Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)

Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn) Reviews

Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)

82 Xiangnan Business Street, Nanxin Road (Nanxin Lu), Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)
Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn)
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Rujia·neo(Shenzhen Qianhai Nanshan Subway Stationn) Guest Reviews

4.5/5
Good
608 review
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(608)
Positive reviews(581)
Reviews with photos/video(82)
Easy to get around(82)
Friendly front desk staff(78)
Convenient location(70)
Close to metro(58)
Delicious breakfast(46)
Small room size(21)
Excellent afternoon tea(12)
Would stay again(10)
Negative reviews(27)
十八子聖竉
Single Room
Stayed in Dec 2023
Solo travelers
35 review
3.7/5
Posted on Mar 10, 2024
Pretty run down. Friendly staff and good location saved the day.
Response from Property: 感謝您對小如的肯定、讚美和支持。您的五分好評就是我們的燃料,有了燃料就能飛的更遠,更高。小如會不斷努力,不斷完善,為奔波在路途中的人兒提供最温暖的“家”。
Edward Curtain
Double Room
Stayed in Nov 2022
Business travelers
74 review
3.0/5
Posted on Jan 3, 2023
Ok in most aspects. Convenient to subway station.
Response from Property: 尊敬的賓客,您好!非常感謝您的本次入住與好評,小如很榮幸能有您一路同行,賓客的滿意是我們永恆的追求,我們會加倍努力做的更好。小如期待您的再次光臨,祝您生活愉快!
caoshuaige
Double Room
Stayed in Jan 2025
Business travelers
4 review
1.5/5
Posted on Mar 4, 2025
The room was very small and damp, the window switch was broken, and the noise outside the window was seriously excessive. I didn't sleep well all night. It was the first time I saw earplugs provided for guests in the room. They wanted to sell such a noisy room to guests. They are crazy about making money! This is the first time I am dissatisfied with Home Inn!
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Response from Property: 尊敬的客人:您好!首先,我們對此次給您帶來的糟糕入住體驗致以最誠摯的歉意。您反饋的房間小、潮濕、窗户開關損壞以及噪音嚴重等問題,我們已經進行了詳細記錄,並立即展開全面的調整,針對噪音問題,我們會對增加隔音措施,如增加隔音條等,最大程度降低外界噪音對客人的影響 。另外,關於您提到房間備有耳塞一事,我們本意是為應對一些可能存在的小狀況,給客人提供多一份保障,但顯然此次未能達到您的期望,這是我們的失誤。我們深知住宿環境對於客人的重要性,您的不滿我們完全理解,這完全違背了我們希望為每一位客人提供舒適住宿體驗的初衷。我們非常重視您的反饋,這將成為我們提升服務質量和住宿條件的關鍵動力。希望您能給我們一個彌補的機會,再次入住體驗我們的改變。
Guest User
Double Room
Stayed in Jan 2025
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The room is very clean, all kinds of supplies are complete, and the service attitude is very good. The hotel is in a good location, next to the food court, you can eat delicious food every day, I will stay here again~
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Response from Property: 尊敬的客人:您好!非常感謝您選擇入住我們酒店並抽出寶貴的時間給予我們如此高的評價。您的滿意就是對我們最大的鼓勵,我們一直致力於為每一位客人提供優質的服務和舒適的住宿體驗,看到您對我們酒店的認可,全體員工都感到無比欣慰。期待您的下次光臨,我們將一如既往地為您提供最貼心的服務!
YYMary
DoubleRoom
Stayed in Jan 2025
Family
15 review
4.0/5
Very Good
Posted on Feb 9, 2025
The room is clean and comfortable, the service is friendly and thoughtful, the location is convenient, the facilities are complete, the price-performance ratio is high, the mattress is comfortable and I slept very well. It is a great place and recommended to all travelers.
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Response from Property: We are honored to see that you have given high praise to our rooms, services, location, facilities and value for money! Especially the mattress can make you sleep comfortably, which is exactly what we pursue. Thank you very much for your recommendation. We will continue to work hard to provide every traveler with a warm and comfortable accommodation experience. We look forward to seeing you again and wish you a pleasant journey!
Guest User
Double Room
Stayed in Dec 2024
Family
77 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Although small, it has everything. The bedding is very clean. It is not far from the subway station and you can walk there. There is Nanshan Market next to it where you can buy fruits. There is also a snack street under the residential building opposite, which is convenient for eating.
Original TextTranslated by Google
Response from Property: I am very happy to see your good comments! As long as you live comfortably, Xiaoru feels that any expense is worth it. It is Xiaoru's honor to meet you during the journey, and it is Xiaoru's greatest comfort to give you comfort and happiness in this short journey. Xiaoru believes that we have formed an indissoluble bond, and hopes that you can protect this hard-won fate together with Xiaoru. We look forward to serving you on your next trip to Shenzhen.
Guest User
Double Room A
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 27, 2025
Very good, very close to the subway station, Line 11 is very fast from the airport at night, good location, many restaurants around, good environment, worth recommending
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taviazzz
Double Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Home Inn Neo is very cost-effective and suitable for young people to travel and live. It is conveniently located near the subway station. There is water and tea in the lobby. The room is a little smaller than the average Home Inn, but the environment is very comfortable. The room is clean and dry, and there is no mold or anything. The air conditioner is also very new. The service is good. The front desk is very user-friendly. It is also easy to communicate because of the delay in checking out due to the tour. The self-service breakfast is very cost-effective and delicious
