Nishitetsu Resort Inn Naha

Nishitetsu Resort Inn Naha Reviews

Nishitetsu Resort Inn Naha

2 Chome-3-13 Kume, Naha City, Okinawa Prefecture, 900-0033, JapanView Hotel Details
Nishitetsu Resort Inn Naha
Nishitetsu Resort Inn NahaNishitetsu Resort Inn NahaNishitetsu Resort Inn Naha
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Nishitetsu Resort Inn Naha Guest Reviews

4.3/5
Very Good
132 review
Verified reviews
Location4.6
Amenities3.8
Service4.4
Cleanliness4.4
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All reviews(132)
Positive reviews(32)
Reviews with photos/video(4)
Awesome stay(11)
Great location(9)
Friendly owner(8)
Convenient location(7)
Kalam Hui
Standard Twin Room Non Smoking
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 31, 2025
The room is quite big compare to other rooms in the region of similar prices. Yet it’s not super clean as there is some stain on the sofa, but it’s still okay as the bed and toilet is clean. Service is good overall and super good location as it’s close ti the city centre and have many good restaurants. I will recommend for travellers who want to save budget and stay at a good location.
C_P
Double Room Non smoking
Stayed in Nov 2024
Couples
10 review
4.5/5
Great
Posted on Jan 22, 2025
This older business hotel in Naha is superbly well-kept and clean, offering a comfortable stay at a great value. We especially loved the dining area, which features huge windows and tables with plug sockets—perfect for those who need to get some work done while enjoying a meal or coffee. The location is ideal: not too far from the main street, yet quiet enough to avoid the hustle and bustle. Breakfast was adequate, providing a solid start to the day. Rooms are compact but not cramped, offering just the right amount of space for a short stay. What really stood out, however, was the superb staff, who were friendly and always willing to help, adding a personal touch to our experience. Overall, this hotel offers great value, an excellent location, and attentive service, making for a very enjoyable stay.
Anonymous User
Standard Twin Room Non Smoking
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 8, 2025
The hotel is very close to the train station and the airport, which just takes around 20 mins to the airport by the train. Also, there are two convenient stores under the hotel. Best experience in here
Response from Property: Thank you very much for choosing our hotel.Our hotel has easy access to the train station and airport. We also have two convenience stores nearby.We are very happy to hear that you had a pleasant stay with us.We hope you will have another opportunity to stay with us again.NISHITETSU RESORT INN NAHA　KOMORI
Guest User
Single Room Smoking
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 23, 2024
Everything went smoothly and was comfortable. If I have another chance to come to Okinawa, I plan to stay here again. Thank you 🍀
Original TextTranslated by Google
Response from Property: この度は当ホテルにご宿泊いただきまして、誠にありがとうございます。次回ご来館いただけた際には、更なるおもてなしをご提供できますよう精進して参ります。またお目にかかれます日を楽しみにしております。西鉄リゾートイン那覇　小森
Shanshan
Triple Room-Non-Smoking
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Sep 26, 2024
Check-in and check-out are all electronic. Commonly used languages ​​are available so you don’t have to worry about not being able to understand them. The service and geographical environment are also very good. It is very close to Kokusai Street. You can walk there in 5 minutes. But the room is a bit small. We have a room for 3 people. The bedside of the middle bed has a lamp which is very strange and cannot be leaned against.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Naha Nishitetsu Resort Hotel a few days ago. We would also like to thank you for posting your impressions. As mentioned in the customer post, our hotel has two automated check-in machines. There are Japanese, English, Chinese, and Korean versions, so you can use it even if you don't understand Japanese. Some rooms may feel a bit small, but if you let us know in advance our staff will be happy to accommodate you, so please feel free to contact us. We look forward to your next stay. Ni****etsu Resort Inn Naha Watanabe
travel forever
Double Room Non smoking
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Traveling with my family, I chose two different room types. The double bed room was well designed, with a double sofa, a small coffee table, and an open cloakroom that was very practical. The hotel staff was very friendly, and the check-in and check-out process was smooth.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.We are very pleased that you liked our hotel.We hope you will have the opportunity to stay with us again.NISHITETSU RESORT INN NAHA KOMORI
Guest User
Moderate, Twin With Bath
Stayed in Sep 2024
Couples
4 review
3.5/5
Posted on Oct 19, 2024
I booked a 25m smoking room, but when I arrived, I was told there was no one. I finally tried to arrange a 18m room, which was acceptable.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel.However, we are very sorry for any inconvenience caused upon your arrival.We hope you had a pleasant stay with us.We will continue to strive to provide better service.We look forward to welcoming you again.NISHITETSU RESORT INN NAHAFront clerk KOMORI
Guest User
Triple Room-Non-Smoking
Stayed in Aug 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Sep 17, 2024
