Premier Inn Oban

What started off as a nightmare experience was saved by staff when we were allocated the wrong room. I am disabled and requested an accessible room with a walk-in shower. On arrival we were given a standard room with a shower over a bath. We needed a twin with a double bed and a pull out bed, but there were none available so they couldn't swap us over. However the young man at reception, Lukas, worked hard to solve our issue and sourced a foldaway bed which he had placed into an adapted room and the situation was resolved, thanks to his dedication and quick thinking. The hotel itself is fairly new so still in pristine condition, spotlessly clean throughout and with very comfortable seats and beds. We didn't use the restaurant but it was always quite busy so seemed to be popular, and the food prices were very competitive for the area. Oban is an expensive town and this is reflected in the cost of everything, including the rate we paid for our stay at this hotel. We liked the hotel very much, and staff were all very friendly and helpful, but the total we paid for 5 nights was higher than anywhere else we travelled to during our break. The location of the hotel is good; just behind the train station, bus station and ferry port, with a step free route to get there (ideal for me in my wheelchair and using a mobility scooter). They have plenty of parking but we didn't use it so not sure if it is chargeable. I would definitely stay there again but maybe during off peak season where the rates are slightly more reasonable.

Had booked early check in but was told we hadn't booked it so had to produced confirmation email. Our room had a door joining the room nextdoor which made for noise from the room nextdoor. Food was ok but found that booking the meal deal meant extra charges for meals like mixed starter that actually because there was hardly anything there was totally overpriced. If booking Oban again I'd eat at Wetherpoons just around the corner.