Four Points Flex by Sheraton Osaka Umeda
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1 room, 2 adults, 0 children
All properties in Osaka
Four Points Flex by Sheraton Osaka Umeda
Renovated in 2024
1 Chome-10-3 Shibata, Kita Ward, Osaka City, Osaka Prefecture, 5300012, Japan
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Last booked 2 hrs ago






Highlights
Great views
Ideal location
Delicious breakfastAmenities
24-hour front desk
Luggage storageFree
Restaurant
Taxi booking service
Wi-Fi in public areasFree
Laundry room
English
Chinese (Mandarin)
All amenities
Property Description
Located in the center of the city, Four Points Flex by Sheraton Osaka Umeda offers excellent transport links. Both Metro and train services are less than a 5-minute walk and offer easy access to anywhere in Osaka including Universal Studios Japan and Osaka Castle. Our hotel is an ideal base for both business and leisure travelers and includes 220 modern hotel rooms with complimentary Wi-Fi. Choose from a range of double, twin, or single rooms offering both smoking and non-smoking accommodations in Osaka Umeda. Our hotel also features the conveniences of a coin-operated laundry, vending machine, ice dispenser, and water dispenser to make your stay with us as comfortable as possible. Discover the delights of our onsite Japanese "TEISHOKU" restaurant, YAYOI KEN, open from 7:00-10:00 for a breakfast, and you can enjoy a Japanese Teishoku style meal all day.
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8.7/10
Overall was good. Superb location, near to public transport and shopping area.
All 653 reviews
Surroundings
Metro: Nakatsu
(490m)
Metro: Higashi-Umeda
(870m)
Airport: Osaka International Airport
(14.0 km)
Airport: Kobe Airport
(37.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Double Room Non Smoking
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Accessible Single Smoking
1 Single bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
2
Accessible Twin Non-Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
3
Twin Room Smoking
2 Single bed
18m² | Floor: 3,5
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Twin Room Non Smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Single Room Non Smoking
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Double Room Smoking
1 Double bed
14m² | Floor: 3,5
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Accessible Single Non-Smoking
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
3
Single Room Smoking
1 Single bed
14m² | Floor: 3,5
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
653 reviews
- Cleanliness8.8
- Amenities8.4
- Location8.8
- Service8.6
Average for similar properties in Osaka

Review summary
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Location: Highly praised for proximity to Umeda Station, major shopping malls , and transportation hubs . Many noted it is within a 5–10 minute walk of key areas, including the Kansai Airport bus stop.(based on 306 reviews)
Chu CH
September 28, 2025
Good service and very fast check in procedure. It provided tasty breakfast so that I don't need to worry about it. The guest room is clean and tidy and some minor problem was fixed very quickly by the staff.
Meow sensai
July 27, 2025
Positive:
Excellent location! Loved the area with fantastic food options (Blue Bottle, ramen, Sambangai food court) and plenty to do. Fun this area.
Negative:
Housekeeping needs improvement. We requested cleaning via the door sign, but were woken by a 9:00 AM knock (after late arrival). No cleaning occurred later despite requesting it. When raised, reception cited eco-policy rudely, offering no solutions for smelly trash (like bags or disposal info) or towel replacement. Requesting service shouldn't mean inflexible timing or refusal to address basic needs.
Key Issues:
1. Inflexible cleaning timing after request.
2. No follow-up after missed cleaning.
3. Rude reception, no practical solutions offered.
4. Basic amenities (trash/towels) not addressed under "eco" policy.
Anonymous User
November 17, 2025
On our first day, the room was spotless, the receptionist was incredibly friendly, and the location was perfect for exploring the city. The hotel has a policy for long-term stays where rooms are cleaned every three days unless otherwise requested. My friend and I stayed for six nights, and the room was cleaned on the third day. Housekeeping made the beds and took out the trash, though some items we considered trash were left behind—so it seems we may need to specify what should be thrown away. The mug also wasn’t washed during the cleaning.
The hotel offers convenient amenities such as a coffee machine, microwave, coin laundry, and vending machine. Drip coffee and tea were only provided on the first day, likely because there’s a coffee machine available in the lobby. Pajamas and toiletries are also provided at the lobby so you can replace them whenever needed.
Overall, it was a comfortable stay with great amenities, though a bit more clarity around housekeeping would make the experience even better.
M245786****
May 2, 2025
房間整潔,晚上很安靜,酒店位置很近大板站,地鐵也很近,晚上附近很多美食
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Pi Can
October 15, 2025
Very convenient location, walking about 5 mins to the train station which can easily take you to Kyoto or other places in Osaka. A lot of eateries around the hotel, convibient store across the street and a few hair salons just at the opposite side of the same block.
Guest User
September 15, 2025
Comfortable bed with 2 pillow, excellent location with a lot of food and shopping shop, super near bus station to airport
Anonymous User
November 3, 2025
Overall was good. Superb location, near to public transport and shopping area.
