SpringHill Suites Orlando Convention Center/International Drive Area

This hotel was very good, service, food options, location, and everything was great. If I ever visit nearby, I would stay here again.

Okay really! Free parking and breakfast was fair. Little choice, but it’s free!

I selected this SpringHill Suites property while in Orlando for a basketball tournament at the Convention Center. We’ve been traveling all summer for AAU and consistently staying at SpringHill Suites, so we’re familiar with what to expect—simple, functional accommodations suitable for traveling teams. On our personal vacations, my family typically stays at JW Marriott-level properties, so we understand the range of Marriott offerings. That said, as a Marriott Platinum Elite member, I can confidently say this property falls far below acceptable standards. If this is a true Marriott property, it is in dire need of a full renovation—or honestly, a complete tear-down. If it’s operating under a franchise flag, Marriott should seriously reconsider allowing their name to remain associated with it. The only positive here is the location near the convention center. Beyond that, the rooms were dark, musty, and clearly outdated. I had to request a room change due to the strong odor. We had two rooms, and neither met even basic cleanliness or comfort expectations. My kids’ room was just worn and tired. My replacement room had stained linens—which, after a long day at the convention center, was unacceptable. I had to call for fresh sheets at 10 PM, and the staff’s attitude made it clear they weren’t pleased. Frankly, neither was I. I have no idea how this hotel maintains a 4.5-star rating. That level of rating is extremely misleading. This hotel simply does not represent the quality, service, or cleanliness expected from any Marriott-branded property