.
Guest User
Studio
Stayed in Jan 2025
Couple
1 review
9.0/10
Great
Posted on Mar 7, 2025
Excellent apartment hotel! Location is great, next to subway station, surrounded by a lot of shops, bars and restaurants and huge shopping mall Westfield. Walk distance to Pompidou center, Musee Louvre, Notre Dame, Musee Dorsay etc. Very convenient! Staff are nice, very helpful and importantly speak good English. We really like the place and will stay again when we return to Paris.
Response from Property: Dear Valued Guest,Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay and found our location convenient, with easy access to shops, restaurants, and major attractions like the Louvre, Notre Dame, and Musée d'Orsay.It’s also wonderful to know that our staff made a positive impression with their helpfulness and English proficiency. Your kind words mean a lot to us, and we truly appreciate your support.We would be delighted to welcome you back on your next trip to Paris!Best regards,Asiyat - Guest Relations Coordinator.
WuXie
Studio
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 24, 2025
Centrally located hotel with 38 mins train service direct to Airport or 50 mins to Outlets. Lots of food options downstairs and walkable to many museums in district 2. Will stay here again.
Response from Property: Dear WuXie,Thank you for your feedback!We're glad that you appreciate the location.We hope to welcome you as soonest possible.Best regards,Ivan Martin / Assistant front Desk Manager