2 Chome-7-11 Momodani, Ikuno Ward, Osaka City, Osaka Prefecture, 544-0034, JapanView Hotel Details
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Five Hotel Osaka Guest Reviews
4.3/5
Very Good
119 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.3
Service4.2
Cleanliness4.6
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All reviews(119)
Positive reviews(113)
Reviews with photos/video(21)
Clean and tidy(31)
Awesome rooms(23)
Awesome stay(20)
Friendly staff(18)
Great location(18)
Convenient location(16)
Great value for money(8)
Large rooms(7)
Negative reviews(6)
Guest User
Twin Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 30, 2024
Staff helpful, nice location , clean rooms, good price, very happy with the choice to stay here.
Response from Property: Thank you for your positive feedback! We're thrilled to hear that you found our staff helpful, enjoyed the nice location, and appreciated the cleanliness of the rooms. It's great to know that you felt you received good value for your stay. We look forward to welcoming you back in the future!
BX123
Semi Hollywood Room
Stayed in May 2024
Family
22 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Great hotel great view friendly staff nice breakfast highly recommend!
Response from Property: Thank you very much for staying at our hotel. All of our staff members are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. We look forward to seeing you again.
anushkarai
Twin Room
Stayed in May 2024
Couples
7 review
3.2/5
Posted on Jun 4, 2024
The hotel was walkable distance from the metro and the lobbies were clean however the rooms were quite small and dusty. Staff were friendly but some staff were a bit rude.
Response from Property: hank you very much for staying at our hotel. However, we are sorry that the room was not cleaned properly and that the front desk staff's service caused you inconvenience. We take your opinions seriously and aim to create a hotel that satisfies our customers. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Lsyap
Semi Hollywood Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very convenient and help staff, everything over expectations, room size big enough, clean and staff very polite and helpful. Highly recommend.
Response from Property: Thank you for staying our hotel. We are very glad to hear that. We are looking forward to seeing you again. Thank you.
Fhoy
Economy Single Room-Non-Smoking
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very good accommodation, great location and very nice room. I had a great stay!
Response from Property: Thank you very much for staying at our hotel.All of our staff are very happy to receive your compliments. We will continue to strive to create a hotel that satisfies our customers, encouraging them with their words of praise. Thank you for taking the time to post a review despite your busy schedule. We look forward to seeing you again.
Guest User
Semi Hollywood Room
Stayed in Apr 2023
Other
1 review
4.0/5
Very Good
Posted on May 28, 2023
English speakers in front desk, professional and helpful! Sound proof and low noise in the nite, even facing the street. fun neighborhood of K-town with great street foods. The balcony can see the clouds outside, that’s healing~
Response from Property: Thank you for your comment. We will strive to improve our services. We hope to see you again soon. thank you. FIVE HOTEL OSAKA front reception.
Eurus_GoGoGo
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Really great experience!
Response from Property: Thank you for staying with us this time.We will continue to strive to make our customers happy.Thank you.
Guest User
Deluxe Double Room
Stayed in Jun 2023
Family
3 review
4.5/5
Great
Posted on Jul 19, 2023
The location is great for catching the train. The hotel is super close to some markets stalls (kinetsu line station) selling various food items and their fruits were cheap and good quality so I highly recommend you visit there.
The Korea Town is also a 5 minute straightforward walk from the hotel but I do find that the shops are usually shut early (like before 6pm).
At night, the area is super quiet and difficult to find places for dinner, at 8pm most restaurants are shut.
There’s a small shrine nearby and we were able to watch the local matsuri and enjoy the food and culture!
The front desk have many staffs that are fluent in different languages! Mandarin, English, Korean, Japanese and more! The hotel also has a seating area outside if you like some fresh air! Hotel also has a scale for weighing your suitcases! You can deposit your valuables with the front desk and they store it in a safe!
Two of us had booked in and we did receive two rooms cards which is handy.
The rooms are average size; you are able to open two large-size suitcases fully and can walk around them. There’s not much table area to put your stuff on top but not a big deal for us.
