Xizi International Hotel

Xizi International Hotel Reviews

Xizi International Hotel

No. 8 Waihuan East Road, Ninghai, Zhejiang, ChinaSee Hotel Details
Xizi International Hotel
Xizi International HotelXizi International HotelXizi International Hotel
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Guest Reviews

9.5/10
Outstanding
1051 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1051)
Positive reviews(1032)
Reviews with photos/video(221)
Delicious breakfast(145)
Convenient for shopping(139)
Near shopping area(128)
Friendly front desk staff(90)
Perfect for business trips(41)
Tasty restaurant(11)
Luxurious(7)
Negative reviews(19)
MOHD KHAIRUL NIZAM BIN SHARIP
Zhi Ya Tranquil Double Bed Room (Massage Chair)
Stayed in Jan 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Mar 5, 2025
The location is good, just next to the shoping mall. The services is very good. Breakfast also good and have many choices. Only small issue with cleanliness...i do suggest for the carpet inside the room should be vacum daily.
Response from Property: 尊敬的賓客:感謝您入住西子國際大酒店。酒店為每一位入住賓客,提供無微不至的服務,是您到寧海商務出行和休閑度假的首選。關於您提到房間衞生的問題,我們會查明問題原因並且整改落實,加強對房間衞生的檢查。我們一定會繼續努力,爭取下次您在入住我們酒店時能給我們一個五星的好評。我們真誠期待您再次光臨!
Jorge Rivadulla
Elegant Twin Room
Stayed in May 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Jun 18, 2025
No international news channel on TV
Response from Property: 尊敬的賓客,非常抱歉我們目前的電視頻道未能滿足您獲取國際新聞的需求。感謝您的反饋!我們提供全酒店覆蓋的免費高速WiFi,您可以輕鬆使用您的設備訪問BBC、CNN等國際新聞網站。您的意見對我們很重要,我們會反饋給管理層評估改進。再次感謝您的寶貴意見,讓我們有機會做得更好。期待您的再次光臨!
Hans-Peter
Zhi Ya Tranquil Double Bed Room (Massage Chair)
Stayed in Feb 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Apr 6, 2025
Central Location, close to Mall and Restaurants
Response from Property: 尊敬的賓客:感謝您入住西子國際大酒店。酒店為每一位入住賓客,提供無微不至的服務,是您到寧海商務出行和休閑度假的首選。非常高興您有一個愉快的入住體驗,我們一定會繼續努力,爭取下次您在入住我們酒店時能給我們一個五星的好評。我們真誠期待您再次光臨!
NAIM 46
Zhi Ya Tranquil Twin Room (Massage Chair)
Stayed in Jan 2025
Business traveler
8 review
9.5/10
Amazing
Posted on May 3, 2025
Good hotel and easy to mall
Response from Property: 尊敬的賓客:感謝您入住西子國際大酒店。酒店為每一位入住賓客,提供無微不至的服務,是您到寧海商務出行和休閑度假的首選。非常高興您有一個愉快的入住體驗,我們一定會繼續努力,爭取下次您在入住我們酒店時能給我們一個五星的好評。我們真誠期待您再次光臨!
Landskroener
Elegant Twin Room
Stayed in Mar 2024
Solo traveler
4 review
10/10
Outstanding
Posted on May 27, 2024
Great hotel. Everything you need for a good stay in Ninghai.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在西子的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Elegant Twin Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 10, 2023
We loved our stay at Xixi, top class Hotel . We will be back when in Ninghai
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Milaoshu
Elegant Twin Room
Stayed in Apr 2024
Couple
28 review
8.0/10
Very Good
Posted on May 10, 2024
As a high-end luxury five-diamond hotel, the security service attitude at the door is very poor. The hotel security can only manage the parking lot. There should be a concierge at the door to help open the car door and take the luggage. This security service attitude has the most complaints from guests. The hotel should manage it well. Others are still OK. The breakfast variety is rich. The hotel is in a good location. It is next to Xizi International Plaza for eating and shopping, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Xizi International Hotel. We are sorry that your stay was not satisfactory. The hotel will establish and improve the hotel-related supervision system based on your opinions, strengthen the staff's service awareness and sense of responsibility, so as to improve service efficiency and ensure quality, and comprehensively improve service quality. We sincerely apologize to you again and sincerely hope that you will choose our hotel again and through our efforts, you will have more and better experiences.
Wuyeyaoyao
Elegant Twin Room
Stayed in Mar 2024
Family
41 review
8.0/10
Very Good
Posted on May 2, 2024
The hotel breakfast is generally very good, but the hotel is actually a four-star hotel! It is listed as a five-star hotel on Ctrip. It is a pity that there is no swimming pool or bathtub. The location is OK.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Xizi International Hotel. The hotel provides meticulous service for every guest and is your first choice for business trips and leisure vacations in Ninghai. We are very glad that you have a pleasant stay experience. We will continue to work hard to strive for you to give us a five-star praise next time you stay in our hotel. We sincerely look forward to seeing you again!
Xiaobaitu6688
Elegant Twin Room
Stayed in Apr 2024
Family
12 review
10/10
Outstanding
Posted on May 4, 2024
The service is very good. The location is excellent. Fruits are also provided. Five stars
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
88518
Ultimate Double Bed Room
Stayed in Mar 2024
Family
51 review
9.5/10
Amazing
Posted on Apr 8, 2024
