"Hotel was very nice, perfect if want a quiet escape. Well maintained and cleaned. The real pro’s are the staff, every single person was a pleasure and could not do enough for you. The breakfast and dinner buffet was good standard. Little bit repetitive if staying for prolonged stay. The hotel is remote which was what I wanted, if looking for bars/cafes/shops you’ll need a car or to run/walk the 5/6k to Costa Calma. Lovely track over. Really close to nice beach, perfect for a sunset. Only negatives which could easily be improved are the breakfast doesn’t start till 8am which if you want to get out as I did you’ll miss it most mornings. Finished at 10am. And gym doesn’t open until 8am, again a little late if you want the pre-breakfast workout. But overall great stay, made by the people who work here."

"A beautiful complex with a heated pool. If you have trouble with steps, this isn't the place for you. Unfortunately, the parking lot is too small. Excellent breakfast, huge room with a sea view, unfortunately marred by a fence. Otherwise, it's quiet and pleasant! The beach is magnificent, just below the public building, but so large that there's no problem with space."

"The hotel was lovely. The grounds and the pool were fantastic. Plenty of sun beds and space. The pool bar was great. The rooms were clean and the three beds comfy. The bathroom needs updating and there was a very big step up and over into the bath/shower. Rooms were cleaned daily. Maids were hard working but very nosiey quite early in the morning. Food was nice but as it was all inclusive it was a bit repetitive and sometimes very cold when it should have been hot. The bars were great, and the entertainment at night was bad but funny. We went for a week of nitty having to move and that's exactly what we did."

"What a wonderful hotel, the ideal place to relax with a little bit of luxury. The rooms were well equipped, clean and very comfortable the added extras such as the coffee machine and beach bag are a lovely touch. The food here is excellent and as one of us is a vegetarian it was great to see such a wonderful selection. The staff at all times were helpful and attentive, we enjoyed chatting with Shirley. We hope we will be back soon."

"Excellent hotel, both the service and the attention. This is our second vacation at this hotel and everything has been excellent."

"I was very disappointed with my stay at this hotel. I chose it based on my previous positive experiences with Meliá hotels around the world—from Dubai to Zanzibar—but unfortunately, this location fell far below those standards. The only positives were the entrance and the Ginger Bar. Beyond that, the overall quality of the hotel was very poor. Many of the staff seemed disengaged and unwilling to help, which made the experience even more frustrating. The food was especially disappointing. I ordered a burger that arrived practically raw. When I sent it back, they returned the same half-eaten burger, simply reheated—not properly cooked. I also received the wrong side (sweet potato fries instead of regular fries), and within seconds of raising this, they brought back fries that were undercooked and cold. A hot dog I ordered was also of extremely low quality and served cold I ordered pint they delivered it and said unfortunately it’s glass so we can’t leave the pint with you will come back. When You Need more they never came back. I paid for a pint only got a cup. I stayed at the hotel to support my mother, who is injured and a blue badge holder. Despite booking a double room, I was asked to pay an additional £35 per night for food and £50 per night just to be a guest. While I understand policies, this felt unreasonable given the circumstances. Accessibility was another major issue. The lifts were not working, making it very difficult for my mother to move around, as she had to rely on the stairs. Additionally, there was constant noise from drilling in the mornings, which made it hard to rest. Communication was also challenging, as many staff members had limited English, making it difficult to raise concerns. While the manager did reach out to me at the end of my stay, it was too late, as I had already left. Although she provided her business card and suggested another Meliá property, my experience here has made me hesitant to trust the brand again. Overall, I would not recommend this hotel, especially considering the price. There are better and more affordable options nearby—I would personally choose H10 hotels instead, which offer better value and are closer to the beach."

"Very friendly staff help you with everything happy with the hotel Gabriel was a great help and did everything he could to make our holiday better a legend in my eyes"

"We have somehow become 70 year olds. We have been staying at this hotel quite regularly over the past 12 years or so. In that time it has stayed civilised, spotlessly clean and has superb food, with an epic breakfast and evening buffet. Since it was refurbished a few years ago it has become really top class. We particularly enjoy the pool area which is well designed with clever sunshades and tropical planting. The pool is saltwater (which improves my swimming!) at a temperature of 28deg, the same as the sea and a perfect temperature to just walk in and cool down. There are always sun beds available. There is stage entertainment every evening at least in the summer. We always pay for a sea view - the rooms and balcony feel like one is staying on a cruise ship. The bathrooms are well sized with very large shower enclosures. There are views of the beautiful beach which extends for miles. The town of Morro Jable is a 10 minute walk away along a traffic free promenade adjacent to the beach. "

"We both agree that this hotel has the most friendly staff encountered for a long time and it starts with a very warm welcome from the front desk and filters all the way down to the pool lifeguard. If you want a hustle and bustle disco type venue This is not the place for you. If you want a relaxing place near an amazing beach along with a pool and views most holiday makers dream about this is most definitely recommended by us. The hotel rooms are a great design with two doors so that you don’t get any corridor noise and with a large bedroom and furniture on the balcony make for an enjoyable stay. The breakfast buffet sitting out on the veranda ticked boxes for us the sun beds were very comfortable and available even over the Christmas period and folks don’t reserve them and not use them all day. Pool attendant great guy and interesting character to converse with and he wants you to enjoy your day poolside. The lady manager and lady assistant manager are very approachable and they are always smiling and willing to assist with any problems you may have and they have such an awesome set of staff behind them it’s a pleasure to see it all working so well. Special mentions Hassan and his colleagues in the bar area, all the house keeping staff are hard working and keep your room in tip top condition. Restaurant staff Sara and too many others to mention but always fantastic service and warm pleasant welcome morning or evening time. Suzanne the assistant manager what a fabulous hard working lady with always time to spare to talk and advise guests please keep up the team which we know will keep clients returning hope to see you all again one day ."