Iberostar Selection Andalucia Playa

Iberostar Selection Andalucia Playa Reviews

Iberostar Selection Andalucia Playa

Calle Amílcar Barca, Urbanización Novo, Novo Sancti Petri, Andalusia, 11130, SpainSee Hotel Details
Iberostar Selection Andalucia Playa
Iberostar Selection Andalucia PlayaIberostar Selection Andalucia PlayaIberostar Selection Andalucia Playa
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1 night

Guest Reviews

9.5/10
Amazing
57 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(57)
Positive reviews(38)
Reviews with photos/video(8)
Negative reviews(2)
Guest User
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 28, 2025
This is our 5th stay at the hotel since we discovered this gem! Nothing is too much effort for Anastasia and the team. Food choices are outstanding in both quality and freshness. The rooms are spotless and spacious and the pool area is the perfect place to spend the day relaxing. The staff make the experience 10/10. Nothing is too much effort for them.
6/7
Response from Property: Dear Joanne, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to us. To receive such a positive review from our valued guests is extremely rewarding, and we are over the moon to learn that your experience was satisfactory. We would like to thank you for your compliments and for trusting us. We look forward to your next return to our establishment and we send you our warmest regards until then. Regards, Quality Manager Iberostar Selection Andalucia Playa
PHIL K
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 9, 2025
As usual, Iberostar was wonderful and this hotel goes above their normal service. The whole week was excellent .The food was top rate, the service you could not fault and the hotel ,spotless. What aa Wonderful week we had and the surroundings and weather was so delightful. You know that Iberostar will never disappoint and this was about the 10th Iberostar we have stayed at. We will be back to this one as there are many places in this area we have to visit. Many thanks to all the staff at this hotel ,you did a Super job .Phil.
Response from Property: Dear Phil, We sincerely appreciate you taking the time to share such a positive review of your stay with us. Your satisfaction is the ultimate reward for our team, and we are delighted that you had a memorable holiday. We hope to welcome you back soon. Best regards, Quality Manager Iberostar Selection Andalucia Playa
babyscampbear
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 7, 2025
The best service and food in Spain in a hotel. We come back 3 or 4 times a year . From checking in to checking out you feel special . The staff are genuine relaxed and you feel appreciated when you return. The food is six star fresh seafood and fish in abundance . The ice cream cheese and desserts all fine quality . Superclean rooms turn down surprises add to the feeling very loved guests. And to enjoy a walk on the fabulous beach after breakfast and collect shells us the best therapy in the world all included .
Response from Property: Dear guest, We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future, and until then we wish you all the best. Regards, Quality Manager Iberostar Selection Andalucía Playa
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 30, 2025
Great staff, excellent service. Evening buffet was one of the best I’ve been to. Gym and pools were all good. My wife is pregnant and went for a prenatal massage with Cynthia. All round an excellent stay.
Guest User
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 25, 2025
We stayed in a first floor room overlooking the pool and beach. I faced the setting sun and was bathed in sunshine every evening. It is a beautiful hotel in a fabulous location. Good food and friendly staff with a special mention to Ruben and Marcial from the Pool Bar. Anastasia from the management team when discussing options to return which we will be soon.
Guest User
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 19, 2025
The kind staff , very welcoming at the bar ! Service quick & helpful with drink choices ! Clean & tidy area . Entertainment relaxing ! Very attentive staff! As I write this , I wish I had one more night here ! I have a sea view room That I cannot fault ! I have the all inclusive package , so stocked up bar in room everyday ! Clean & comforts! Pillow choices in your room ! Aircon has lots of options! The food is great ! Again so many options!
BrianPri
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 3, 2025
We had a most enjoyable stay at this hotel. It is modern, well maintained and kept extremely clean. The staff are very friendly and very efficient. The bedroom is well designed with a balcony overlooking the large pool and the Atlantic. The meals are of a very high standard. My wife and I found it to be excellent in all departments and highly recommended it.
