RIHGA Royal Hotel Osaka, Vignette Collection

RIHGA Royal Hotel Osaka, Vignette Collection Reviews

RIHGA Royal Hotel Osaka, Vignette Collection

5 Chome-3-68 Nakanoshima, Kita Ward, Osaka City, Osaka Prefecture, 530-0005, JapanSee Hotel Details
RIHGA Royal Hotel Osaka, Vignette Collection
RIHGA Royal Hotel Osaka, Vignette CollectionRIHGA Royal Hotel Osaka, Vignette CollectionRIHGA Royal Hotel Osaka, Vignette Collection
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Guest Reviews

9.0/10
Great
1054 review
Verified reviews
Location8.9
Amenities8.8
Service8.9
Cleanliness9.2
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All reviews(1054)
Positive reviews(1010)
Reviews with photos/video(240)
Large rooms(70)
Delicious breakfast(69)
Well decorated(35)
Perfect for business trips(29)
Convenient for shopping(29)
Luxurious(24)
Tasty restaurant(18)
Delicious buffet(11)
Negative reviews(44)
Anonymous User
2 Single Cosy Non Smoking
Stayed in Apr 2025
Family
22 review
10/10
Outstanding
Posted on May 7, 2025
The hotel provided a free shuttle bus to and from Osaka JR station and this made my travel much easier. The hotel is up to a 5-star hotel standard and the breakfast is good.
Response from Property: Thank you for taking the time to leave us your valuable comments. We are very happy to hear that you enjoyed our shuttle bus service and you were satisfied with our breakfast. We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us. All of our staff hope that you would choose us again in the future. Sincerely, Customer Service Manager
Gutly
1 King Premium Separate Bath
Stayed in Mar 2025
Traveling with friends
4 review
8.0/10
Very Good
Posted on Apr 18, 2025
The hotel is clean, the staff is helpful.
Response from Property: Dear Gutly,Thank you for taking the time to leave us your valuable comments. We are very happy to hear that you enjoyed your stay with us. We will continue to strive to provide each of our guests with the most pleasant stay possible. We look forward to seeing you again someday.Sincerely,Customer Service Manager
Ting Kwan Christi
2 Single Cosy Non Smoking
Stayed in Apr 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jun 25, 2025
The room is spacious with nice services. The location may sound a bit far from Osaka station as you will need a 10-15 min ride from the JR, yet the hotel provided free shuttle so that's still very nice and recommended.
Response from Property: Dear Ting Kwan Christi,Thank you so much for your review of our hotel. We are delightful to hear you enjoyed your stay with us. We will continue to strive to provide each of our guests with the most pleasant stay possible. We hope you will visit us again. Sincerely,Customer Service Manager
King Yu
1 King Standard
Stayed in Jun 2025
Couple
9 review
9.0/10
Great
Posted on Jul 31, 2025
Located in less crowded area. The facility is a bit old but clean
Hui
2 Single Cosy Non Smoking
Stayed in Sep 2024
Family
6 review
10/10
Outstanding
Posted on Nov 14, 2024
Very tidy and clean, best service! There is 7-eleven at LG level open till 11pm which is very convenient.
Response from Property: Dear Hui,Thank you for taking the time to leave us your valuable comments. We are very happy to hear that you were satisfied with your stay. We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us. All of our staff hope that you would choose us again in the future. Sincerely, Customer Service Manager
MerveY
2 Double Standard
Stayed in Mar 2025
Family
8 review
7.0/10
Posted on Apr 14, 2025
It was a good hotel and clean but no any facilities if you want to use swimming pool bath like you have to pay a lot of money. I stayed this hotel cuz there is swimming pool for kids but we couldn’t use. We also stayed another hope it was really cheaper than here but we used Japan style bath spa without any charge so for this one i disappointed ☹️
Response from Property: Dear MerveY,First, we would like to thank you for taking the time to leave your valuable comments regarding the use of the pool. We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest. From all of our staff, we hope that you would choose our hotel again in the future. Sincerely, Customer Service Manager
Shou Chih