Hilda Lee S
January 25, 2025
Checked in 19 and out 24 Jan.
It's a typical Japan hotel with small room size. Despite the size, and window with no view, it's well equipped.
Room is cleaned only after 3 days and not daily room cleaning service. I'm ok with this but I asked for changed towels from reception on 3rd day with no room service.
Location is convenient and walking distance to Yodoyobashi and the airport limousine bus station (very important); around 10 mins.
Yayoi, Japanese restaurant, provides breakfast set menu with limited items on buffet style. Not fantastic but simple break fast staple.
Family Mart is across the street. Water dispenser is outside the room. Drip coffee is provided and I enjoyed.
Reception personnel could speak English and easy communication.
Happy and will stay again!
Oh. This hotel has air conditioning, unlike some hotels where air conditioning was turned off winter season.
Services & Amenities
Most popular amenities
24-hour front desk
Luggage storage
Free
Restaurant
Taxi booking service
Wi-Fi in public areas
Free
Laundry room
Additional charge
Restaurant
Restaurant
やよい軒
Style: A la carte
Cuisine: Japanese
Open for: Breakfast
Ambience: Family-friendly, Modern
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Front desk services
24-hour front desk
Luggage storage
Free
Languages spoken
English
Chinese (Mandarin)
Japanese
Public areas
PA and sound system
Non-smoking floor
Elevator
Ventilation system
Vending machines
Cleaning services
Laundry room
Additional charge
Business services
Postal service
Safety & security
CCTV in public areas
First aid room
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance by phone
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Asian
StyleSet menu
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | JPY 1,223 (approx. BHD 2.930) per person |
Adult | Set menu:JPY 1,223 (approx. BHD 2.930) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2018
- Renovated: 2024
- Number of Rooms: 220
Phone:+81-6-62927686
Email:umeda@kphm.co.jp
Located in the center of the city, Four Points Flex by Sheraton Osaka Umeda offers excellent transport links. Both Metro and train services are less than a 5-minute walk and offer easy access to anywhere in Osaka including Universal Studios Japan and Osaka Castle. Our hotel is an ideal base for both business and leisure travelers and includes 220 modern hotel rooms with complimentary Wi-Fi. Choose from a range of double, twin, or single rooms offering both smoking and non-smoking accommodations in Osaka Umeda. Our hotel also features the conveniences of a coin-operated laundry, vending machine, ice dispenser, and water dispenser to make your stay with us as comfortable as possible. Discover the delights of our onsite Japanese "TEISHOKU" restaurant, YAYOI KEN, open from 7:00-10:00 for a breakfast, and you can enjoy a Japanese Teishoku style meal all day.
Frequently Asked Questions
What’s the cancellation policy at Four Points Flex by Sheraton Osaka Umeda?
The cancellation policy at Four Points Flex by Sheraton Osaka Umeda depends on your room type and booking terms.What’s the cancellation policy at Four Points Flex by Sheraton Osaka Umeda?
What are the check-in and check-out times at Four Points Flex by Sheraton Osaka Umeda?
Check-in at Four Points Flex by Sheraton Osaka Umeda starts from 15:00-24:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Four Points Flex by Sheraton Osaka Umeda?
Is breakfast available at Four Points Flex by Sheraton Osaka Umeda?
Yes, Four Points Flex by Sheraton Osaka Umeda provides breakfast. Options include American, Asian. Is breakfast available at Four Points Flex by Sheraton Osaka Umeda?
Are pets allowed at Four Points Flex by Sheraton Osaka Umeda?
No, pets are not allowed at Four Points Flex by Sheraton Osaka Umeda.Are pets allowed at Four Points Flex by Sheraton Osaka Umeda?
Does Four Points Flex by Sheraton Osaka Umeda have a restaurant on-site?
Yes, Four Points Flex by Sheraton Osaka Umeda features an on-site restaurant serving Japanese cuisine.Does Four Points Flex by Sheraton Osaka Umeda have a restaurant on-site?
How do I get to Four Points Flex by Sheraton Osaka Umeda from the nearest airport?
The nearest airport is Osaka International Airport, located about about 18 mins from hotel by car (14.0 km) away.How do I get to Four Points Flex by Sheraton Osaka Umeda from the nearest airport?
Does Four Points Flex by Sheraton Osaka Umeda offer airport transfer services?
No, Four Points Flex by Sheraton Osaka Umeda doesn’t offer airport shuttle or transfer options.Does Four Points Flex by Sheraton Osaka Umeda offer airport transfer services?
About This Property
| Nearest Airport | Itami Airport |
|---|---|
| Distance to Airport | 14KM |
| Nearest Train Station | Nakatsu Station |
| Distance to Train Station | 0.61KM |
| Nearest Subway Station | Nakatsu |
| Distance to Subway Station | 0.49KM |
| Average Price From | BHD42 |
| Hotel Star Rating | 3 |