Ninghai Xizi International Hotel is a downtown hotel that I have stayed in several times. The biggest highlight is that the hotel and Xizi International Plaza are one, which is convenient for eating, drinking, playing, and watching movies. The hotel management, front desk customer service, buffet restaurant staff and room attendants are all very polite; the buffet breakfast is very rich and exceeds its price; the hotel is clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Xizi International Hotel. The hotel provides meticulous service for every guest and is your first choice for business trips and leisure vacations in Ninghai. We are very glad that you have a pleasant stay experience. We will continue to work hard to strive for you to give us a five-star praise next time you stay in our hotel. We sincerely look forward to seeing you again!
Lily☀️
Elegant Twin Room
Stayed in Mar 2024
Family
53 review
8.5/10
Very Good
Posted on Apr 6, 2024
The twin room is said to have strong water pressure and a lot of water. But they also said that the breakfast is very simple and there are not many choices. The mall is very busy and it is good to go shopping and eat when you have time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Xizi International Hotel. We are very sorry that we did not give you a very good breakfast experience. Regarding the breakfast you mentioned, we have been constantly innovating! When you stay next time, we will definitely have a big improvement. We sincerely look forward to your visit again!
didierlolo
Elegant Twin Room
Stayed in Mar 2024
Family
38 review
8.5/10
Very Good
Posted on Apr 6, 2024
The location is next to a shopping mall, and it is convenient for eating, drinking, living and traveling. The front desk service is good. The security guard at the door has a bad attitude. The room is average, spacious and bright, and this price is indeed a little worse than the same price in Ningbo. I can't eat enough for breakfast. It's really bad, but the aunties are very polite.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Xizi International Hotel! We are very sorry that we did not give you a particularly pleasant stay. Regarding the breakfast you mentioned, we have been constantly innovating! Thank you very much for your comments on our inadequate services. In the future, we will strengthen special training on service awareness to rectify and implement. When you stay next time, we will definitely have a big improvement. We sincerely look forward to your visit again!
Guest User
Elegant Twin Room
Stayed in Feb 2024
Traveling with friends
41 review
10/10
Outstanding
Posted on Apr 9, 2024
The hotel is located in the commercial street with convenient transportation. The facilities are complete, the room is clean and tidy, the auntie cleans the room and provides warm service, and the reception girl at the front desk is warm and thoughtful... I will stay at Xizi Hotel next time I come to Ninghai!
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xizi will be the warmest and most unique one in your memory! Come back often and I wish you well!
Guest User
Elegant Twin Room
Stayed in Jan 2024
Solo traveler
4 review
2.0/10
Posted on Feb 19, 2024
The car was scratched by a billboard in the parking space, and the film was scratched, and it has not been repaired yet... They said it was the property's responsibility, and they kept arguing back and forth... Speechless
Original TextTranslated by Google
Response from Property: Dear guest, hello, first of all, the hotel is very sorry for the incident. Since there is a third-party responsible unit in this incident, the hotel has contacted the relevant responsible unit as soon as possible and cooperated with the responsible unit to communicate with you about vehicle damage assessment and compensation. However, due to the large difference between the compensation amount you requested and the insurance company's damage assessment amount, we still cannot reach a consensus after multiple communications. We express our regret for this. We will continue to coordinate and communicate in the future to give you legal and reasonable compensation as soon as possible. We also hope that you will give some understanding and tolerance. Once again, we apologize for the inconvenience caused to you.
Guest User
Elegant Twin Room
Stayed in Jan 2024
Family
5 review
10/10
Outstanding
Posted on Feb 4, 2024
Located in Xizi International Plaza, the location is very convenient, it is very convenient for eating and shopping, the room is also good, relatively quiet, and a small gift was given. The breakfast is average, but overall it is good! The biggest deduction is that there was a female front desk staff member when checking in. She had no expression on her face and spoke coldly. She didn't like to answer any questions. For us who came to Ninghai for the first time, it was a bad impression. I hope the hotel can strengthen its management.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at Xizi International Hotel and sincerely pointing out our shortcomings. We are very sorry for the shortcomings caused by the negligence of our staff and the lack of service awareness. The hotel will establish and improve the hotel's relevant supervision system based on your opinions, strengthen the service awareness and responsibility of the staff, so as to improve service efficiency and quality, and comprehensively improve service quality.