Mercure Hotels in Nice

My partner and i were there for 2 days. The location is very good. Other than this the hotel has very basic amenities, the hotel rooms are small and not in good condition. The shower is over the bath and the space is small. An old style of shower. There is no room service to order meals to your room so you have to be out to get something to eat. Upon arrival i asked the girl at the reception desk to freeze my icepack for my medication. When we checked out she gave me a completey thawed and soft icepack. When i asked her why it wasn't frozen, she literally just shrugged her shoulders and said she doesn't know. She didn't care that i was travelling with medication and that i had carefully explained to her when we checked in why i needed the icepack frozen. She didn't apologise either, was completely non-chalant despite the fact that i was clearly upset and anxious about my meds that i had to take on a flight with me. Her colleague then offered to run to the pharmacy to buy me a icepack. We expected a better quality stay and a better hotel experience but we were dissapointed. I would not recommend this hotel especially to older couples. We would rather pay more for a more comfortable stay. Tanya G South Africa

The bathroom partition in the room is very poor, the shower bathroom is full of water, the four-star hotel only provides paper cups, it is easy to rot the store, and it will not help to change the initiative overnight, the bathroom hair dryer is very old and faulty. The water output of the shower head is very small. The quality of the bed is medium. The breakfast quality is medium, probably only Samsung. I had to iron my shirt in the morning because I had to attend an important occasion, that is, I chose this hotel because I saw that the hotel had this service. When I arrived at the ironing room, none of the two irons could be used. At that time, it was about 8:00. I responded to the hotel about this matter and said that I needed to go out to attend important occasions at 10:00. They said they would deal with it and notify me. At about 8:40, I will ask again. The counter told me that the repair staff would not come until 9:00, and said they would call me again. When I waited until 9:30, there was no audio. I called the counter again. They said that they would reply to my situation in 2 minutes. The result was not returned. I called back again. This time it was more exaggerated and I didn't answer my phone at all. It didn't answer until 9:45. I rushed downstairs to prepare my shirt, and it was fine, and when it went down, an iron with a large rusty print was printed directly on my white shirt, and ruined my whole shirt, for there was no time, and I could only go to the hotel counter and tell them to tell me before I came back What they were going to do about it, and after I came back in the evening, there was no audio, as if there was nothing at all. I just took my shirt and asked them to deal with it. If it was something I would not claim. The next morning, when I went to get the shirt, they washed the shirt, but the obvious print was still on it, the counter told me that it was 15 euros to wash one, not my money. When I heard it, I was really mad. Did you figure out the situation? Is it their hotel iron that broke my shirt, making me look like a Okee who asked someone to do my laundry for free? The counter also told me that they had changed the iron in the last two weeks. Although they could not be verified, it was really outrageous. I came to see that iron later, and it was not like it had only been used for two weeks. Finally, after the counter manager came out, I was willing to compensate my shirt for 40 euros. Because the shirt itself had been depreciated, I didn't pursue it again, otherwise it was not only this value. The overall service feels very poor, the equipment is also very backward, and I will never stay again.

We stayed three nights here. Hotel is situated perfectly, very easy to go anywhere and also to find a hotel. Staff is very friendly and always helpfull. Room was cute small, but always clean. And u dont need bigger room when u goin just to sleep there. Breakfast was very good, and i love how it was made as a kitchen at home. I would recommend this hotel anytime.

Breakfast is good, you can fry orange juice by yourself at 12.50 euros per person. The front desk answered the questions in detail. There are only six rooms with sea view. There is no way to see the sea. But when you go out, you can turn to the sea. It is a frog. The Internet celebrity shop is a 7-minute walk from Galeries Lafayette. The airport is a little farther from tram2 tram2, 13 minutes walk away. Overall, the price is relatively high. The price is a duplex although it is not big. It is the first time to experience this structure. The other rooms in the hotel should be the same.