Holiday Inn Niagara Falls - by the Falls

Holiday Inn Niagara Falls - by the Falls Reviews

Holiday Inn Niagara Falls - by the Falls

5339 Murray St, Niagara Falls, Ontario, L2G 2J3, CanadaView Hotel Details
Holiday Inn Niagara Falls - by the Falls
Holiday Inn Niagara Falls - by the FallsHoliday Inn Niagara Falls - by the FallsHoliday Inn Niagara Falls - by the Falls
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Holiday Inn Niagara Falls - by the Falls Guest Reviews

4.2/5
Very Good
118 review
Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(118)
Positive reviews(17)
Reviews with photos/video(7)
Great location(5)
Negative reviews(1)
Guest User
Standard King Room with Balcony
Stayed in Oct 2024
Couples
10 review
4.5/5
Great
Posted on Nov 9, 2024
The room was very nice and clean , the location is good parking was included so that’s a big bonus . The only issue we had was we asked for an extra half hr for check out and they said no problem but they came knocking on the door twice . Other then that it was a very pleasant stay I suggest it to everyone
Guest User
Two Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Great experience and we loved the amenities! Also the location is accessible!
Miranda Lee
Two Queen Room
Stayed in Oct 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 3, 2023
Excellent location for Skylon Tower and the falls with free guest parking. IHG members can requested late checkout. The building is a 6 stories property, so you won’t have falls view, but it is very close to the falls (less than 10 mins walk)
6/9
Nian Sasmita
Wheelchair Accessible King Room
Stayed in Feb 2023
Couples
5 review
4.2/5
Very Good
Posted on Apr 27, 2023
Nice room with double queen size bed. The bathroom is spacious with great steam facility. 3 minutes walk to the Falls.
Guest User
Two Queen Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Excellent
kaka999
Two Queen Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel is not far from the waterfall and can be reached on foot. The front desk will give you parking instructions when you check in, and the hotel breakfast is also quite good. The bedding is comfortable and it is generally worth staying.
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Zitouna
Two Queen Room
Stayed in Aug 2024
Family
17 review
4.7/5
Amazing
Posted on Sep 30, 2024
Very well located 5 minutes walk from the falls and just behind the Skylon tower. Free parking. The hotel is ok, good bedding. There was a stained sheet and bedspread when we arrived but when I reported it the team was very responsive to remake the beds.
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1182232678
Two Queen Room
Stayed in Nov 2024
Travel with friends
45 review
4.0/5
Very Good
Posted on Jan 22, 2025
Reasonable price/performance ratio ...
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Airuisi0926
Two Queen Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The room is fully equipped and has a balcony. You can see the waterfall from the room.
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Guest User
Standard Room
Stayed in Jan 2025
Couples
5 review
4.7/5
Amazing
Posted on Feb 28, 2025
Stopping here on the way to Toronto
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Anonymous User
Two Queen Room
Stayed in Sep 2023
Family
35 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room is very big, very close to the tower, and the waterfall is only a few minutes' walk away. Parking is free. The hotel also has a swimming pool and the rooms have balconies, but the hotel floor is not high so you can't see the waterfall from the room.
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Linzhenghong
Two Queen Room
Stayed in Jun 2023
Family
14 review
3.7/5
Posted on Jul 23, 2023
The service is average, the equipment is a bit old, but the price/performance ratio is acceptable.
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Guest User
Two Queen Room
Stayed in Sep 2024
Solo travelers
3 review
3.5/5
Posted on Oct 26, 2024
The room is OK
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Guest User
Two Queen Room
Stayed in Mar 2023
Family
6 review
3.0/5
Posted on Apr 12, 2023
No waterfall view, a little disappointed. The heating in the room is very loud, and the footpath to the parking lot is under maintenance, and there are many gravels on the ground.
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Guest User
Two Queen Room
Stayed in Jul 2022
Family
4 review
2.0/5
Posted on Aug 29, 2022
Very bad experience. The price/performance ratio is not high. Let's talk about the inside of the room first. The room on the 1st floor has a floor-to-ceiling sliding door that cannot be opened at all, and there is not even a single crack, so it is equivalent to a disguised windowless room and cannot be ventilated. Ventilation can only rely on the air conditioner, the noise of the air conditioner is very loud, and the maximum wind is about the same as the decibel on the plane... The minimum sound is also very loud. It is impossible to sleep at night... The sound insulation of the room is very poor. It's very clear... It makes people feel like living in a motel, and the sound of the door opening and closing of the room is also very loud, so the noise is very loud. Speaking of service, the service is that there is almost no service, no late check out and luggage storage is only 2-3 hours. On the day of check out, if you are going to store your luggage and then go to the boat to watch the fireworks, it is almost impossible. Very, very unreasonable because the fireworks were put on at 10 o'clock and finally we took our luggage to go to the boat to watch the waterfall and the fireworks were rejected. Really speechless. 100 not recommended.
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