36 North Third Ring Road East, Dongcheng District, Beijing, 100013, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1858 review
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Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(1858)
Positive reviews(1803)
Reviews with photos/video(238)
Friendly front desk staff(147)
Easy to get around(128)
Delicious breakfast(118)
Perfect for business trips(77)
Close to metro(35)
Great swimming pool(12)
Luxurious(10)
Negative reviews(55)
Mula73
Deluxe 2-bed Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 13, 2025
The hotel is close the the olympic park, easier to reach than any other area in Beijing from the airport. Subway close by, nice breakfast and polite service,
Response from Property: 尊敬的賓客,您好!感謝您選擇北京金隅喜來登酒店並抽出寶貴時間分享您的入住體驗。您提到酒店地理位置優越是酒店服務的一大亮點。酒店位於北京市主城東城區,東城區是北京文物古蹟最為集中的區域,著名的新北京十六景中的“天安麗日”、“紫禁夕暉”,古老而又神祕的祕宗禪林雍和宮、元明清三代的最高學府國子監,“左祖右社”的太廟、社稷壇、探索天空奧祕的北京古觀象台、鳴金擂鼓報時台的鐘鼓樓、正氣浩存的文天祥祠、北大紅樓等早已名揚海內外,此外還有毛澤東、茅盾、老舍、宋慶齡等一批名人故居都坐落於東城區。您提到的下次還會入住,也希望酒店的便利交通為您下次旅行提供更多的選擇,相信您的認可是我們不斷進步的動力,期待您的再次光臨,祝您生活愉快
Little Bunny Star
Executive Twin Family Room (Smart Projection)
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 27, 2025
Service is great. Location is also good near to subway. There are department store nearby.
Response from Property: Dear guest, hello! Thank you for choosing Sheraton Beijing Dongcheng Hotel and taking the time to share your stay experience. You mentioned that the hotel's superior geographical location is a highlight of the hotel's service. The hotel is located in Dongcheng District, the main city of Beijing. Dongcheng District is the area with the most cultural relics and historical sites in Beijing. The famous "Tian'an Liri" and "Forbidden City Sunset" among the sixteen famous scenes of New Beijing, the ancient and mysterious Lama Temple of the Secret Sect Zen Forest, the Imperial Academy of the highest institutions of learning in the Yuan, Ming and Qing dynasties, the "left ancestor and right society" Taimiao, Sheji Altar, Beijing Ancient Observatory for exploring the mysteries of the sky, the bell and drum tower of the Mingjin Leigu Time Reporting Platform, the Wen Tianxiang Temple with a righteous spirit, and the Red Building of Peking University have long been famous at home and abroad. In addition, a number of celebrity residences such as Mao Zedong, Mao Dun, Lao She, and Soong Ching Ling are located in Dongcheng District. You mentioned that you will stay next time, and hope that the convenient transportation of the hotel will provide more choices for your next trip. I believe that your recognition is the driving force for our continuous progress. I look forward to your visit again and wish you a happy life!
Guest User
Premier King Room
Stayed in May 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Jun 30, 2025
We enjoyed the stay. The room was spacious, clean, and comfortable, and the staff were genuinely warm and helpful throughout. The location was convenient, making it easy to get around the city. Overall, it was a pleasant experience and I’d definitely stay here again.
Response from Property: 尊敬的賓客,您好!感謝您選擇北京金隅喜來登酒店並抽出寶貴時間分享您的入住體驗。我們非常高興聽到您對酒店服務的滿意回覆。北京金隅喜來登酒店是國家星級評定協會認證的五星級酒店,無論在服務還是硬件設施設備上都力求精益求精。再次感謝您的妙贊,期待與您再次相逢。
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
14 review
8.5/10
Very Good
Posted on May 19, 2025
It’s a good hotel for the price. Big complaints for the leaking shower. Water flows out of the shower and wets the bathroom floor. Told front desk about it but nothing was done or could be done. Breakfast was ok but hard to find a seat. Executive lounge was good with limited food selection but great drink selection. Big thanks to concierge that traced out returned packages that the hotel refused to receive because they cannot confirm the guest name. All worked out in the end.
Response from Property: Dear guest, Thank you very much for choosing to stay at Sheraton Grand Beijing Dongcheng Hotel and for commenting on our service. We attach great importance to your stay experience and feelings. I have recorded your comments one by one. I believe that your expectations of us will continue to inspire us to move forward and provide you with better services. We look forward to your visit again. I wish you a smooth work and a happy life!
Myagmar Erkhbayar
Premier King Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
This is my first time in Sheraton hotel. It was really good. I appreciate the front desk manager, Lulu. She was really nice and helpful. The hotel was in excellent condition. We will definitely back to the Sheraton. See you soon☺️
Response from Property: Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for your recognition of the hotel. I have shared your recognition and praise for our work with my colleagues, and I believe that our colleagues will be greatly encouraged. Your encouragement is the driving force for the service of all hotel staff, and we will continue to provide guests with the best and most unforgettable service experience. We look forward to seeing you again at Sheraton Grand Beijing Dongcheng Hotel.
lcbedheader
Premier 2-bed Room
Stayed in Aug 2024
Business traveler
9 review
9.5/10
Amazing
Posted on Sep 27, 2024
It's an experience. From the moment you step into the grand lobby, you're enveloped in an atmosphere of opulence and impeccable service. The staff is incredibly attentive, anticipating your needs before you even have to ask.
