The Esplanade Hotel by Compass Hospitality

Adequate accommodation for a one night stop-over.

The food is excellent, however, the room was shabby and needs updating. All the staff were great. I would stay again.

easy to get to

Hotel was dirty outside with bird poo everywhere, dead plants with cigarette butts in the soil. Checking in was fine and efficient but the lift was tight and compact, walking to our room we noticed the floorboards squeaking a lot. Walking into our room we noticed the carpet was discoloured and had food bits on it, the leather seats were peeling, soap dispenser was hanging off the wall, tv was about 14 inches and aerial didn’t work for most of the stay, shower basin would fill up and empty very slowly, with every flush of the toilet it was like somebody was using a numatic drill it was that loud, mattress was bouncy and sloped on one side, curtains were dusty and window was full of seagull poo, on the rooftop outside our window there were wires and seagull poo galore plus wild plants growing. We had no housekeeping for the 5 nights we were at the hotel, no new bed sheets, no towels, no cleaning of the rooms and emptying of the bins whatsoever, room looked like it hadn’t been cleaned in years. Told manager about this and she said to email her about it and I did and have heard nothing in response yet. Do not stay here at this hotel, spend a bit extra and go to a small b&b as this hotel is too large to keep clean and tidy.

Perfect location right on the sea front near to all the shops etc. The room we had was unfortunately very dated in need of re-vamping and the corridor leading to it had a damp smell.The bed was comfortable and we had 2 windows which were great during the heatwave.We had tea and coffee naking facilities in the room but the tray was not replenished every day .Towels were provided and replaced daily which was nice.The shower was grim and not suitable should an elderly couple stay in this particular room due to the height of the base.I would stay here again as i know the hotel is in the process of upgrading the rooms and for us it was just a base at night due to being an active couple out all day.

Looked forward to this trip away just me and my mrs, night away without our child. We checked in to get given the keys , we opened the door to our room and it looked like a prison cell , small bed old carpets and bathroom looked like it’s from the 1960s. I went down to complain about it and they gave us another room which was meant to be an “upgraded” room , we opened the door and it was a little better , beds uncomfortable hardly slept all night. Didn’t use the shower in the morning as it looked vile. Breakfast in the morning is £10 and I wouldn’t bother , had 3 pain au chocolate out and they was rock hard. Your better off going to premier inn for the same price as it’s a lot better. The tables in the room you eat in are really close together and feels like your in an old peoples home. They haven’t even got the Decency to give you proper sauces , it was the cheap stuff in packets. Overall I am very disappointed in the stay we had. The tv had no signal , also not the hotels fault but very loud people shouted through the hall way and banging doors all night. All in all I will not be staying here again considering a premier inn is the same price well it was on the day , rooms look nothing like the photos online.