First Hotel Grand

First Hotel Grand Reviews

First Hotel Grand

Jernbanegade 18, Odense, Syddanmark, 5000, DenmarkSee Hotel Details
First Hotel Grand
First Hotel GrandFirst Hotel GrandFirst Hotel Grand
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1 night

Guest Reviews

8.6/10
Very Good
126 review
Verified reviews
Location8.9
Amenities8.2
Service8.6
Cleanliness8.8
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All reviews(126)
Positive reviews(24)
Reviews with photos/video(8)
Delicious breakfast(8)
Clean and tidy(5)
Negative reviews(2)
Manuhutu
Standard Double Room, 1 King Bed
Stayed in Feb 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Jun 26, 2025
No minibar or fridge in the room. The hotel is old style, not very convenient for business travel.
Response from Property: Dear Manuhutu,Thank you for your feedback. We appreciate your comments regarding the room amenities, please note that you find soft minibar included in our upgradede rooms.While we strive to offer a unique experience, we understand that some guests prefer modern conveniences for business travel.Kind regards,Grand Hotel, Odense
Guest User
Grand Wing Standard Twin
Stayed in Mar 2025
Business traveler
8 review
9.5/10
Amazing
Posted on May 23, 2025
A relatively historic hotel, very convenient to the main street in the city center. The front desk was quite friendly, but due to the building itself, it was difficult to find a room when I first checked in.
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Response from Property: Dear guest, thank you for your positive review of our hotel. We are glad to know that you enjoyed our convenient location and friendly front desk service. As for the difficulty in finding a room, we will continue to work hard to improve the guest's stay experience. Best wishes, Grand Hotel, Odense
ma
Standard Queen Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 23, 2025
It was nice, clean, and the breakfast was delicious.
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Response from Property: Thank you for your kind words regarding the charm, cleanliness, and delicious breakfast at our hotel. We are delighted to hear that you enjoyed your stay. Kind regardsGrand Hotel, Odense
Guest User
Standard Queen Room
Stayed in Jun 2025
Business traveler
5 review
4.5/10
Posted on Jul 2, 2025
The room has no air conditioning, it's like a loft, the TV is broken, and I didn't see an elevator. It's not suitable for staying with large luggage. I spent one night there. I won't go there again. I didn't take any photos. I just give you a reference. The only advantage is that it is close to the train station and you can walk there directly.
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Response from Property: Dear guest, thank you for sharing your feedback. We apologize that the fan in the room did not meet your needs. The hotel has two elevators, one in each existing wing. We regret that you did not contact the hotel staff so that they could better assist you during your stay. Sincerely, Grand Hotel, Odense
Tamufangla
Standard Queen Room
Stayed in Apr 2025
Business traveler
61 review
10/10
Outstanding
Posted on May 30, 2025
The building style is good, the room is clean and sanitary, not bad
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Sunrises
Executive Double Room
Stayed in Jul 2024
Business traveler
18 review
4.5/10
Posted on Aug 14, 2024
The house is in a good location. The bathroom equipment needs to be improved. Bathing is inconvenient. The room is very big.
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Response from Property: Dear Mr./Ms. Sunrises, thank you for your valuable comments. We will take note of the bathroom equipment issues you mentioned and work hard to improve them. Hope you have a better experience next time you stay. I wish you all the best. Looking forward to your visit again. Sincerely, First Hotel Grand Odense
mudder
Superior Double Room
Stayed in Jul 2024
Family
35 review
7.0/10
Posted on Aug 13, 2024
An old-school boutique hotel with facilities from the last century. The lighting is dim, and they are all powered by incandescent lamps that consume electricity! The track is not smooth, and the curtains are very difficult to pull up and shake around. Shower water volume is average. Not recommended!
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Response from Property: Dear Sir/Madam, thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with the style and standards of our hotel. We would like to remind you that almost all our lamps use energy-saving LED bulbs. Thanks again for your feedback. Wish you all the best! Sincerely, First Hotel Grand Odense
Guest User
Smart Double Room
Stayed in Jun 2024
Traveling with friends
22 review
9.0/10
Great
Posted on Aug 7, 2024
If you stay for one night, there will be no problem with room service. If you stay for more than two nights, you will find problems. There is no cleaning, and even the trash can in the bathroom is not cleaned. However, the hotel is in a good location and the room is relatively large.
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Response from Property: Dear guest, thank you for your valuable feedback. Please note that the hotel offers room cleaning if you are staying for more than one night - we simply ask you to book the night before and we will of course arrange this for you. We hope you'll give us the opportunity to demonstrate improvements. Looking forward to your next visit. All the best. Sincerely, First Hotel Grand Odense.
Guest User
Standard Single Room
Stayed in May 2024
Business traveler
9 review
8.0/10
Very Good
Posted on Jun 24, 2024
The room is not big, but it is enough for one person to travel on business. The washbasin is a bit small, and there is a shelf on it. It doesn't fit your toilet when you brush your teeth or wash your face, which is a bit anti-human.
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Response from Property: 尊敬的客人,感謝您的寶貴意見。我們將考慮您提到的洗臉盆問題,並努力改進以提供更好的入住體驗。期待您下次光臨。祝您一切順利!敬上,First Hotel Grand Odense
SteveChoi
Standard Twin Room
Stayed in Feb 2024
Business traveler
79 review
10/10
Outstanding
Posted on Mar 13, 2024
The old historical building is very romantic to live in, the breakfast is very rich, and it is surrounded by the Grand Theater, Andersen's former residence, pedestrian streets, and local restaurants!
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Guest User
Standard Queen Room
Stayed in Jul 2023
Family
42 review
10/10
Outstanding
Posted on Aug 4, 2023
酒店位置好 環境好 前台非常友好 早餐豐盛 入住體驗非常棒 Fantastic overall experience here, the building is historical with big windows, which also open completely 👍 Breakfast buffet was absolutely fantastic, lots of options, both sweet and savory, and they even have a make-your-own pancake bar! 😍 (I mean who doesn’t love great breakfast) Top location, almost everything in the city is reachable by foot (central station, museums, parks…) Can definitely recommend 👍
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Linqi
Standard Queen Room
Stayed in Aug 2023
Traveling with friends
109 review
10/10
Outstanding
Posted on Oct 1, 2023
Nordic style luxury
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Guest User
Superior Double Room
Stayed in Mar 2024
Family
4 review
10/10
Outstanding
Posted on Jun 16, 2024
Convenient location and rich breakfast
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Anonymous User
Standard Queen Room
Stayed in Dec 2022
Couple
14 review
8.5/10
Very Good
Posted on Feb 2, 2023
Compared with hotels in big cities, it will look rudimentary, without heating and air conditioning. But it should be considered a very good hotel in the local area. The breakfast is very good and has a lot of choices.
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Guest User
Standard Queen Room
Stayed in May 2023
Business traveler
30 review
9.0/10
Great
Posted on Jul 20, 2023
The service attitude is super good, the hotel is very clean, and the breakfast is rich. However, the hotel does not come with free purified water and a kettle. Remember to buy water and bring it to this hotel. The wireless network signal in the room I stayed in is very weak.
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