Divisi Suites & Spa

Guests praised the spacious, elegant rooms and convenient location near the main station and attractions. They also enjoyed the varied, rich breakfast and appreciated the attentive, clean service provided by the staff.

Stay away! There is something very wrong with the other reviews of this b&b. The place is in a terrible area of Palermo. In attempting to drive there, we got into some seriously bad slums. I strongly recommend that you be careful about using the standard navigation apps, as in trying to send you on the (presumably) shortest routes, they will direct you into tiny streets in highly a questionable area - at least while routing you from the airport. I say this as a person who lived in very bad neighborhoods when I was younger, and who has traveled very extensively throughout Europe. Once we thought we had gotten close to the b&b, but were still unable to find it, we called the manager on duty (perhaps an owner?). On foot, she eventually managed to locate us. She was quite friendly and trying to be helpful, but was utterly frenzied and disorganized. She directed us to a place to park our car. This was a small lot or perhaps a mechanics garage parking area. It was run by a very angry man who did not even want to let us park there. Somehow the manager eventually convinced him to allow us to park there. However, we would need to leave the car keys with him. Given the unpleasant neighborhood, our substantial quantity of luggage that we would need to carry to the b&b (which we still had not seen), and the fact that we were not convinced we could even get the car back in order to go to dinner (if ever). We decided not to give our car keys to truly unpleasant and angry man. It was clear that there was nowhere nearby the b&b location to park, and that the manager had completely falsified the situation there. We told her that we would find somewhere else to stay, and asked her to please refund our one-night's deposit. Although she was nice enough at that time, she later refused to return our money. We cannot speak to the actual rooms, but everything else we had been told consisted of complete fabrications and/or exaggerations. I would take the other reviews with a large grain of salt.

Located in a rather unprepossessing street in the heart of historic centre, but within walking distance of all the main sights of Palermo and of the railway and bus stations. The hotel is part of a larger, mainly residential, building. It is accessed up a longish flight of steps (no lift). The reception is not usually manned, but the owner, Carlotta, kept in contact with us prior to our arrival and was there to check us in and to provide useful information on the area. Our spacious room was clean and well appointed (with the most effective air conditioning I have ever come across!). Breakfast is served from 8.00 until 10.00 each morning – an extensive cold buffet, the contents of which varied from day to day. Recommended.