Ohope Beach Motel

This was a somewhat uncertain trip “am I going or am I not”, so did not make a booking. Being the school holidays, I was also uncertain to the reception I would receive but this was such a needless worry additionally I made a surprise visit to a friend who asked if she could stay, so we could “catch up & reminisce” Kelly unhesitatingly accommodated our request. So perfectly located to Whakatane, Ohope and other areas visited This accommodation had all the simple comforts I could want, clean, well maintained, comfortable with a number of exceptional extras for guests to use, such as the picnic area across the road. Best decision I made , so ideally situated to the beach, the quietness was the right form of relaxation I needed, early morning walk on the beach followed by further walks on the beach. I am only sorry my stay was so short, rated 3-star I left with a 5-star feeling and will be certain to return with family in tow for what I hope is a longer stay.

We have been here a few times over 20 years but only one night and were very happy. This time it was 2 nights when we arrived, we had to call for service and was told which unit was ours, no one came to see if we were settled in, just call if you need anything! This was supposed to be a deluxe studio but didn't feel like it - it was more a standard unit. Then end of our first day we returned and found no found no clean towels, bed made up etc. In the morning, we discovered no replenishing of hot choc, milk and sugar, also didn’t see the proprietor / receptionist at all.

Stayed one night in Unit 2, which I think may be the accessible unit. Could see straight across to the beach from the unit. Simply decorated and has basic kitchen facilities. Would be nice to have somewhere to hang clothes and a fan would be nice in summer as well as it did get a little hot overnight. However, with all the windows open the breeze from the sea was lovely.

We had stayed here a few times before over the last nine years. This trip we booked through wotif. We arrived and were taken down the back to what I can only discribe as a converted garage that looked out from the bedroom onto a bank. The woman told us it was the family suite but as there were only the two of us... She locked the extra room. I wasn't happy, it was not the queen studio we had had in the past, the same as the pictures we had seen on the site. She told us we got the grotty by comparison room because we booked through *******! She told my husband she could see I wasn't happy but we could have the room I believed I was booking if we paid MORE. I said forget it. We unloaded into the room, I was fuming, then she turned up & told us she had done some juggling and we could have the queen suite at no extra cost... Probably long enough to see my other reviews. She lied, she told us we were in the family suite & when I said I booked a queen suite she said it was a queen suite. She said they were fully booked but managed to juggle things so we could have the other room. Rubbish, the no vacancy sign never went on in all the time we were there & the grotty room wasn't used, there were other queen suites not used & yes we checked. We went out & our room was entered and a window that could be easily accessed from outside was opened risking our belongings, the only "servicing" that was done was the rubbish bag that had a couple of things in it was removed. The price has dam near doubled since our first stay but apart from converting a garage nothing has been done. The lounge chairs were dirty. Don't bother. It's 6km to Whakatane, stay there.

What an amazing location right on the water. The staff were very helpful and kind

Tidy, clean, stayed in the studio, beneath the owner's house at rear. Very handy to a lovely beach, excellent chairs and firepit on beachside for guests use. Adequate parking at rear of units for a car also. No direct view of the beach from the studio Proprietor friendly and helpful. Parking for units is directly outside the units, ideal if you have motorcycles Owner requests that all used dishes be washed and put away.