Shangri-La Hotels in Ningbo

Everything was as expected at the hotel and we enjoyed our stay but the rooms could use some updating, it seems they haven't been changed in many years and everything is quite an old style. Besides being slightly dispaointed with the room the staff and service was great!

This is my go-to hotel for my business travel in Ningbo area. It is located at a convenient location, not too far from the train station and the city centre, but also easy to access the outer skirt of the city without getting into rush hour traffic. The hotel is clean and the room is spacious. The included breakfast has lots to choose from. The highlight is definitely the service. Each guest is assigned with a private concierge (or butler). Every small request or question is only a text message away. My private butler 卢蕊 was able to bump me into a better room and higher floor, took care of laundry requests and provided me tips to nearby points of interests. Upon my check out, she prepared a thoughtful gift for my journey. It is always a pleasant stay at Kaiyuan.

DON'T have standard of IBIS. Very close to Gulao station on Line 2. Exit from gate A. Hotel is 3 mins walk away. Location is excellent. Rooms are small. Receptionist was helpful over phone and in person as well. Will recommend for maximum 2 days stay here.

New Century Resort Jiulong Lake exceeded all my expectations and provided a truly enjoyable stay. The staff was incredibly friendly, going out of their way to be helpful and offering valuable tips on things to do in the area. 包智慧 was especially kind and helpful! The room I stayed in had a beautiful view of the water, giving it a tropical vibe. The breakfast buffet had a wide selection of delicious options, and the resort was very family-friendly. While it was a shame that the outdoor pool was only open in July and August, the indoor pool and hot tub were still great. The resort's proximity to the Scenic Area allowed for a day of exploration, with hiking trails leading to waterfalls and a lovely temple. The resort was surrounded by lush trees, creating a serene atmosphere that I highly recommend. The option to rent bikes and participate in various activities added to the enjoyment of the stay. I particularly appreciated the pleasant bonfire evenings with music, which provided a nice touch without being too loud. Overall, I highly recommend New Century Resort Jiulong Lake as a place to relax and unwind. It's conveniently located just a 45-minute taxi ride from the Ningbo train station.

The three of us booked a little yellow duck theme room. This is our second time staying in this hotel. Every time we stay here, it is a great experience. Whether it is the hotel facilities, hygiene, or the environment, they are all great! 👍👍👍I would like to mention the hotel's service in particular. From the moment we checked in, we felt full of sincerity and care! Including the beautiful girl and handsome guy at the front desk, the aunt in the housekeeping depar**ent, the waiter in the restaurant, and the receptionist at the door, they are all very responsible and dedicated! In short, when we go to Ningbo to play again in the future, this is our home in Ningbo! We are very happy to stay here, thank you for your excellent service.

The lobby of this hotel is unique and interesting with steelwork design. I really enjoyed staying in this hotel, the room was clean and comfortable. Breakfast was decent and the staff were helpful. It is about 15-20 minutes walk to the metro station. Many food choices around the hotel and Wanda Plaza is nearby.

The magician like design was amazing and it is a magical place for selfie ! It is worth to come with friends and share a fantastic moment together.  It took me around 1 hour to explore different areas and took photos. The room was European style and spacious,  you can enjoy the beautiful scene nearby.   The design of your room door is a book shelf that you need to find which book you tab the key card to open the door. No worries the beautiful staff will teach you.  Compliments to the nice female staff who help me to store the suitcases after check out.

Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.

Lovely location and lovely,, large, comfortable, clean room. You step out of the hotel and you’re in the middle of nature, and near a very beautiful part of the lake. The service was great too. They brought fruit, yoghurt, biscuits and drinks as gifts. I definitely want to go back. There were two negative points: the outdoor swimming pool was not open until the 1st July, so I couldn’t use this facility. The information about amenities of the hotel did not put the opening dates of the swimming pool, so this was a huge disappointment. Also, there is a fridge in the room that is really only a cooling box, and didn’t really make the drinks cool at all.