Home2 Suites by Hilton Omaha UN Medical Ctr Area

Rooms are spacious and clean. Breakfast was included and exceeded my expectations. Members of staff friendly and helpful.

The hotel is great and the people are friendly. But the road to the hotel, Saddle Creek, flooded and I could not return to the hotel in the middle of a storm. I eventually figured out how to come around on another street, but it was a scary experience.

one lamp the bulb was burnt out and also the light under the microwave was burnt out..we did not have a ice bucket and asked at the desk and one was brought to our room so that was nice....

The front desk staff went above & beyond to assist me when I needed information or to ship something out.

Very nice property! Would stay there again.

Having booked through a third party, confirming the reservation prior to arriving was near impossible Our front desk consierge Jeff was super helpful in resolving the issue of dual Res. #'s With that issue resolved, at check in I was bombarded with close to $200 additional fees I wasn't informed until that moment, and that was to to be returned, but am still waiting The only true complaints I can say I have with this location is that nearly zero housekeeping staff spoke English, claim they tend to rooms every four days or at check out, which was unacceptable to us When I asked that our bedding be changed the response was 'No' and due to linguistic barriers a staffer told me I 'can try to ask' but otherwise I should find a way to communicate what I would need But my deepest disappointment was that the (indoor) heated pool (pre checked) was in fact shut down for maintenance our entire stay Over All: 3*** Special Mentions to Yolanda and Jeff!