Rooms are cleaned daily and bins are taking out etc.
Response from Property: Thank you very much for staying at our FIVE HOTEL OSAKA. Also, thank you for posting your review. We are very happy to receive your evaluation. We will continue to devote ourselves to responding to the trust of our customers.We would appreciate it if you could nominate our hotel next time. Thank you very much. FIVE HOTEL OSAKA FRONT
Farkhan
Semi Hollywood Room
Stayed in Feb 2023
Travel with friends
2 review
2.5/5
Posted on Mar 18, 2023
It is far from the station and also the breakfast was just not so wonderful. But, the staff is very nice and they can speak english.
Response from Property: Dear sir or madam Farkhan.Thank you for staying at FIVE HOTEL OSAKA. We are terribly sorry for inconvenience. We will try our best to improve our service.We hope you visit us again soon. Thank you.FIVE HOTEL OSALA Front Reception.
Guest User
Semi Hollywood Room
Stayed in Aug 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 2, 2023
Good value for money. Kind reception.
Response from Property: Thank you very much for staying at our hotel. All of our staff are very happy to receive your compliments. We will continue to strive to create hotels that satisfy our customers. Thank you for taking the time to write a review despite your busy schedule. We look forward to seeing you again.front
opinion leader
Semi Hollywood Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Good 👍
Response from Property: この度はFIVE HOTEL OSAKAにご宿泊頂き、誠にありがとうございます。また高い評価を賜りましたこと、重ねてお礼申し上げます。これからも評価にたがわぬサービスをご提供できるよう努めて参ります。またのご利用をお待ちしております。フロント
Anonymous User
Deluxe Twin Room
Stayed in Oct 2024
Family
10 review
4.0/5
Very Good
Posted on Nov 11, 2024
There are basically Korean restaurants nearby, lots of Korean food, this experience is quite special
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback. I am glad that you had a great experience in an area rich in Korean cuisine. The unique flavors and ingredients of Korean cuisine are really attractive. I hope you can enjoy more wonderful eating experiences in the future.
Lingkongdaogou
Twin Room
Stayed in Jan 2025
Other
6 review
2.7/5
Posted on Feb 2, 2025
Service is not in place: I checked in at 5pm, but I could only check in at 7pm, so I took the room card to open the door at about 9am after dinner, but the door was too big to open, so I went to the front desk again; I paid the difference for two people when I checked in, but the room was only equipped with slippers, bath towels, bathrobes, etc. for one person, so I went to the front desk again, and they were delivered, but there were no slippers, so I went to the front desk again. The air conditioner is wall-mounted and has ultrasound, so I can only sleep with the air conditioner turned off. The hygiene is OK, and the bed is OK.
Original TextTranslated by Google
Response from Property: 感謝您與我們在一起。抱歉沒開門。抱歉未能準備好便利設施。從現在起我會小心的。謝謝。
帥99
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 15, 2025
The service staff are very good 👍🏼 The hotel is clean and tidy. The rooms are spacious and comfortable.
It's a pity that the hotel is far away from the station. Others are very good👍🏼 Recommended
Original TextTranslated by Google
Response from Property: Hello dear guest,
Thank you for taking the time to leave such a positive review! We are very pleased to hear that you were satisfied with the performance of our service staff, the cleanliness of our hotel and the comfort of your room.
Regarding the issue you mentioned about the hotel being far away from the station, we will work hard to provide more transportation information or connection services in the future to improve your convenience.
Thank you very much for your recommendation and we look forward to serving you again in the near future! I wish you all the best! FRONT
Sammi
Deluxe Twin Room
Stayed in Nov 2024
Family
8 review
4.2/5
Very Good
Posted on Jan 2, 2025
There are many barbecue restaurants nearby, but the location is far from the station, so it is more convenient to take a train.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.
Our hotel is about a 10-minute walk from the nearest station, but we recommend that you come during the day and stroll along the shopping streets along the way.
Thank you for taking the time to write a review in your busy schedule.
We look forward to seeing you again.