Response from Property: Dear Guest, It brings us great joy to learn that you had a positive experience during your stay at our hotel. Thank you for choosing to share your feedback with us, and we look forward to the pleasure of serving you again in the future. Best regards, Quality Manager Iberostar Selection Andalucia Playa
sinead123n
Stayed in May 2025
Traveling with friends
10/10
Outstanding
Posted on Jun 14, 2025
Beautiful hotel. Rooms are very nice. Great amenities. Amazing pool, The food is very good with great choices. All of the staff were fantastic and always so helpful. Beach on your doorstep which is stunning. Very relaxing break. Would definitely recommend.
Response from Property: Dear Sinead, We are grateful to hear that you had a pleasant stay with us. Your feedback is important to us and greatly appreciated. We are thrilled to know that you enjoyed your time here, and we would be delighted to have the opportunity to welcome you back in the future. Kind regards, Quality Manager Iberostar Selection Andalucia Playa
joshgantner
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 12, 2025
One of our first trips since receiving a diagnosis for celiacs disease and we had a great experience. The staff is well trained and very helpful. All meals on the buffet and menu are reliably labeled. You do need to ask for the gluten free options (e.g. pasta, bread), but they were very happy to go the extra mile and open a fresh box of gelato, cook gluten free stir fry in the kitchen, or melt some dark chocolate as an alternative to the chocolate sauce on the buffet.
Response from Property: Dear guest, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future. Regards, Quality Manager Iberostar Selection Andalucia Playa
Nicola M
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 8, 2025
Wonderful stay! Beautiful poolside room with own sunbeds, delicious food, fantastic staff and gorgeous beaches. Everyone was so helpful and pleasant and did their utmost for an enjoyable holiday . Would highly recommend and we hope to return next year!
Response from Property: Dear Nicola, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon. Kind regards, Quality Manager Iberostar Selection Andalucia Playa
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 8, 2025
A very good 5* Hotel . We chose the all inclusive package which was excellent . Quality fitments, superb , friendly staff, soo helpful . Food was delicious and , for us, a group of 8 golfers , having 2 superb golf course only 3 minutes away using the hotel shuttle , made our experience even better . The best all inclusive Hotel we have stayed at .
Guest User
Stayed in Apr 2025
Other
4.0/10
Posted on May 10, 2025
Pros - staff is very friendly, and we had a great room (beachfront suit) but dated. Cons - not family friendly, there is no kids club etc on side and although you can use the next door IBEROSTAR waves facilities, the families there have priority for places in the kids and baby club. Most of the guests are pensioners. Quality of food was poor, a lot of choice but poor quality and sometimes you would find rotten fruit amongst the fresh ones, eggs are not organic, seafood could be fresher and fresh fish was from aquaculture. Overall not a 5 star hotel, and food is poor
FFM9
Stayed in Oct 2024
Family
8.0/10
Very Good
Posted on Nov 2, 2024
To start with, thank you to Aleandro Torrens, the reception desk manager at our check out who was the rudest possible person we met during our 2 weeks stay in Spain. He was a highlight of rudeness impolite behaviour, arrogantand uselessness too, If this wasn't for him, marking with a despicable attitude our check out (he refused to store our suitcases in a secured manner and was as. Pleasant as a prison door, I had to call in the assistant GM) Otherwise we would have had a very good stay, but we saw a clear lower service level in this 5* Iberostar vs the 4* Iberostar Waves Málaga, here personnel was less attentive, much less reactive at the restaurant, table cleaning would not be prompt, they wouldnt tend tables to ask for wine order, we would need to ask for a 3rd plate to be set our a 4 people table, as well the lunch and pool restaurant would often run out of half what was on the menu, from Nachos to Gnocchi, to desserts, not a day without something not available, we would even ask before ordering, and they would come 5mns latter saying that "this as well as ran out". However, the rooms were quiet and comfy, ours had an espresso machine inside. A bath tub in the large bathroom, but soap and amenities weren't of a top brand as you would expect in a 5*. The food was in general superior in quality