Sotetsu Grand Fresa Osaka-Namba Reviews

Very recommended, perfect location , near to everything , will stay again next visit. Only the room were so tiny . Hotel have currency exchange, e-scooter for rent too.

Friendly staff, walking distance from Namba station, tourists attractions (Dontonburi, Shinsekai etc.) and several convenience stores.

Perfect location, fast and easy checking in & out. Recommend if anyone want to stay and explore Namba areas! 👍

Room was a bit small but manageable. Bed was comfy and hotel is in a good location. Plenty of food choices and security was rather good in the sense that 1am to 5am the door of hotel can only be access by guest who stayed there. 7-11 is nearby too.

spacious room with a huge doble bed, loads of freebies including bath salt, sunscreen, lotions available in lobby, only thing is late check in time at 3pm

The location is great, close to black market and dotonbori. Convenience stores are just less than 1 min walk. The room is abit small, after we open up 1 luggage and slightly difficult to walk over. But the stay is comfortable for our 2 nights.

The location of this hotel is so very good... A few minutes from the train station and a few minutes from Dontobury Street... The room was compact but very clean and staff were very courteous! Plenty of free amenities!

really nice hotel, best location ever. we can walk to kuromon market and dontonburi street easily. i will book again next time.

Good location with kuromon market nearby, easily walk to metro station 👍🏻

10/10 for location (Across Dotonbori; the metro train entry/exit was a few minutes walk to Shinsaibashi; and pick up location for bus or klook tours is a 2 to 3 minutes walk (usually across the hotel). 10/10 for the check in/check out machines which were convenient to use; but should a guest encounter difficulty using it, the staff are very attentive and quick to help. I did have hotel stuff we’re all super friendly and helpful, polite neatly dressed in professional looking. We had a last-minute request to extend our stay in the same room and we’re delighted when the staff politely did their best to accommodate our request. Thank you to the staff for making us feel valued. 10/10 for the supplies- these were strategically located, immediately visible to guests who can freely choose the supplies. The rooms we reserved made efficient use of space. It may seem cramped for other guests; thus, be sure to select the best room that the suits your need. We enjoyed the bedroom and bathroom with toilet ( loved the bathtub and warm toilet seats).   Buffet breakfast is available. There is also a restaurant just outside the hotel doors; while convenient stores are a few steps away. So that’s a Grand in Fresa was the best choice for us. Thank you to the hotel staff for making our stay so much pleasant and relaxing. I will definitely come back to this hotel. Thank you to Trip.com for providing a wide choice of hotels and rooms; enabling us to choose the accommodation best suited for my family. I will recommend Trip.com to my friends and colleagues at work.

Excellent stay in an awesome location, price is value for money and able to use promo code to offset the prices

Everything excellent. Kindest staff, everything clean and perfect location. Definetely would recomend.

Nice hotel. Central location. Good amenities. Get the bigger room 😅 the picture is the walk to the hotel.

1st time staying in this hotel and surprised that the no. Of room is a lot so the lobby is always full with travellers and toiletries always run out😅. But it was replenished time to time. We only took what we need but still need to wait. Breakfast is alright but it was the same for all 3 days of our stay, so started to get bored on the third day. 😂