Jl. Letkol Iskandar No.1, 15 Ilir, Kec. Ilir Tim. I, Palembang, South Sumatra, 30111, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
69 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(69)
Positive reviews(67)
Reviews with photos/video(24)
Awesome stay(14)
Clean and tidy(13)
Great service(10)
Great location(9)
Breakfast was average(6)
Negative reviews(2)
Lukas PS
Standard Room With Double Bed
Stayed in Mar 2025
Business traveler
140 review
10/10
Outstanding
Posted on Apr 22, 2025
Very nice hotel, with good location.
Right side this hotel we can find many restos, cafe, supermarket.
250m from hotel there is Bakmi Aloi.
Response from Property: Dear Lukas P.S.Thank you for the 5 stars and reviews you gave about your visit at ibis Palembang Sanggar. It's great for us to be able to receive positive feedback/feedback.And ibis Palembang Sanggar also has an environment located in the middle of the city, which is close to Iconic Tourist Attractions, Culinary and Shopping Centers so that it can facilitate access for all visitors with a strategic location to stay.Once again we thank you for sharing your experience, we hope you can visit again in the near future and we hope your next visit will be as satisfying as your previous visit.Sincerely Yours,Ulysses JeffreyGeneral Manager
Henry Theny
Standard Room, Larger Room Size With Balcony-2 Single Beds
Stayed in Oct 2024
Couple
10 review
9.0/10
Great
Posted on Nov 28, 2024
The hotel is new, friendly people and staff. Located in the city many eateries are reachable by taxi. A small restaurant is next door
Response from Property: Dear Henry ThenyWe would like to thank you for giving the best rating on ibis Palembang Sanggar.At ibis, we will always provide the best service to all visitors, especially to be hospitable to you and all visitors.Ibis Palembang Sanggar has an environment located in the middle of the city, which is close to Iconic Tourist Attractions, Culinary and Shopping Centers so that it can facilitate access for all visitors with a strategic location to stay.Once again we thank you for taking the time to share your experience, we look forward to welcoming you back on your next visit, and we hope your next visit will be just as satisfying as your previous one.Sincerely Yours,Ulysses JeffreyGeneral Manager
Goh Edy
Standard Room With Double Bed
Stayed in Jun 2025
Business traveler
13 review
9.5/10
Amazing
Posted on Jul 16, 2025
Good and new budget hotel. Hotel rooms is too small, but all is ok
Response from Property: Dear Goh Edy,We thank you for giving the best review of ibis Palembang Sanggar. It is a pleasure for us that you took the time to provide positive feedback.ibis Palembang Sanggar offers a variety of room types that you can tailor to your needs and those of your family, starting from the Standard Room to the Family Room ideal for families, with facilities like a kids' arena, gym, and an infinity pool with special sizes for children to adults on our 10th floor, which you can enjoy for FREE during your stay.Once again, we thank you for taking the time to share your experience, and we hope to welcome you back on your next visit, and we hope your next stay will be as satisfying as your previous one.Sincerely Yours,Devi Emerson AmbuiGeneral Manager
YudoGo
Standard Room With 2 Single Beds
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 15, 2024
Nice hotel and great stay at this hotel. So love this hotel very much
Response from Property: Dear YudoGoWe would like to thank you for giving the best rating on ibis Palembang Sanggar. It is great for us that you have been able to take the time to give a positive response.At ibis, we will always provide the best service to all visitors, especially to be hospitable to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better.Once again we thank you for taking the time to share your experience, we look forward to welcoming you back on your next visit, and we hope your next visit will be just as satisfying as your previous one.Sincerely Yours,Ulysses JeffreyGeneral Manager
EDDU MECCA
Standard Room, Larger Room Size-1 Double Bed
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on Jun 12, 2025
LOMAK NIAN MAKNYOSSS RASANYO PEMPEK MIE CELOR MAMMAMIA LEZATOSSSSS 😋
Response from Property: EDDU MECCA yang terhormat,Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif.Di Ibis, akan selalu memberikan menu makanan yang enak disiapkan oleh Chef terbaik kami di setiap harinya kepada anda dan semua pengunjung, kami berusaha untuk terus meningkatkan kualitas kami. Sangat menyenangkan bagi kami anda dapat merasakan cita rasa masakan kami.Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya.Sincerely Yours,Ulysses JeffreyGeneral Manager
Anonymous User