Original TextTranslated by Google
Response from Property: I am very happy to see your good comments! As long as you live comfortably, Xiaoru feels that any expense is worth it. It is Xiaoru's honor to meet you during the journey, and it is Xiaoru's greatest comfort to give you comfort and happiness in this short journey. Xiaoru believes that we have formed an indissoluble bond, and hopes that you can protect this hard-won fate together with Xiaoru. We look forward to serving you on your next trip to Shenzhen.
Guest User
Double Room A
Stayed in Oct 2024
Couples
15 review
3.8/5
Good
Posted on Feb 20, 2025
It's OK, not particularly satisfied, the service is OK, there are free pastries, coffee ice cubes, etc., but the room is too small, it feels difficult to turn around for two people
Original TextTranslated by Google
Response from Property: 您好!感謝您的入住並在百忙中對我們進行點評。很抱歉給您帶來了不好的入住體驗,很感謝您對我們酒店提出的寶貴意見,我們會針對您的意見進行檢查,如有問題我們會即刻進行整改。酒店全體員工期待您再次入住,祝您生活愉快
Anonymous User
Double Room
Stayed in Sep 2024
Couples
5 review
3.7/5
Posted on Oct 7, 2024
Convenient transportation, close to the subway, clean rooms, USB charging ports and tea in the lobby, free red bean sugar water was prepared in hot weather, which was very delicious and exceeded expectations
Original TextTranslated by Google
Response from Property: Dear, I'm sorry that I didn't get your 5-point praise. I'm very sorry to bring you an imperfect experience. When you walked into the lobby to drink tea, our Xiaoru checked you in easily and quickly, saving you the boring waiting. We will continue to improve our shortcomings and hope to bring you a better accommodation experience next time. Your satisfaction is the greatest motivation that Xiaoru has always pursued. Xiaoru will always maintain the best attitude to provide you with warm service. I look forward to your stay again.
Kairui
Double Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel facilities are relatively new, the front desk service attitude is very good, it is very close to Nanshan subway station, and there are many restaurants around, which is very convenient. There are also robots that can deliver meals upstairs.
Original TextTranslated by Google
Response from Property: 看到您的5分好評小如非常的開心呢,希望每一位客官到小如這就像回到家裡一樣温暖。看到您的好評,都感到非常榮幸,小如會不忘初心,為您提供更好的體驗,期待我們的再遇!
lidage1816
DoubleRoom
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The service attitude is very good, there is free afternoon tea, free laundry, and robot delivery
Original TextTranslated by Google
Response from Property: We are very pleased to provide you with quality services, including free afternoon tea, laundry service, robot delivery and other convenient facilities. Your satisfaction is our motivation. We look forward to seeing you again and we will continue to work hard to improve your stay experience.
Guest User
Double Room
Stayed in Feb 2025
Solo travelers
9 review
2.5/5
Posted on Mar 15, 2025
I have never seen such a small house, it is better than Hong Kong and France🇫🇷 I was shocked, the bottom hanging window can only be opened by two fingers, and the room is hot and stuffy. The waiter called to ask if I was satisfied☎️Has anyone really expressed satisfaction? The boss gave me a free room upgrade experience, but unfortunately the suitcase still cannot be laid flat. I don't want to stay for a second longer🥹
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!首先,非常感謝您選擇入住我們酒店並抽出寶貴的時間給予點評。對於您在房間體驗中遇到的問題,我們深感抱歉。關於房間小且窗户開啟空間有限導致悶熱的情況,我們已經記錄下來並會反饋給相關部門進行改進,我們會努力在後續為客人提供更舒適的居住空間。您提到服務員致電詢問滿意度的事情,我們一直致力於為客人提供優質的服務,員工緻電詢問是為了能及時解決客人在入住期間遇到的任何問題,當然我們也歡迎客人坦誠地表達自己的真實感受,您的反饋對我們非常重要。很遺憾免費升房後行李箱仍不能平放,這確實給您的出行帶來了不便。我們會再次檢查房間的佈局和設施配備情況,爭取儘快改善這一問題。我們真心希望您能給我們一個彌補的機會,如果您之後還有機會入住我們酒店,我們一定會為您提供更好的服務,讓您有一個滿意的入住體驗。再次感謝您的反饋,祝您生活愉快!
Guest User
Single Room
Stayed in Feb 2025
Travel with friends
20 review
4.5/5
Great
Posted on Mar 14, 2025
The room is clean and tidy, very comfortable, the hotel staff is warm and helpful, the restaurant has a wide variety of breakfasts, the taste is suitable, and it has certain characteristics. I am very satisfied with this stay!
Original TextTranslated by Google
Response from Property: Dear guest, we are so happy to see you give such a high rating of 4.5 points! It is really a great sense of accomplishment to make you feel that the room is clean, tidy and comfortable, the hotel staff is enthusiastic and attentive, and the restaurant breakfast is rich, delicious and unique! We have been striving for perfection, and this small 0.5 points is also a driving force for us to move forward. We will continue to work hard and strive to get you to give us a full score next time! Looking forward to seeing you again soon, I wish you a sweet life~
Anonymous User
Single Room
Stayed in Aug 2024
Solo travelers
4 review
3.5/5
Posted on Sep 9, 2024
The transportation is quite convenient, and there are many shops selling delicious food around.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable evaluation. We are very happy to provide you with convenient transportation and abundant dining options nearby. Your satisfaction is what we are constantly striving for. We look forward to seeing you again and enjoying more wonderful experiences.