The bed was very comfortable. It was easy to get to anywhere. I'd like to use it again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are very pleased to hear that you had a comfortable stay. All rooms in our hotel are equipped with Simmons beds, and we are confident that our guests staying here on vacation or business will be able to relax and unwind. We hope that you will use our hotel again the next time you visit Okinawa. We look forward to welcoming you. Nishitetsu Resort Inn Naha Komori
taengoo
Standard Twin Room Non Smoking
Stayed in Jan 2024
Family
18 review
3.2/5
Posted on Mar 2, 2024
On the day of check-in, I was told that the toilet could not be flushed from 10 pm to 4 am the next morning. There was no other solution or any compensation. I was really dumbfounded... There were few choices for breakfast and the restaurant was small and crowded. The only advantage was that it was in a good location and was within walking distance of Kokusai Street. There is a drug store but I won’t book this hotel again next time…
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Response from Property: Thank you very much for staying at our hotel the other day. Based on the feedback received this time, we will reform and continue working to improve our services. We would be happy if you use the hotel again.
YIRU
Double Room Non smoking
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Great hotel in a great location ~ within walking distance to Kokusai Street and the monorail
Original TextTranslated by Google
Response from Property: 非常感謝您前幾天入住那霸西鐵度假村飯店。我們也要感謝您發表您的印象。我們飯店較高樓層的部分房間可以看到沖繩的大海，位置如顧客描述的那樣，可以步行到車站和著名的旅遊景點國際通。如果您再次來到沖繩，為什麼不入住我們的飯店呢？Ni****etsu　Resort　Inn　Naha　Watanabe
Guest User
Single Room Non smoking
Stayed in Sep 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 13, 2025
The location is good. The building and facilities are a little old.
Original TextTranslated by Google
Response from Property: この度は西鉄リゾートイン那覇にご宿泊いただきまして、誠にありがとうございます。しかしながら、建物設備の件でご不便な思いをさせてしまい、申し訳ございませんでした。当ホテルは開業から14年が経っており、少し年季が入った箇所も見受けられますが、昨年11月より客室を中心とした館内のリフレッシュ工事に着手いたしております。また機会がありましたら、新たに生まれ変わった西鉄リゾートイン那覇をご検討していただけると幸いです。よろしくお願いいたします。西鉄リゾートイン那覇　小森
takumisoken
Double Room Non smoking
Stayed in Mar 2024
Couples
3 review
4.0/5
Very Good
Posted on May 1, 2024
The receptionist greeted me when I came back from outside, and the foreign staff were also very nice. I was worried about the gaze of the male staff at breakfast, and felt like I couldn't enjoy my meal (this is just my opinion, but the staff may not have thought the same).
Original TextTranslated by Google
Response from Property: Thank you for using Nishitetsu Resort Inn Naha. We are very happy to receive your compliments regarding the service of our front desk staff. We have many staff members from overseas, and they are not only fluent in conversation, but also serve our guests with a "spirit of hospitality". As part of this, we greet our guests and make every effort to make their stay at the hotel as pleasant as possible. However, we are very sorry to hear that you were not satisfied with the breakfast venue. We will share this information with the breakfast tenants and aim to create a space where you can enjoy your meal even more. We hope that you will consider our hotel again when you visit Naha. Finally, we thank you for taking the time to send us your feedback despite your busy schedule. We look forward to seeing you again. Nishitetsu Resort Inn Naha Koga
Guest User
Standard Twin Room Non Smoking
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is actually pretty good and quite new. The service staff are very nice and friendly. Disadvantage, they do not have Chinese service staff, The breakfast part is just so-so, I think it's a bit lacking. The location is pretty good! I will continue to consider it next time I have the opportunity. But I hope there can be Chinese service staff.
Original TextTranslated by Google
Response from Property: This time, thank you for your contribution to the review and thank you for your high rating. thank you very much. We appreciate your satisfaction and I am very pleased. I'm glad you like us. I'd be happy if you could use the hotel again. Ni****etsu Resort Inn Naha Koga
ニュースター
Single Room Non smoking
Stayed in Nov 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 11, 2024
It was a very convenient location
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. Our hotel is conveniently located within walking distance of the Monorail Prefectural Office Station and Kokusai Street. Therefore, we believe that you will be able to enjoy your stay without any inconvenience. We will continue to use your feedback as encouragement and strive to improve our services to ensure even greater satisfaction. We look forward to welcoming you again. Nishitetsu Resort Inn Naha Komori
Shier
Standard Twin Room Non Smoking
Stayed in Oct 2023
Family
1 review
3.5/5
Posted on Nov 9, 2023
The room is generally clean, the sheets are stained, the transportation convenience is average, the attitude of the lobby service staff is acceptable, and the check-in procedure is a bit chaotic
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Naha Nishitetsu Resort Hotel from many hotels. Although you are staying at our hotel, we apologize for any inconvenience caused to you regarding the cleanliness. I sincerely apologize from the bottom of my heart. We will take your opinions seriously and do our best to provide you with a satisfactory stay experience. We will continue to listen to our customers and work hard to make our hotel a better hotel, so please feel free to let us know if you have any comments, requests or concerns. Finally, please take care of yourself. The weather continues to be cold and it is easy to get sick. We look forward to your next visit. Thank you for taking time out of your busy schedule to post. Naha Inoue Nishitetsu Resort Hotel