2 Chome-7-11 Momodani, Ikuno Ward, Osaka City, Osaka Prefecture, 544-0034, JapanView Hotel Details
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Five Hotel Osaka Guest Reviews
8.7/10
Very Good
131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.7
Service8.7
Cleanliness9.2
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All reviews(131)
Positive reviews(125)
Reviews with photos/video(25)
Clean and tidy(34)
Awesome stay(23)
Awesome rooms(23)
Great location(21)
Friendly staff(19)
Convenient location(18)
Awesome amenities(8)
Great value for money(8)
Negative reviews(6)
Guest User
Twin Room
Stayed in Feb 2025
Solo travelers
4 review
9.0/10
Great
Posted on Apr 1, 2025
I enjoyed the stay here, as there was a metro station not that far away and Lawson across the road. The bathroom including the bath tub were clean and they even had an access to the terrace. Unfortunately, the location was not the best for me, but it was ok since metro station was not far away.
Response from Property: Thank you for your stay and for sharing your feedback! We're glad to hear that you enjoyed the convenience of the nearby metro station and the Lawson across the road. It's also great to know that you found the bathroom clean and appreciated the access to the terrace. We understand that the location may not have been perfect for you, but we're happy that the metro made it more convenient. We truly appreciate your visit and hope to welcome you again in the future.
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
1 review
6.5/10
Posted on Apr 3, 2025
Location is good but always there’s a sound coming up at other room it’s bothering
Response from Property: Thank you very much for your stay and your review!We are sorry that you could not relax indoors.If the surroundings are noisy, please let the front desk know.We look forward to seeing you again.Front desk
Guest User
Twin Room
Stayed in Oct 2024
Solo travelers
1 review
9.5/10
Amazing
Posted on Dec 30, 2024
Staff helpful, nice location , clean rooms, good price, very happy with the choice to stay here.
Response from Property: Thank you for your positive feedback! We're thrilled to hear that you found our staff helpful, enjoyed the nice location, and appreciated the cleanliness of the rooms. It's great to know that you felt you received good value for your stay. We look forward to welcoming you back in the future!
BX123
Semi Hollywood Room
Stayed in May 2024
Family
22 review
10.0/10
Outstanding
Posted on Jul 4, 2024
Great hotel great view friendly staff nice breakfast highly recommend!
Response from Property: Thank you very much for staying at our hotel. All of our staff members are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. We look forward to seeing you again.
anushkarai
Twin Room
Stayed in May 2024
Couples
7 review
6.5/10
Posted on Jun 4, 2024
The hotel was walkable distance from the metro and the lobbies were clean however the rooms were quite small and dusty. Staff were friendly but some staff were a bit rude.
Response from Property: hank you very much for staying at our hotel. However, we are sorry that the room was not cleaned properly and that the front desk staff's service caused you inconvenience. We take your opinions seriously and aim to create a hotel that satisfies our customers. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Lsyap
Semi Hollywood Room
Stayed in Mar 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 29, 2024
Very convenient and help staff, everything over expectations, room size big enough, clean and staff very polite and helpful. Highly recommend.
Response from Property: Thank you for staying our hotel. We are very glad to hear that. We are looking forward to seeing you again. Thank you.
Fhoy
Economy Single Room-Non-Smoking
Stayed in May 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jun 9, 2024
Very good accommodation, great location and very nice room. I had a great stay!
Response from Property: Thank you very much for staying at our hotel.All of our staff are very happy to receive your compliments. We will continue to strive to create a hotel that satisfies our customers, encouraging them with their words of praise. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Guest User
Semi Hollywood Room
Stayed in Apr 2023
Other
1 review
8.0/10
Very Good
Posted on May 28, 2023
English speakers in front desk, professional and helpful! Sound proof and low noise in the nite, even facing the street. fun neighborhood of K-town with great street foods. The balcony can see the clouds outside, that’s healing~
Response from Property: Thank you for your comment. We will strive to improve our services. We hope to see you again soon. thank you. FIVE HOTEL OSAKA front reception.