2 Single Cosy Non Smoking
Stayed in May 2025
Family
4 review
8.5/10
Very Good
Posted on Jul 6, 2025
Good ,but seems this hotel more suitable for business or seminars
Response from Property: Dear Shou Chih,Thank you so much for your review of our hotel. We are pleased to hear you were satisfied with your stay. We will continue to strive to provide each of our guests with the most pleasant stay possible. We hope you will visit us again.Sincerely,Customer Service Manager
Guest User
2 Single Cosy Non Smoking
Stayed in Mar 2025
Other
5 review
10/10
Outstanding
Posted on Apr 22, 2025
Excellent hotel, modern rooms , excellent breakfast ! The location is very good !
Response from Property: Thank you for choosing to stay with us. We are very happy to hear that you were satisfied with your stay. We will continue to strive to provide each of our guests with the most pleasant stay possible. We look forward to seeing you again someday. Sincerely, Customer Service Manager
Noon
1 King Standard
Stayed in Feb 2025
Family
11 review
10/10
Outstanding
Posted on Apr 29, 2025
Very convenient! Nice private vibe bar and japanese restaurant provided on the lower floor .
Response from Property: Dear Noon,Thank you so much for your review of our hotel. We are happy to hear you enjoyed your stay with us. We will continue to do all we can to ensure that all of our guests enjoy a comfortable stay with us. All of our staff hope that you would choose us again in the future. Sincerely, Customer Service Manager
Michael Joseph
2 Single Cosy Non Smoking
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 26, 2025
Very nice hotel with access to subway right in the building.
Response from Property: Dear Michael Joseph,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We will continue to strive to provide each of our guests with the most pleasant stay possible. We hope you will visit us again. Sincerely,Customer Service Manager
Tanke
2 Double Premium Separate Bath
Stayed in Jun 2025
Family
31 review
9.0/10
Great
Posted on Jul 26, 2025
We like the hotel for services, decoration style thx
Carlos
1 King Standard
Stayed in Dec 2024
Family
7 review
3.5/10
Posted on Jan 28, 2025
Bad service, lausy Attitude from staff at Front desk, only the person who has the Maps For customers Is friendly. Room was Not Clean in Out first night. They gave us a Shuttle to USJ. Never book again with Thema.
Response from Property: Dear Carlos,We are very sorry to hear that our hotel did not meet your expectations. We will take your comments to heart and do everything we can to ensure that all of our guests can experience a clean, comfortable, and convenient stay with us. From all of our staff, we hope that you would choose RIHGA Royal Hotel OSAKA again.Sincerely,Customer Service Manager
Guest User
Cosy Room
Stayed in Apr 2025
Business traveler
5 review
8.5/10
Very Good
Posted on May 20, 2025
cheerful staff and good facilities, close to the venues
Response from Property: Thank you for taking the time to leave us your valuable comments. We are grateful to hear that you were pleased with the staff service during your stay. To meet our guests' expectations, we will continue doing everything we can to provide the highest quality of service and hospitality. All of our staff hope to see you again soon.Customer Service Manager
Siarhei Moskin
2 Single Cosy Non Smoking
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Jul 11, 2025
Good value. Free shuttle to Osaka Station
Response from Property: Dear Siarhei Moskin,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We will continue to strive to provide each of our guests with the most pleasant stay possible. We hope you will visit us again.Sincerely,Customer Service Manager
Naf08
2 Double Premium Separate Baths
Stayed in Apr 2024
Family
23 review
10/10
Outstanding
Posted on May 30, 2024
Beautiful hotel close to everything metro station is inside the hotel and you have a lot of facilities
Response from Property: Dear Naf08 ,Thank you for choosing to stay with us.We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest.From all of us here at RIHGA Royal Hotel Osaka, we hope to see you again in the future.Sincerely,Customer Service Manager