Standard Room With 2 Single Beds
Stayed in Mar 2024
Family
4 review
10/10
Outstanding
Posted on Apr 21, 2024
Best experience of staycation in palembang so far, the staffs, service and fast response to accomodate the needs of ours. Thanks for the unforgetable experience IBIS Palembang
Response from Property: 标准2张单人床房 yang terhormat,We would like to thank you for giving the best assessment of ibis Palembang Sanggar. It's great for us that you took the time to provide positive feedback.ibis Palembang Sanggar will always strive to provide the best service and ensure all guests have a pleasant stay. We are very happy to know that you can feel satisfied with our service. We will continue to strive to improve and optimize the quality of our services to be even better.Once again we thank you for taking the time to share your experience, we hope to welcome you again on your next visit, and we hope that your next visit will be as satisfying as your previous visit.Best regards,Ulysses JeffreyGeneral manager
Anonymous User
Standard Room With 2 Single Beds
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 21, 2024
Anak2 happy staycation di hotel Ibis 🫰
Response from Property: 标准2张单人床房 yang terhormat,Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif.Kami sangat senang mengetahui bahwa anda dapat merasa puas saat anda dan kelurga menginap di ibis Palembang Sanggarm, kami akan selalu berusaha untuk memberikan pelayanan yang terbaik supaya anda dapat merasa nyaman saat berkunjung di ibis.ibis Palembang Sanggar memiliki berbagai tipe kamar yang dapat anda sesuaikan dengan kebutuhan anda dan keluarga, dimulai dari Standart Room hingga Family Room ideal for family, dengan fasilitas kids arena, gym dan infinity pool yang memiliki ukuran khusus anak hingga dewasa dilantai 10 kami, yang dapat anda nikmati secara FREE selama anda menginap.Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya.Sincerely Yours,Ulysses JeffreyGeneral Manager
SoundWave100
Standard Room With Double Bed
Stayed in Dec 2023
Family
21 review
10/10
Outstanding
Posted on Jan 6, 2024
Over All Amazing
Response from Property: Dear SoundWave100,We very much appreciate your comments regarding your stay at the ibis Palembang Sanggar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely Yours,Ulysses JeffreyGeneral Manager
ThrzDJ
Standard Room With 2 Single Beds
Stayed in Jan 2024
Family
4 review
10/10
Outstanding
Posted on Apr 28, 2024
Location superb, close to main road, close to many malls and markets. Downside only room not really big compare to other hotels in palembang area. If you travel with kids can be quite hassle
Response from Property: Dear ThrzDJ,We would like to thank you for giving the best assessment of ibis Palembang Sanggar. It's great for us that you took the time to provide positive feedback.Ibis Palembang Sanggar has an environment that is located in the middle of the city, which is close to iconic tourist attractions, culinary and shopping centers so that it can facilitate access for all visitors with a strategic location to stay.We have various types of rooms that you can choose according to the needs of you and your family, from standard roms to premium rooms.ibis Palembang Sanggar will always strive to provide the best service and ensure all guests have a pleasant stay. We will continue to strive to improve and optimize the quality of our services to be even better.Once again we thank you for taking the time to share your experience, we hope to welcome you again on your next visit, and we hope that your next visit will be as satisfying as your previous visit.Best regards,Ulysses JeffreyGeneral manager
Jantri
Standard Room With 2 Single Beds
Stayed in Jun 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 27, 2024
Nyaman polll
Response from Property: Jantri yang terhormat,Kami ucapkan terimakasih karena anda telah memberikan penilaian yang terbaik terhadap ibis Palembang Sanggar. Sangat menyenangkan bagi kami anda telah dapat meluangkan waktu untuk memberikan tanggapan positif.Kami sangat senang mengetahui bahwa anda dapat merasa puas atas kebersihan di hotel kami, karena semua tim yang kami miliki akan selalu menjaga kebersihan dan memberikan yang terbaik semua area di hotel kami.Sekali lagi kami ucapkan terimakasih karena anda telah dapat meluangkan waktu anda untuk memberitahu pengalaman anda, kami harap dapat kembali menyambut anda pada kunjungan berikutnya, dan kami harap kunjungan anda berikutnya akan sama memuaskan dengan kunjungan anda sebelumnya.Sincerely Yours,Ulysses JeffreyGeneral Manager
Fenlibenpaodedae
Standard Room With Double Bed
Stayed in Jun 2025
Business traveler
83 review
9.5/10
Amazing
Posted on Jul 23, 2025
Facilities: Relatively new, well-equipped, slightly smaller rooms.