Eurus_GoGoGo
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Sep 3, 2024
Really great experience!
Response from Property: Thank you for staying with us this time.We will continue to strive to make our customers happy.Thank you.
Guest User
Deluxe Double Room
Stayed in Jun 2023
Family
3 review
9.0/10
Great
Posted on Jul 19, 2023
The location is great for catching the train. The hotel is super close to some markets stalls (kinetsu line station) selling various food items and their fruits were cheap and good quality so I highly recommend you visit there.
The Korea Town is also a 5 minute straightforward walk from the hotel but I do find that the shops are usually shut early (like before 6pm).
At night, the area is super quiet and difficult to find places for dinner, at 8pm most restaurants are shut.
There’s a small shrine nearby and we were able to watch the local matsuri and enjoy the food and culture!
The front desk have many staffs that are fluent in different languages! Mandarin, English, Korean, Japanese and more! The hotel also has a seating area outside if you like some fresh air! Hotel also has a scale for weighing your suitcases! You can deposit your valuables with the front desk and they store it in a safe!
Two of us had booked in and we did receive two rooms cards which is handy.
The rooms are average size; you are able to open two large-size suitcases fully and can walk around them. There’s not much table area to put your stuff on top but not a big deal for us.
Rooms are cleaned daily and bins are taking out etc.
Response from Property: Thank you very much for staying at our FIVE HOTEL OSAKA. Also, thank you for posting your review. We are very happy to receive your evaluation. We will continue to devote ourselves to responding to the trust of our customers.We would appreciate it if you could nominate our hotel next time. Thank you very much. FIVE HOTEL OSAKA FRONT
Farkhan
Semi Hollywood Room
Stayed in Feb 2023
Travel with friends
2 review
5.0/10
Posted on Mar 18, 2023
It is far from the station and also the breakfast was just not so wonderful. But, the staff is very nice and they can speak english.
Response from Property: Dear sir or madam Farkhan.Thank you for staying at FIVE HOTEL OSAKA. We are terribly sorry for inconvenience. We will try our best to improve our service.We hope you visit us again soon. Thank you.FIVE HOTEL OSALA Front Reception.
Guest User
Semi Hollywood Room
Stayed in Aug 2023
Family
1 review
8.5/10
Very Good
Posted on Nov 2, 2023
Good value for money. Kind reception.
Response from Property: Thank you very much for staying at our hotel. All of our staff are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. Thank you for taking the time to write a review despite your busy schedule. We look forward to seeing you again.front
opinion leader
Semi Hollywood Room
Stayed in Sep 2024
Business travelers
10 review
10.0/10
Outstanding
Posted on Dec 22, 2024
Good 👍
Response from Property: この度はFIVE HOTEL OSAKAにご宿泊頂き、誠にありがとうございます。また高い評価を賜りましたこと、重ねてお礼申し上げます。これからも評価にたがわぬサービスをご提供できるよう努めて参ります。またのご利用をお待ちしております。フロント
Insable
Twin Room
Stayed in Mar 2025
Business travelers
31 review
8.0/10
Very Good
Posted on Apr 20, 2025
The room is nice, the service is good, and the facilities are relatively new. It is a bit far from the station (but it is within walking distance). There are many charging ports in the room, which is good.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review!
We are very happy if you have a comfortable stay at our hotel.
The hotel is a little far from the nearest Tsuruhashi Station, but it is easy to get there if you can get through the maze of shopping streets.
However, it may be troublesome if you get lost there.
If you have time, we strongly recommend that you explore the surroundings in advance.
We hope that you can stay at our hotel again one day.
Front Desk
Guest User
Economy Single Room-Non-Smoking
Stayed in Mar 2025
Travel with friends
1 review
9.7/10
Amazing
Posted on Apr 6, 2025
The room is a little small, but it has everything. It has everything, and the quality is pretty good. It's just a little far from the subway station...
Original TextTranslated by Google
Response from Property: Thank you for staying with us.
We cannot change the size of the room, but we will try to earn a high rating in other areas.
Thank you.