to any other Iberostar we stayed in, their all inclusive offer was worth it, from meats to fish the Selection and cooking were good to excellent, if it wasn't for the lunch options limited on some days. Wines were good and their main lobby bar doing good (and real) cocktails with time Alcools (Cardhu 12 years, Havana club 7 years,..) included in the offer, so was our room mini bar, which wasn't replenished daily, another service faux pas. They have a tiny indoor spa pool, a good fall back when weather is bad as it happened that week. The smallest out of the 2 main pools was heated, around 23 or 24c and was swimmable despite the air temperature on the lower 20s, the side pools are reserved for the rooms directly connected to it and are worth staying in only during high summer days, the main pool is gigantic and far enough. The beach is accessible from the hotel and definitely deserves a visit. Gorgeous! Parking wise, the streets around are free, but often full, the hotel is charging 15e a night in their underground parking, if you cant find a spot outside. Albeit this venue is listed as IHG member, there is no status recognition whatsoever, don't expect any upgrade, nor the said welcome points or welcome gifts stated on Iberostar website, while we booked here because it is part of the IHG agreement. All in all an excellent hotel but that deserves better staff, that like to work in an upscale venue. The one we saw during our week here were way under the competence of their Málaga waves colleagues, who didn't stop smiling a minute, here we seemed sometime to bother them just by our presence. Pity
Response from Property: Dear guest, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to Iberostar. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration as the satisfaction of our valued guests is our priority. We would like to thank you for your compliments and for trusting us. We look forward to your next return to our establishment and wish you all the best. Regards, Quality Manager Iberostar Selection Andalucía Playa
All M
Stayed in Apr 2025
Couple
8.0/10
Very Good
Posted on May 3, 2025
Great Hotel with good meals and clean rooms. Service is good and people are friendly but sometimes, communication is a bit difficult and we had to guess what the actual questions/answer was.gä Guests should bring some knowledge of Spanish with them, as otherwise communication is sometimes a little bumpy. One thing that bothered me a little more was the dress code required for men at dinner. Men are required to wear closed shoes, at least a T-shirt and preferably long pants and no headgear. Women can wear flip-flops and quite short dresses without any comments, but men shoumd dress conservatively, at least for dinner. Misbehavior will be pointed out in a friendly but firm manner. A little less conservatism would perhaps be a step in the right direction. Nevertheless, the staff were always friendly.
Response from Property: Dear guest, It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come back again soon so we can exceed all of your expectations. Best Regards, Quality Manager Iberostar Selection Andalucia Playa
Donna H
Stayed in Apr 2025
Family
8.0/10
Very Good
Posted on May 2, 2025
We had a wonderful stay at Iberostar Selection Andalucía Playa! The property is stunning, beautifully maintained, with elegant design touches and a layout that invites relaxation. The beach stretches endlessly in both directions; you can walk for hours with only the waves for company. The food was excellent, with plenty of gluten-free options clearly marked and thoughtfully prepared, a real highlight for anyone with dietary needs. Service was truly top-notch: any concerns we raised were addressed promptly and with care, and the staff always followed up to ensure we were happy. Check-in was the one slow spot; it took longer than expected, but once we were settled, everything ran smoothly. The pool area is lovely (though the water was a bit brisk for our taste), and the grounds are perfect for a quiet, sun-soaked afternoon. Evenings included live entertainment, which was decent, though we would have loved to see more interactive activities during the day. Earlier morning exercise classes would also have been a great addition to help kickstart the day. All in all, a beautiful property with exceptional service and thoughtful details, ideal for a peaceful getaway by the sea.
Response from Property: Dear Donna, We are grateful to hear that you had a pleasant stay with us. Your feedback is important to us and greatly appreciated. We are thrilled to know that you enjoyed your time here, and we would be delighted to have the opportunity to welcome you back in the future. Kind regards, Quality Manager Iberostar Selection Andalucia Playa