Cleanliness: Excellent, clean and tidy.
Service: Average breakfast, relatively small.
Service: Friendly, warm, and decent.
Overall: Highly recommended, excellent value for money.
Original TextTranslated by Google
Response from Property: Dear Fenlibenpaodedae, thank you for your 5-star review and feedback regarding your visit to ibis Palembang Sanggar. We are very happy to receive such positive feedback. At IBIS, we always strive to provide the best service possible to ensure that all our guests have a pleasant stay. We are delighted to learn that you enjoyed your stay at IBIS Palembang Sanggar. Our housekeeping team will happily prepare a clean and comfortable room for you, and we provide smooth Wi-Fi access in all areas of Ibis Palembang Sanggar to enhance your comfort. Thank you again for sharing your experience, and we hope to have you visit us again in the near future. We look forward to making your next visit as satisfying as your previous one. Sincerely, Devi Emerson Ambui, General Manager
Anonymous User
Standard Room With Double Bed
Stayed in Jan 2025
Solo traveler
66 review
6.0/10
Posted on Feb 18, 2025
The hotel is in a good location, with a big supermarket and Starbucks next door. It is not far from the airport, just 30-40 minutes by car. The room hygiene is quite worrying, with nameless black debris and women's hair on the quilt (Figure 4), and the room is also very small. The first impression of the front desk environment and restaurant environment is good, but the front desk clerk can't speak English, not at all. A little girl in the restaurant speaks very good English. There is nothing to eat for breakfast, and many things are incomprehensible. The breakfast products are only in Indonesian. Although it is a brand under Accor, it feels that the owner is more focused on doing business in his own country. Be careful!
Original TextTranslated by Google
Response from Property: Dear Zhonghuaquan,Thank you for taking your time to tell us about your experience at ibis Palembang Sanggar. We are sorry that you did not meet your expectations, please let us express our sincere apologies.We have a variety of room types that you can choose according to your and your family's needs, ranging from standard rooms to premium roomsTherefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future recurrence of the problem.We appreciate your willingness to share your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Sincerely,Ulysses JeffreyGeneral Manager
Dandi
Standard Room With 2 Single Beds
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Feb 4, 2025
The hotel is new, the service is very friendly, the facilities are good, it's really the best 👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear Dandi,We would like to thank you for giving the best rating on ibis Palembang Sanggar. It is great for us that you have been able to take the time to give a positive response.At ibis, we will always provide the best service to all visitors, especially to be hospitable to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better.One of the best facilities that you can enjoy is our infinity pool which is on the 10th floor, with a direct view to the middle of the city, besides that we also have Gym and Kids Arena facilities which are also on the 10th floor, you can enjoy it for FREE during your stay.Once again we thank you for taking the time to share your experience, we hope to welcome you again on your next visit, and we hope you visit
xxfjut
Standard Room, Larger Room Size-1 Double Bed
Stayed in May 2025
Business traveler
57 review
7.7/10
Good
Posted on Jun 17, 2025
Hygiene: It may be related to the water quality. The towels are a little gray, but not dirty.
The breakfast is local and the variety is OK.
It’s just that you can’t pay on Ctrip, which is a bit troublesome. Other things are OK.
Original TextTranslated by Google
Response from Property: Dear xxfjut.: Thank you very much for taking the time to share your experience at ibis Palembang Sanggar. I regret that you did not meet my expectations; please be sincere. This matter concerns the comfort of our company and our guests. At Ibis, we are willing to provide services for our guests, so your feedback is important to me. I will protect it for you, and I have prepared for it to happen again. Thank you again for your time and I hope you will come back again. Sincerely, Ulysses Jeffrey General Manager
^_^Luo XS ^_^
Standard Room, Larger Room Size-1 Double Bed
Stayed in Nov 2024
Business traveler
5 review
9.5/10
Amazing
Posted on Dec 31, 2024
Facilities: basically complete
Sanitation: clean and tidy
Service: a little bit
Original TextTranslated by Google
Response from Property: Dear Langjitianya-danqiuyibai, Thank you very much for giving the highest rating to ibis Palembang Sangar. It's really great for us that you took the time to respond positively. We are very happy to know that you are satisfied with the comfort and cleanliness of our hotel, as all the team we have will always take care of the comfort of our guests and provide the best service in all areas of our hotel. We thank you again for taking the time to share your experience, we look forward to welcoming you back again and hope that your next visit will be as satisfying as your last. Sincerely, Ulysses Jeffrey General Manager