The rooms are a haven of comfort and style. Each one is spacious and beautifully appointed, with luxurious amenities like plush bedding, marble bathrooms, and breathtaking views.
The hotel's dining options are equally impressive..
Overall, my stay was truly unforgettable.
Response from Property: Dear guest,We are delighted to hear that your stay with us was an unforgettable experience. Thank you for your kind words about our grand lobby, impeccable service, attentive staff, comfortable and stylish rooms, and impressive dining options.We strive to create an atmosphere of luxury and comfort for all our guests, and it is rewarding to know that we succeeded in making your stay truly memorable. We look forward to welcoming you back again soon for another exceptional experience.Best regards
Askar
Deluxe 2-bed Room
Stayed in Oct 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Nov 30, 2024
Very nice.
Response from Property: 尊敬的客人,衷心感謝您對我們服務的高度稱讚以及對環境整潔的認可。我們始終將顧客的體驗放在首位,每一位員工都秉持着專業與熱忱,竭盡全力為您提供無微不至的服務。能得到您“非常好”的評價,是對我們團隊莫大的鼓舞。我們會繼續保持並不斷提升,以更優質的服務和更潔凈的環境迎接您的再次到來,不辜負您的信任與期待。北京金隅喜來登酒店全體員工祝您生活愉快!
Guest User
Executive King Room
Stayed in Jul 2024
Couple
10 review
8.0/10
Very Good
Posted on Oct 7, 2024
Decent enough hotel. We stayed at the club lounge and it was pretty good. Food wasn't amazing but ok for a typical Chinese hotel. Drinks were good. Nothing immediately in the vicinity of the hotel but it's a good base, especially to walk around the drum tower and the surrounding hutongs which is a short didi ride away. Fairly good value for money.
Response from Property: Dear guest,Thank you for your review! We are glad to hear that you had a decent stay at our hotel club lounge. We apologize if the food didn't meet your expectations completely. We will take your feedback into consideration and strive to improve our offerings. While there may not be immediate attractions nearby, we are happy that our location served as a good base for you to explore the drum tower and surrounding hutongs. We always aim to provide good value for money, and your feedback reaffirms our efforts. We hope to welcome you back again soon.Best regards
Guest User
Deluxe King Room
Stayed in Mar 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on Apr 13, 2025
Great hotel. Highly recommended.
Response from Property: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊,誠摯的邀請您再次光臨,您的鼓勵對我們更是莫大的鼓舞,我們下次不見不散,祝您身體健康,幸福快樂!
Guest User
Executive 2-bed Room
Stayed in May 2024
Family
2 review
9.5/10
Amazing
Posted on Jun 16, 2024
Good service and friendly staff. This is the 3rd time I take this hotel. Excellent.
Response from Property: Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for your affirmation of the hotel. We are very happy to receive your wonderful praise and sincerely invite you to visit us again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 6, 2024
The hotel was very beautiful and smelled great. The concierge, front desk, and dining employees were kind and helpful. I would stay here again and recommend it to others. Also, the breakfast buffet was delicious.
Response from Property: Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for your affirmation of the hotel. We are very happy to receive your wonderful praise and sincerely invite you to visit us again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
Guest User
Executive 2-bed Room
Stayed in Jun 2025
Family
2 review
9.0/10
Great
Posted on Jul 30, 2025
Great experience
Response from Property: 非常感謝您給予我們 “很棒的經歷” 這樣的評價,也感謝您對設施與服務的認可。關於衞生方面沒能拿到您的滿分,我們會立刻反思改進,加強衞生細節檢查,後續定讓您體驗到更完美的環境,期待您再次光臨,繼續為您創造美好回憶!
Daniel
Deluxe King Room
Stayed in Sep 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Oct 3, 2024
Clean hotel, staff is nice, breakfast delicious
Response from Property: Dear guest,Thank you so much for your kind words! We are delighted to hear that you found our hotel clean, our staff nice and our breakfast delicious. We strive to provide a pleasant experience for all our guests and your feedback encourages us to keep up the good work. Looking forward to you back again soon.Best regards,
Anonymous User
Premier King Room
Stayed in Apr 2024
Couple
3 review
8.5/10
Very Good
Posted on May 6, 2024
Service was excellent. The credit card reader might be too old.
Response from Property: 感謝您入住北京金隅喜來登大酒店並對酒店做出評價。我們非常注重您的入住體驗。您所説的信用卡刷卡機問題我們已經反饋給相關部門,相信您的評價會督促我們能為您帶來更多更好的服務,也正是有了像您這樣忠誠的客人對我們的反饋我們會更努力做好賓客服務,祝您工作順利,生活愉快!
wschin2020
Premier King Room
Stayed in Dec 2023
Couple
16 review
10/10
Outstanding
Posted on Jan 26, 2024
Grand and luxury hotel. Service is tip top and environment is very nice.
Response from Property: Thank you for staying at the Sheraton Grand Beijing Jinyu Hotel and for your positive review of the hotel. We are very happy to receive your wonderful compliments and sincerely invite you to visit again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!